Director Download

Net Promoter Score (NPS) is one of the world's most widely used customer metrics. It regularly appears on board dashboards, CEO scorecards and executive incentive schemes. But what does it actually measure, and what doesn't it? In this episode of Director Download, Lyndall Spooner, founder of strategic research consultancy 5D, explores why boards should be cautious about treating NPS as a proxy for customer value, growth or business performance. She unpacks the strengths and limitations of the metric, how reputation and external factors can influence results, and the questions directors should ask to better understand what customer data is really telling them. Lyndall also discusses the broader range of customer measures available to boards, and why relying on a single headline score can obscure important insights about customers and long-term value creation. We cover: (01:30) Why NPS became one of the world's dominant customer experience metrics (07:00) How reputation and negative headlines can influence NPS without necessarily affecting commercial performance (12:00) Why no single customer metric can provide a complete picture (19:30) The questions directors should ask about the source, quality and representativeness of customer data (26 :00) What a more useful customer dashboard could look like, from market position and customer acquisition through to loyalty Learn more: 5D - https://www.5d.consulting/ Connect: Lyndall Spooner on LinkedIn - https://www.linkedin.com/in/lyndall-spooner-51a69b20/ AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

The capabilities boards need are changing quickly . As organisations navigate new technologies , shifting stakeholder expectations and an increasingly complex operating environment, finding the right directors has become more strategic than ever. In this episode of Director Download, Ren é Johnson, Managing Director of Pacific Search Partners, shares insights from the front line of board recruitment . He explains why boards are looking beyond traditional networks and how a broader search process can help uncover the skills and perspectives needed for the future. René explains why succession planning should be shaped by future strategy not just immediate vacancies, and why culture, judgement and curiosity matter as much as technical expertise . He also shares the capabilities boards are increasingly seeking , from technology and cybersecurity to AI . We cover: (0 1 : 4 0) Why succession planning needs to shift from filling vacancies to preparing the board for future strategy. (0 3 : 4 0) How board recruitment has evolved beyond traditional networks and the value of testing candidates against the broader market. (0 5 : 3 0) Why culture, boardroom dynamics and a director's ability to challenge constructively matter when assessing candidates. (08:30) Building diversity into succession planning and why a broader candidate pool can bring different thinking to the boardroom. (12:00) The capabilities boards are increasingly looking for, including technology, cybersecurity and AI expertise . (15:30) Building diversity into succession planning and why a broader candidate pool can bring different thinking to the boardroom. (24:00) Where skills matrices fit in identifying the skills and experience a board needs . Learn more: You can find more from Rene in the August issue of Company Director Magazine - www.aicd.com.au Connect: Rene Johnson on LinkedIn - https://au.linkedin.com/in/ren%C3%A9-johnson-6bab663 AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Government boards play a critical role in delivering long-term outcomes for communities. But while many governance fundamentals remain the same, directors unfamiliar with the public sector often discover the operating environment differs significantly from the private sector. In this episode, former NSW Attorney General and experienced director The Honourable Gabrielle Upton explains what every director should understand before serving on a government board. Drawing on her experience as both a minister and non-executive director, Gabrielle explores the realities of ministerial oversight, political context, public accountability and long-term stewardship. She also shares practical advice for directors considering a public sector appointment, explains why these roles remain highly rewarding, and highlights lessons that private and public sector boards can learn from each other. We cove r: ( 02:20) How governance in the public sector differs from private boards (04:00) Common misconceptions directors bring when joining a government board (06:50) ) What makes an effective government board and why diverse perspectives are increasingly important (11:00) Navigating ministerial influence while maintaining strong governance (12:00) Why understanding political context matters without becoming political (19:00) Navigating t he unique scrutiny facing government boards (23:00) What private sector boards can learn from government boards Connect: AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Recent global energy shocks have exposed Australia's vulnerability to fuel supply disruptions and accelerated a trend that was already underway: energy is no longer just an operational issue. For many organisations, it has become a boardroom priority. As Australia navigates the energy transition, directors are increasingly being asked to think beyond electricity bills and procurement contracts. Energy now intersects with strategy, resilience, risk management, decarbonisation and long-term value creation. In this episode, Associate Professor Tim Nelson, Chair of the 2025 National Electricity Market Review, explains why boards need a deeper understanding of their organisation's energy profile. From electrification and distributed energy to AI-driven demand and the future of the electricity grid, Tim shares the questions directors should be asking and highlights the risks, opportunities and competitive advantages emerging from Australia's changing energy landscape. We cover: (02:00) Why energy has become a board-level governance issue (10:00) How weather is changing Australia's energy risk profile (15:00) AI, data centres and whether concerns about energy demand are justified (22:00) What Australia's electricity system could look like by 2050 (29:00) Why even small organisations can benefit from becoming energy producers (30:30) Four practical questions every director should ask about energy strategy Learn more: AICD's upcoming Climate Governance Forum - https://www.aicd.com.au/events/climate-governance-forum.html AICD's primer on energy governance - https://www.aicd.com.au/risk-management/framework/climate/energy-governance-primer.html Connect: Tim Nelson on LinkedIn - https://au.linkedin.com/in/timnelsonaustralia AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Interest rates may grab the headlines, but they're far from the only economic challenge facing boards today. Geopolitical conflict, trade tensions, supply chain disruption, AI, the energy transition and slowing productivity are creating profound shifts in Australia's economy that will influence board decisions for years to come. In this episode, AICD Chief Economist Mark Thirlwell explores the major structural forces driving today's economic environment and what they mean for board decisions on risk, resilience and long-term growth. From the Reserve Bank's next interest rate decision to AI's economic impact and Australia's productivity challenge, Mark shares practical insights to help boards navigate an increasingly volatile world . We cover: (01:20) What to expect from the Reserve Bank's next interest rate decision (04:30) Why supply shocks have become the new normal (10:00) Australia's biggest economic challenges beyond inflation ( 18 :00) How boards should be thinking about the energy transition (27:00) How boards can balance resilience with growth in an increasingly uncertain world Learn more: Subscribe to Mark's weekly economic newsletter - https://www.aicd.com.au/news-media/economic-weekly.html Connect: Mark Thirlwell on LinkedIn - https://au.linkedin.com/in/mark-thirlwell AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

