Published by Michael Helbling, Moe Kiss, Tim Wilson, Val Kroll, and Julie Hoyer
Business
Management
Marketing
Attend any conference for any topic and you will hear people saying after that the best and most informative discussions happened in the bar after the show. Read any business magazine and you will find an article saying something along the lines of "Business Analytics is the hottest job category out there, and there is a significant lack of people, process and best practice." In this case the conference was eMetrics, the bar was….multiple, and the attendees were Michael Helbling, Tim Wilson and Jim Cain (Co-Host Emeritus). After a few pints and a few hours of discussion about the cutting edge of digital analytics, they realized they might have something to contribute back to the community. This podcast is one of those contributions. Each episode is a closed topic and an open forum - the goal is for listeners to enjoy listening to Michael, Tim, and Moe share their thoughts and experiences and hopefully take away something to try at work the next day. We hope you enjoy listening to the Digital Analytics Power Hour.
Twenty years of digital marketing created something of a monster: companies poured enormous investment into analytics teams, MarTech stacks, media capabilities, and data infrastructure—and then watched all those functions march off into their respective silos to work really, really hard at producing activity rather than impact. Rusty Rahmer , founder of Starize AI and author of Working As Designed , joined Michael, Julie, and Val to dig into why that happened, why it's still happening, and what it actually takes to flip the shovel over and use the right end. Along the way, Rusty—who Val correctly identified early as a spontaneous analogy machine—explained why customer journey maps on walls are basically the statistical average American life that literally nobody lives, why waffle fries are structurally superior to ridged chips (and what that has to do with cross-functional team design), and why the most important question a marketing leader can ask a room full of executives is also the one most likely to be met with complete silence. This episode is brought to you, in part, by our sponsors, Stape and Prism from Ask-Y . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
Here's a question analysts almost never ask themselves before walking into a room: why am I actually here? Not "because it's the weekly meeting" or "because someone asked me to pull the campaign readout." But WHY—what difference will the information coming out of my mouth make, and for whom? Aleya Harris , bestselling author, TEDx speaker, and strategic storytelling advisor, joined Tim and Moe to dig into exactly this kind of thing—and she did not pull her punches. Analysts are often the smartest people in the room, she says, and that might actually be the problem. The gap between "here's what the data shows" and "here's what we should do about it" is precisely where story lives, and it turns out storytelling isn't some soft, hand-wavy thing marketing people do—it's a repeatable, learnable framework that has been working on human brains for millennia. Plus: a cautionary tale about ranking on page one for the wrong keywords, the tweaking-the-deck death spiral decoded, and an elevator pitch exercise that reveals your carefully crafted slide deck says something completely different than what you actually think. This episode is brought to you, in part, by our sponsors, Stape and Prism from Ask-Y . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
There's a certain type of person who first encounters Excel and, instead of running in terror, leans in and grins. Rob Collie has spent his career-from the Excel team at Microsoft to helping birth Power BI to now running P3 Adaptive —building things for exactly those people. He calls them "Crafters," and his new book, Fair Game: Customizing AI to Your Business Is Easier Than You Think , makes the case that this same crowd (hi, it's us) is uniquely positioned to do something genuinely remarkable with AI. Not because we're developers, not because we've cracked some secret, but because we've always lived on the boundary between the business and the tech-and that's precisely where the real AI work happens. The conversation covers the two "voids" crafters need to jump to go from chatting with Claude to actually building useful custom solutions, why the off-the-shelf AI tools are mostly useless for business purposes (and what to do about it), the faucets-first philosophy for semantic models, and why the developer isn't dead-just moving to the suburbs. Also: Tim built a quiz about his marriage and let his adult children take it. That happened. This episode is brought to you, in part, by our sponsors, Stape and Prism from Ask-Y . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
