Mato sends emails about onboarding progress, podcast performance, milestones, and feature suggestions. You control all of it from one settings page.
Where to find email preferences
Open your avatar menu in the top-right corner and click Settings. Then click Email Preferences in the sidebar, or go directly to:
heymato.com/home/settings/email-preferences
The page has three sections: timezone, global unsubscribe, and category toggles.
Timezone
Mato sends engagement emails (weekly stats, milestones, nudges) between 09:00 and 10:00 in your local time. The timezone picker controls which clock we use.
Your timezone is stored as an IANA name (like America/New_York or Europe/Berlin). Daylight-saving transitions are handled automatically.
If your browser's timezone differs from the saved value, a banner appears offering to update it with one click.
New accounts default to UTC. On your first dashboard visit, Mato can detect your browser timezone and save it when no local preference has been set.
Global unsubscribe
The Unsubscribe from all emails toggle stops every non-transactional email from Mato. When you turn it on, all five category toggles below switch off automatically.
Transactional emails still arrive even with global unsubscribe enabled. These include:
- Password reset links
- Billing receipts
- Topic approval notifications (sent when your episode's topics are ready for review)
You can reverse a global unsubscribe at any time by turning the toggle off and re-enabling the categories you want.
Category toggles
Five categories control which types of emails you receive. Each has its own toggle.
| Category | What it includes |
|---|---|
| Getting Started | Welcome email, first-podcast congratulations, setup nudges (no podcast yet, no cover art, no hosts assigned, not yet published, not listed on directories), embed tutorial, first episode published |
| Analytics and Reports | Analytics summaries and reports that Mato sends as separate campaigns |
| Milestones and Achievements | Download milestones, listener country milestones, top episode of the month, achievement digest (a bundled summary of recent milestones) |
| Weekly performance digest | A short weekly recap with your podcast's downloads, top episode, and growth trends. Sent only when there is something to report |
| Re-engagement | Feature discovery nudges (social clips, Q&A, live interviews) and return reminders if you have not published in a while |
All five categories default to on for new accounts.
When global unsubscribe is enabled, the category toggles are disabled and grayed out. Turn off global unsubscribe first if you want to enable specific categories.
How unsubscribe links in emails work
Every engagement email from Mato includes two links in the footer:
- Unsubscribe opens a confirmation page. You must click Confirm Unsubscribe to complete the action. This sets global unsubscribe to on, stopping all engagement emails. The confirmation page also offers a lighter option: Turn off weekly digest only, which disables just the digest category and leaves everything else unchanged.
- Manage Preferences links to your email preferences settings page (requires sign-in).
Email clients that support RFC 8058 (Gmail, Outlook, Apple Mail) also show a native Unsubscribe button in the message header. Clicking it sends a one-click unsubscribe request that sets global unsubscribe to on immediately, with no confirmation step.
Opening an unsubscribe link in a browser without clicking confirm does not unsubscribe you. This protects against email scanners and link prefetchers that follow URLs automatically.
If an unsubscribe link is invalid or expired, the page shows an error and directs you to sign in and manage preferences from your settings.
Default settings for new accounts
| Setting | Default |
|---|---|
| Timezone | UTC (updated on first save or browser detection) |
| Global unsubscribe | Off |
| Getting Started | On |
| Analytics and Reports | On |
| Milestones and Achievements | On |
| Weekly performance digest | On |
| Re-engagement | On |
When the system sends an email to a user who has never visited the preferences page, it applies the default settings (all categories enabled). If the preferences check fails (database outage, for example), the system does not send the email. It waits for the next scheduled run rather than risk emailing someone who may have opted out.
Saving changes
After adjusting your toggles, click Save Preferences at the bottom of the page. A confirmation toast appears when the save completes. Changes take effect immediately for all future emails.