The ASX Corporate Governance Principles are undergoing a significant review, with proposed changes aimed at simplifying requirements, strengthening trust and ensuring the framework remains fit for today's governance environment. In this episode, Chair of the ASX Corporate Governance Advisory Group and former Reserve Bank Governor , Dr Philip Lowe , explains the thinking behind the proposed fifth edition of the ASX Corporate Governance Principles and Recommendations. Philip discusses why the review aims to reduce unnecessary regulatory duplication while reinforcing the governance practices that matter most. He outlines the case for simpler, more principles-based governance, and explores key topics including board culture, diversity, skills, transparency and Australia's reputation as a trusted destination for investment . He also shares his views on Australia's broader economic challenges, from productivity and investment to AI and living standards, and explains why strong governance remains essential to building trust, attracting capital and supporting long-term prosperity. We cover: (03 :00 ) The biggest proposed changes and the thinking behind them (05:30) Why board oversight of organisational culture has become a greater governance priority (11:00) The evolving approach to board diversity and skills (1 4:30 ) Why the skills matrix requirement has been removed (16 :00 ) What happens during the consultation process and what comes next (24:00) Philip Lowe's concerns about Australia's productivity and living standards Learn more: T he A ICD's u pdate on t he draft 5 th ed ition o f t he ASX Corporate Governance Principles & Re comm endations - https://www.aicd.com.au/good-governance/asx-corporate/corporate-governance-principles-5th-draft-edition.html The Governing Culture in a Complex World resource discussed in the conversation is also available to access : https://www.aicd.com.au/news-media/research-and-reports/culture-governance-principles.html Connect: Dr Philip Lowe on LinkedIn - https://au.linkedin.com/in/philip-lowe-8179b01a2 AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced o n the traditional lands of the Gadigal people. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich co ntribution to society.

