What Makes a Freight Brokerage Employee Profitable? | Episode 352
What makes an employee successful in freight brokerage? We break down how to measure whether someone is covering their true cost, why being busy does not always mean being productive, and how realistic benchmarks, incentives, and feedback can drive better performance. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
How To Handle Highway Insights Without Panicking | Final Mile 151
🛡️ Responding to Highway insights ⚖️ Is double brokering illegal and how to stop it 🚛 Older engines in newer trucks Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Problem Solving For Freight Brokers | Episode 351
Freight brokerage isn’t just about trucks, rates, and load boards—it’s about solving problems when everything goes sideways. We break down how asking better questions, simplifying challenges, and testing different approaches can help brokers avoid analysis paralysis and get better results. Along the way, we share real-world examples involving tough loads, carrier sales, credit decisions, new technology, and value-added service. This is a practical mindset episode for anyone looking to improve at logistics, sales, carrier sourcing, and customer service. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
If A Shipper Ignores Your Quote, Ask This | Final Mile 150
📩 What to do after quote silence 💰 How are freight brokerages valued? 👥 Is assistant commission sharing standard? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
How Freight Brokers Use AI To Work Faster | Episode 350
AI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, improve reporting, summarize claims, support prospecting, search contracts and training materials, and reduce software costs—plus where AI-driven TMS and CRM tools are headed next. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Blind Shipments Explained & More Listener Q&A | Final Mile 149
🚛 Best load board for dry vans? 📸 Share freight details before booking? 👀 Blind shipments: scam or legit? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
How Freight Brokers Find Carriers | Episode 349
Join us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more effectively in the spot market. We also cover deadheading, spot market dynamics, posting loads the right way, and creative ways to turn better carrier sourcing into better margins. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Are Brokers Keeping The Profits? | Final Mile 148
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Should brokers post rates or leave them off? 💰 Why can brokers profit while carriers struggle? 🛠️ Why do new broker want to see inspections for a carrier? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
How Freight Brokers Find Customers | Episode 348
Most new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation from prospecting, make more effective cold calls, and focus on the activity that actually creates momentum. We also cover the real math behind cold calling, what makes a shipper worth pursuing, why quality matters more than volume, and how to build better lead lists using niche thinking, sales tools, directories, and AI as a starting point. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
When Freight Goes Wrong Who Owns The Damage | Final Mile 147
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct carrier relationships 🚛 Handling forklift damage to your box truck Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Freight Claims Explained | Episode 347
A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down freight claims, OS&D, cargo insurance, reefer issues, USDA inspections, carrier cooperation, and the practical steps brokers can take to prevent small mistakes from turning into expensive disputes. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
The Pipe Stake Hustle That Won A Customer | Final Mile 146
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🏗️ Pricing steel coil loads and accounting for added challenges 🚛 Fair owner-operator splits, insurance, and operating under your MC 📞 Overcoming the “customer-routed” or “vendor-routed” objection Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Your SOPs Only Work When You Enforce Them | Episode 346
One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use technology to reduce risk, and determine when mistakes are correctable versus grounds for immediate termination. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Real-World Crisis Calls In Freight Brokerage | Final Mile 145
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⚠️ Handling carrier threats professionally ✅ Building defensible carrier vetting 📈 Responding to rising rate pushback Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Freight Brokerage Finance From Startup Costs To Profit | Episode 345
Freight brokerage is often called a sales game, but the brokers who last understand the finance behind every load. In this episode, we break down margins, startup costs, cash flow, hiring, compensation models, and the money decisions that help brokerages survive rate swings and grow profitably. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
How Much Risk Can A Broker Really Ignore | Final Mile 144
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Why brokers hide commodity details from new carriers ⚠️ What brokers fear most with new MCs 📋 Can brokers verify cargo exclusions before onboarding carriers? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Modern Day Carrier Vetting That Protects Freight Brokers | Episode 344
DOT Blitz Week inspections sideline roughly one out of every three trucks, tightening capacity and driving spot rates higher across all equipment types. In this episode, we break down what those out-of-service numbers really mean, how broker liability and negligent hiring are evolving after recent court rulings, and why your carrier vetting process needs to be practical, documented, and built around the data brokers actually have access to. We also cover how to interpret CSA scores, where carrier vetting tools like Highway and RMIS help or fall short, and how to build a scalable compliance workflow that protects your brokerage without slowing down good carriers. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Who Pays When Freight Rates Rise | Final Mile 143
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📈 Are shippers absorbing higher freight rates? 📞 When brokers ghost detention rate updates 📞 Five-month broker wants honest progress gut check Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Broker Liability After The Supreme Court Ruling (with Danielle Spinelli) | Episode 343
The Supreme Court’s 9-0 decision in Montgomery v. Caribe Transport II, LLC just changed the liability conversation for freight brokers, especially around negligent hiring and what “reasonable care” really means. We sit down with Danielle Spinelli from GenLogs to break down the ruling, the limits of carrier safety data, and why brokers need a documented, provable carrier vetting process before claims, insurers, shippers, and regulators start asking harder questions. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
Is AI In Your TMS Helping Or Risking Everything | Final Mile 142
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📄 Starting A Brokerage + Factoring Questions 🚛 Handling Carrier Deadhead Pay Requests 🤖 Using AI To Automate Brokerage Operations Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here