If you've ever poured months into building a semantic layer only to watch it become shelfware the moment the business pivoted, Jacob Matson has some thoughts. And a metaphor. Your data is a jungle—and a semantic layer is a highway. Great if you need to get somewhere fast and reliably (monthly active users: highway, please). But the interesting business questions? The slicing, the dicing, the nuanced dimensions that actually differentiate your company from its competitors? There's no highway for that. There never will be. Jacob, a developer advocate at MotherDuck with deep roots in accounting and ERP systems, joined Michael, Moe, and Julie to talk through what comes after the semantic layer—or at least alongside it. The conversation covered why the most important parts of any business are precisely the parts that resist being modeled in someone else's framework, why AI is actually pretty good at writing SQL but not so great at remembering what it figured out yesterday, and whether the real job to be done here is less about modeling and more about search. Oh, and the uncomfortable truth that at episode 300, we still don't have a great answer for metric drift. But we've got some really good questions. This episode is brought to you, in part, by our sponsors, Stape and Prism from Ask-Y . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
There are roughly a thousand ways to roll out a new analytics platform, a BI tool migration, or an AI initiative to your organization. Most of them involve a town hall, an email with a link to some training materials, and the quiet hope that everyone figures it out. Most of them also don't really work. On this episode, Yehonatan Schwarzmer joined Michael, Val, and Tim to bring some long-overdue organizational change management thinking into the analytics conversation. Yehonatan has the unusual combination of real-world experience in both change management consulting and data leadership, which makes him exactly the right person to explain why the technical rollout is the easy part. The harder part is understanding that when someone says "this tool doesn't have what I need," they might really be saying "I was the hero in the old system and I don't know who I'll be in the new one." The Kübler-Ross grief model shows up. Psychological safety shows up (reluctantly). And Val's question about who analysts should recruit to help them manage change at scale almost gets answered. This episode is brought to you, in part, by our sponsors, Stape and Prism from Ask-Y . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
Picture this: four analytics professionals, one live audience, a bunch of submitted questions, and absolutely no filter when it comes to sharing their real thoughts about AI, stakeholder management, and the state of the industry. That's what you get when the Analytics Power Hour goes live from Marketing Analytics Summit , with Michael, Moe, Tim, and Val fielding everything from, "How do I prove I'm a partner rather than just an order taker?" to "What's your icky threshold with AI?" The conversation ping-ponged from the fundamentals—like why curiosity beats feature checklists when selecting tools—to the controversial, including a heated debate about whether AI-generated meeting notes are helpful productivity boosters or lazy crutches that strip away human editorial judgment. Along the way, they tackled data trust issues, the pressure to show AI efficiency gains, and why trying to nail down the "best" deliverable will just trigger existential musings about what a deliverable even IS! Fair warning: Tim gets triggered by AI hype, Moe calls some industry BS, and everyone agrees that being useful beats being right. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
What do colors, soup kitchens, and mountain climbing have in common? They're all part of the mental models that have shaped how we think about analytics, and they're exactly the kind of durable wisdom that matters more than ever in an age of AI slop. This campfire-style conversation among the co-hosts reveals the concepts, books, and aha moments that have stuck with us across decades of analytics work. From the magic of randomization to the critical distinction between outputs and outcomes, we share the frameworks that guide our thinking whether we're writing SQL by hand or asking Claude to do it for us. It turns out the most valuable analytics wisdom isn't about tools or techniques—it's about understanding how humans actually make decisions, build trust, and collaborate effectively. Some things never go out of style. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
What do diamond ring shopping, Uber pricing psychology, and active user metrics gone wrong have in common? They all highlight our complicated relationship with precision versus accuracy—and how that relationship can either build or destroy trust in our data. Arik Friedman from Atlassian joins us to unpack why being "about right" often beats being "exactly wrong," and why your nagging feeling that something's off might be a useful insight in and of itself. From the discipline of documenting assumptions to the art of knowing when to round your numbers, we tackle the very human challenge of working with data that's supposed to be objective but rarely is. Plus, we explore Twyman's Law (if data looks too good to be true, it probably is) and why sometimes your intuition is your last line of defense against embarrassing mistakes. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