Directors are expected to make sound judgements on complex issues, often under significant pressure. But how often do boards consider whether directors themselves are in the best position to make those decisions? In this episode, workplace wellbeing expert Dr Rebecca Chabot explains why director wellbeing is far more than a personal health issue, it's a governance issue. Drawing on neuroscience, Rebecca explores how chronic stress can impair judgement, decision-making and emotional regulation . She shares practical strategies to help directors think more clearly, recover effectively and perform at their best in the boardroom. We cover: (0 1 : 3 0) Why wellbeing is fundamental to good governance and better decision-making 05:00) The difference between resilience and simply pushing through (0 6 : 3 0) The neuroscience behind stress, and how chronic stress changes the way directors think ( 08 :40) The warning signs that stress is affecting judgement, memory and emotional regulation (1 1 : 30 ) The role of social connection and psychological safety in effective boardrooms ( 13 :40) The everyday habits that support clearer thinking, including sleep, movement and recovery ( 24 : 2 0) What well-functioning boards do differently to create the conditions for better thinking and stronger governance Learn more: Dr Rebecca Chabot ' s website - https://www.purewellnesstasmania.com Connect: Dr Rebecca Chabot on LinkedIn - https://au.linkedin.com/in/rebecca-chabot-phd-maicd-47b689 AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Organisational culture can be a powerful driver of performance, conduct and risk, yet it remains one of the most challenging governance responsibilities facing directors. In this episode, we're joined by Dr Juliet Bourke, Adjunct Professor at UNSW and Chair of Ovarian Cancer Australia, and Sally Linwood, Corporate Governance Lead at the AICD and lead author of an important new guide, Governing Culture in a Complex World . Drawing on the guide's five principles for governing culture, they explore what effective oversight looks like in practice. Together, they discuss why culture is a boardroom priority, how directors can develop a deeper understanding of what's happening across their organisation, the indicators boards should be paying attention to, and why human capital expertise deserves a stronger voice in today's boardrooms. We cover: (03:10) Why organisational culture has become one of the board's most important governance priorities. (10:00) Why culture is so difficult to measure, and how boards can identify the "say-do gap". (11:20) Practical ways directors can gain a more accurate picture of organisational culture through site visits, stakeholder engagement and multiple data sources. (14:30) How board behaviour , leadership and "tone from the top" shape culture throughout an organisation . (19:30) What boards should do when culture has drifted off course. Learn more: The AICD's guide on Governing Culture in a Complex World - https://www.aicd.com.au/news-media/research-and-reports/culture-governance-principles.html Connect: Dr Juliet Bourke on Linkedin - https://au.linkedin.com/in/dr-juliet-bourke-gaicd-44a1824 Sally Linwood on LinkedIn - https://au.linkedin.com/in/sally-linwood-61457448 AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

This year marks 20 years since the introduction of Reconciliation Action Plans (RAPs), alongside the 50th anniversary of NAIDOC Week. Around 3, 500 organisations now have RAP s , but meaningful reconciliation is about more than commitments on paper. It calls for leadership, ac countability a nd sustained oversight from the board. In this episode, Reconciliation Australia CEO Karen Mundine explores the board's role in turning commitment into impact. She discusses what distinguishes effective RAPs from box-ticking exercises, how directors can oversee progress and accountability, and why reconciliation remains a strategic governance issue. Karen also shares lessons from two decades of RAPs and outlines the leadership needed to drive meaningful change. We cover: (0 5 :00) What a Reconciliation Action Plan is, and why organisations choose to develop one. ( 06 : 1 0) The board's role in governing a successful RAP. ( 08 : 5 0) Practical steps for organisations developing their first RAP. ( 18 :00) How directors can distinguish between activity and meaningful outcomes. ( 2 2 : 3 0) How smaller organisations can engage with First Nations people. Learn more: Reconciliation Australia – www.reconciliation.org.au AICD guide on creating a great Reconciliation Action Plan - https://www.aicd.com.au/company-policies/reconciliation-action-plan/reconciliation-action-plan.html Connect: Karen Mundine on LinkedIn - https://au.linkedin.com/in/karen-mundine-87412b61 AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri peoples. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Artificial intelligence is rapidly moving from experimentation to organisation-wide adoption, creating both significant opportunities and new governance challenges. As AI becomes embedded across business operations, boards are playing an increasingly important role in overseeing major technology investments, managing emerging risks, and supporting responsible and effective AI use. In this episode, Professor Nicholas Davis, Co-Director of the UTS Human Technology Institute, shares what effective AI governance looks like in practice. The conversation explores how boards can align AI initiatives with strategy, assess return on investment, and address the risks of "shadow AI" use by staff. It also examines the rise of agentic systems, the implications for oversight, and the level of AI literacy directors will need to govern with confidence. We cover: (04:30) The core questions directors are now asking about AI (08:00) Why measuring the return on investment from AI initiatives is challenging (10:30) The level of AI literacy required at the board level (13:00) Understanding the hidden risks of shadow AI (21:30) How to govern AI agents and systems (27:40) The three questions every director should be asking management about AI today Learn more: AICD & HTI's new AI Governance Guide - https://www.aicd.com.au/news-media/research-and-reports/a-directors-guide-to-ai-governance Connect: Nicholas Davis on LinkedIn - https://au.linkedin.com/in/nicholasjdavis AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode of Director Download was produced on the traditional lands of the Gadigal people. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

