The Delivery Note Podcast

Published by Parcel and Postal Technology International

Business
News
Tech News

The Delivery Note from Parcel and Postal Technology International magazine is an industry-led podcast for professionals in the logistics sector. In each episode, editor Hazel King is joined by industry experts for one-on-one discussions about the hottest topics, latest trends and the biggest challenges affecting the first mile, last mile and everything in between.

Listen on Apple Podcasts

Recent episodes

Episode three: Is the UK delivery market failing its customers?

Aug 3, 2026

UK consumers spend five hours every month sorting out issues with failed or missed deliveries. Jon Nicholson, chief commercial officer at InPost UK, talks about the challenges facing the UK parcel market when it comes to delivery speed, cost and changing consumer habits. In this episode: The emotional side of e-commerce purchases The growing cost of meeting delivery demands How to make delivery highly visible at checkout Why giving consumers choice can reduce complaints The need to promote out-of-home options Is the UK an attractive market for investment? What parcel delivery will look like in five years Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com

Episode two: Should contract logistics fear Amazon's move into the market?

Jul 13, 2026

Rob Carlisle, head of logistics at Argon & Co, explores what Amazon’s move into wider third-party logistics services means for the sector. In this episode: Why Amazon is opening its network beyond marketplace sellers Should incumbent operators like DHL and GXO be frightened? The need for differentiation and the opportunities for smaller operators Will customers trust Amazon to provide consistency during peak? The risks around sharing fulfilment data The pros and cons of a fragmented logistics market How the contract logistics sector will innovate and evolve Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com

Episode one: Is last-mile drone delivery just a gimmick?

Jun 22, 2026

Rob Carlisle, head of logistics at operations consultancy Argon & Co, joins Hazel King to discuss whether drone delivery can really ‘take off’ in the last mile. In this episode: Is this just a marketing gimmick for Amazon? The considerations for introducing this service What consumers actually want when it comes to delivery More appropriate use cases for drones The sustainability argument for moving to the sky How military operations are influencing drone technology developments What the last mile might look like in 2036 Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com