Research and analytics: are they more like peanut butter and chocolate, or more like oil and water? On this episode, we dig into the surprisingly common (and surprisingly unfortunate) divide between these two disciplines with Stefanie Zammit , Global Director of Analytics and Insights at Bang & Olufsen. Stefanie has spent her career bridging the qual and quant worlds, and she makes a compelling case that the best insights come from putting both methodologies to work on the same business problems. From the "never ask a survey question you already have the answer to" rule to why personas are usually terrible (spoiler: it's not the clustering, it's the storytelling), we explore how organizations can break down the silos between research and analytics teams. Turns out, the fear of the unknown and a bunch of fancy terminology might be keeping us from some pretty powerful insights. Also, apparently 100% soundproof rooms are absolutely terrifying. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
AI is moving fast. But so is life. AI is widely recognized as a must-adopt technology, but how and where are data workers expected to find the time for that?! Organizations are struggling to find effective ways to productively drive healthy adoption of AI: What is it they expect their workers to do with AI? Is it purely an efficiency driver, or should they expect other avenues of value creation to be pursued? What guardrails need to be in place? What incentive structures are (and are not) effective when it comes encouraging team members to take the AI plunge? One tactic that is definitely effective is to have leaders who are excited, engaged, and transparent as they get their hands dirty. And, boy, did the algorithm deliver one of those to us in the form of John Lovett , VP of Analytics at SEER Interactive , for this discussion! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
The one rule about the Analytics Power Hour is that we don't talk about specific tools. But that doesn't mean we won't talk about tool SELECTION! Jason Packer recently released the second edition of Google Analytics Alternatives , (also available on Amazon ) and his approach in the book is very much not an RFP-like "check which features your tool offers" system. And his rationale for that seems just as applicable (to us, at least!) for any data platform selection, be it a digital/product analytics platform, a BI tool, database or storage infrastructure, or, well, you name it! Ultimately, the challenge is how to go about getting a reasonably strong understanding of the philosophy and historical roots of each platform being considered and then marrying that up with the foundational priorities and needs of the organization. Is that a lot harder than a feature checklist? Yes. But them's the breaks. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
As Kevin McCallister once taught us: just because the house is still standing doesn't mean everything's under control. Everyone's racing to adopt AI, but has anyone actually read the fine print? For this year's International Women's Day episode, we are joined by Aubrey Blanche to unpack the hype, the hidden tradeoffs, and the quiet ways teams are giving up agency in the name of "productivity." We explore how data and tech teams are uniquely prepared and positioned to ask better questions, measure what really matters, and avoid letting the AI teenager run the house. Learn more about "phantom value" and why faster isn't always better… or even cheaper! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
We know what the work of the data practitioner is, right? It's everything from managing data ingestion to data governance to report development to experimental design to basic and advanced analytics. It's writing (or vibe-writing?) SQL or Python or R while also being adept at whatever data stack—no matter how modern—is at hand. Of course, it's a lot more, too! And that's the topic of this episode: the unofficial, often unheralded, but often quite important "shadow work" of the analyst—the myriad tasks required to effectively glue together all the data work that occurs out in broad daylight to enable the data to truly be useful at driving the business forward. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
From a professional development perspective, you should always be learning: listening to podcasts, reading books, connecting with internal colleagues, following useful people on Medium and LinkedIn, and so on. Did we mention listening to podcasts? Well, THIS episode of THIS podcast is not really about that kind of learning. It's more about the sort of organizational learning that experimentation and analytics is supposed to deliver. How does a brand stay ahead of their competitors? One surefire way is to get smarter about their customers at a faster rate than their competitors do. But what does that even mean? Is it a learning to discover that the MVP of a hot new feature…doesn't look to be moving the needle at all? Our guest, Mårten Schultzberg from Spotify, makes a compelling case that it is! And the co-hosts agree. But it's tricky. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