We'd like to introduce you to another podcast offering from the AICD - Boards with Purpose. Every episode features CEOs, founders, executives and non-executive directors in conversation with Phil Butler, the AICD's NFP Sector Lead. They share their purpose-driven governance insights and experiences to guide, inspire, and inform those working within or alongside the NFP sector. Tune in every month to be inspired, strengthen your governance impact, and stay connected to the leaders shaping Australia's not-for-profit community. You can listen by searching 'Boards with Purpose' in your podcast player or by clicking the below link: https://www.aicd.com.au/tools-and-resources/podcasts/boards-with-purpose.html

Effective governance relies on more than just technical expertise . The culture within the boardroom itself shapes how directors challenge assumptions, navigate conflict, and make decisions under pressure. In this episode, global board adviser and author Joy Harcup explores the dynamics that shape board effectiveness. Drawing on her work with chairs, CEOs and directors, she explains how pressure influence s behaviour in the boardroom, why constructive conflict is essential for good governance, and what separates high-performing boards fr o m those that avoid having honest conversations. You'll gain practical insights on how to strengthe n board relationships and address unproductive dynamics or tendencies towards excessive harmony around the board table. We cover: (03:30) The common dynamics preventing board effectiveness (09:30) Why challenge can be constructive (12:30) How to navigate complex and unproductive dynamics (18:30) The risks of complacency and excessive harmony Learn more: AICD 's new-principles- based guide on culture: Governing Culture in a Complex World - https://www.aicd.com.au/news-media/research-and-reports/culture-governance-principles.html Joy's book 'The Art & Psychology of Board Relationships' - https://l1nq.com/ml5gc19 Connect: Joy Harcup on LinkedIn - https://uk.linkedin.com/in/joy-harcup-9392352 AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal people. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Most organisations will face a crisis at some point. The question isn't whether it will happen, but whether you're prepared when it does. In this episode, crisis management expert and SKMG co-founder Neil Shoebridge shares lessons from decades advising organisations through cyber-attacks , operational failures, reputational challenges and workforce restructures. Neil explains what separates organisations that emerge stronger from those that struggle to recover . He highlights the importance of building reputational capital before a crisis occurs, responding quickly when issues arise, and communicating effectively under pressure. For directors, the conversation offers practical guidance on the board's role before, during and after a crisis, from testing organisational preparedness and overseeing response plans to supporting management and protecting stakeholder trust when it matters most. We cover: (0 3 :00) Why preparation matters more than crisis response (10 :00) What boards should and shouldn't do when a crisis hits ( 12 :30) The critical role of CEOs, chairs and directors during high-pressure events ( 16 :00) How organisations can protect trust and reputation in an era of misinformation ( 17 : 3 0) Why workforce restructures and layoffs can quickly become reputational crises Learn more: AICD resource on creating a crisis management plan - https://www.aicd.com.au/company-policies/crisis-management.html AICD resource on Governing Through a Cyber Crisis - https://www.aicd.com.au/risk-management/framework/cyber-security/governing-through-a-cyber-crisis-cyber-incident-response-and-recovery-for-australian-directors.html Connect: Neil Shoebridge on LinkedIn - https://www.linkedin.com/in/neil-shoebridge-5518334/ AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal people s . We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