That darn data. It's so complicated and fragmented and gap-filled and noisy that no amount of time is ever enough to truly get to the bottom of all of its complexity. As a result, it's pretty easy to fill all of our time handling as much of that underlying data messiness as possible. At what cost, though? It's easy for the analyst's connection to the business to suffer as they get mired (too) deeply in the data and lose sight of the broader business needs. In this episode, the gang had a chat about business acumen—what it is, how to develop it, and why it's a must-have for any data or analytics role. This episode's Measurement Bite from show sponsor Recast is a brief explanation of identifiability—what it is and how to check for it using simulation—from Michael Kaminsky ! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
If there's one thing that we absolutely knew would be coming along with the increased interest and use of AI, it would be… more acronyms! And, along with the acronyms, we pretty much could predict that we see a lot of online flexing through casual dropping of said acronyms as though they're deeply understood by everyone who's anyone. We tackled one such acronym on this episode: MCP! That's "model context protocol" for those who like their acronyms written out, and Sam Redfern joined us to help us wrap our heads around the topic. You see, MCP is kinda' like some other more familiar acronyms like API and XML. But, it's also like… fingers? Sam's enthusiasm and explanation certainly had us ready to dive in! This episode's Measurement Bite from show sponsor Recast is an explanation of model robustness from Michael Kaminsk y! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
It's the most…won…derful…tiiiiime…of the year! And by that, we mean it's the time of the year when we sit back, look at each other, and ask, "Where did all the time go?!" We brought back a very special someone for this episode as we collectively reflected on the year—show highlights (and what about those shows have stuck with us), industry reflections, and a little shameless shilling for Tim's book (are you still short on a few stocking stuffers? Order now…!). This episode's Measurement Bite from show sponsor Recast is a brief explanation of Granger causality (and how it's NOT actually a causal measure!) from Michael Kaminsky ! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
Semantic layers are having something of a moment, but they're not actually new as a concept. Ever since the first database table was designed with cryptic field names that no business user could possibly understand, there's been a need for some form of mapping and translation. Should every company be considering employing a semantic layer? Is the idea of a single, comprehensive semantic layer within an organization a monolithic concept that is doomed to fail? These questions and more get bandied about on this episode, where we were joined by industry legend Cindi Howson , Chief Data & AI Strategy Officer at Thoughtspot . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page . This episode's Measurement Bite from show sponsor Recast is an explanation of multicollinearity from Michael Kaminsky !
Before you listen to this episode, can you quantify how useful you expect it to be? That's a prior! And "priors" is a word that gets used a lot in this discussion with Michael Kaminsky as we try to demystify the world of Bayesian statistics. Luckily, you can just listen to the episode once and then update your expectation—no need to simulate listening to the show a few thousand times or crunch any numbers whatsoever. The most important takeaway is that you'll know you've achieved Bayesian clarity when you come to realize that human beings are naturally Bayesian, and the underlying principles behind Bayesian statistics are inherently intuitive. This episode's Measurement Bite from show sponsor Recast is a brief explanation of statistical significance (and why shorthanding it is problematic…and why confidence intervals are generally more practically useful in business than p-values) from Michael Kaminsky ! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
As the world turns, a couple of things happen: 1) we grow and learn, and 2) the world changes. On this episode, inspired by a job interview question, the hosts walked through a range of thoughts and beliefs they had at one time that they no longer have today. Analytics intake forms are good…or bad? Analytics centers of excellence are the sign of a mature organization…or they're just one of many potential options? Privacy concerns are something no one really cares about…or they are something everyone cares deeply about? Voices were raised. Light profanity was employed. Laughter ensued. This episode's Measurement Bite from show sponsor Recast is a brief explanation of statistical significance (and why shorthanding it is problematic…and why confidence intervals are often more practically useful in business than p-values) from Michael Kaminsky . For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page .
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