AI promises greater productivity and efficiency, but could it also be weakening critical thinking, memory and decision-making? In this episode, NeuroLeadership Institute co-founder and CEO Dr David Rock shares the neuroscience behind AI adoption and explains why boards need to look beyond the technology itself. Drawing on emerging research, David explores the cognitive risks of over-reliance on AI, the importance of AI fluency, and why many organisations are approaching implementation the wrong way. For directors navigating rapid technological change, this conversation offers practical insights into leadership, governance and human performance in the age of AI. We cover: (04:30) What boards misunderstand about organisation -wide AI rollouts (08 :15) Why AI fluency is becoming a critical capability for directors ( 15 :30) The mindset shift boards must understand about AI (17:40) Why AI is one of the most significant change management challenges of our time Learn more: AICD resource on how directors and boards are using AI: https://www.aicd.com.au/innovative-technology/digital-business/artificial-intelligence/ai-use-by-directors-and-boards.html AICD and HIT Directors' Guide to AI Governance: https://www.aicd.com.au/innovative-technology/digital-business/artificial-intelligence/governance-of-ai.html Connect: David Rock on LinkedIn - https://www.linkedin.com/in/dr-david-rock/ AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on the traditional lands of the Gadigal and Wurundjeri people s . We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Australia's mandatory climate reporting regime has now completed its first cycle, marking one of the most significant changes to corporate reporting in a generation. For boards, the first wave of reports has provided valuable insights into the practical realities of implementation. Although still in its early stages , the regime is designed to improve the consistency and comparability of climate-related disclosures for investors and other stakeholders. M any entities have encountered challenges around data, governance, capability and cost , highlighting the scale of effort involved in meeting the ne w requirements . Joining us to discuss the lessons emerging from year one are Tim Bednall, Partner and Head of the Governance practice at Mallesons , and Dr Eileen Doyle, a non-executive director with several organisations , including Dalrymple Bay Infrastructure, one of the entities captured in the first group of report ers . This conversation explores what boards can learn from the first group of reporters , where many underestimated the scale and complex ity of the task , and what those experiences reveal for the organisations that will come within the regime in the years ahead . We cover: (02:00) Has mandatory climate reporting lived up to expectations? (02:50) What stood out from the first wave of climate disclosures (03:40) Why some boards underestimated the scale of the reporting task ( 05 :30) Has mandatory reporting helped improve decision-making ? (15 :00) The key areas of uncertainty still causing confusion for directors (18 :00) Practical advice for Group 2 and Group 3 organisations Learn more: AICD insights into the early lessons from the first wave of report er s : https://www.aicd.com.au/news-media/research-and-reports/board-insights-australias-first-mandatory-climate-disclosures.html Practical guidance for directors overseeing their organisations' disclosures under Australia's mandatory climate reporting laws , by AICD, Deloitte and MinterEllison : https://www.aicd.com.au/risk-management/framework/climate/a-directors-guide-to-mandatory-climate-reporting.html Join us at the Climate Governance Forum 2026 to explore sustainability reporting and other emerging climate governance issues in greater depth. Connect: Dr Eileen Doyle on LinkedIn - https://www.linkedin.com/in/eileen-doyle-9389841a/ Tim Bednall on LinkedIn - https://www.linkedin.com/in/tim-bednall-b458181b/ AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on Gadigal land. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

AI is reshaping the cyber threat landscape, enabling cyber attacks to be launched at unprecedented speed and scale . R egulators are issuing urgent warnings, and boards are being told to strengthen resilience before vulnerabilities are exploited. Yet many organisations still don't fully understand their cyber risk exposure, or whether their systems, suppliers and governance processes are prepared for a major incident. Joining us to discuss the current cyber threat lan dscape is Rachael Falk. Rachael is one of Australia's leading experts on cybersecurity and regulation. She's a Partner in the Risk Advisory practice at Ashurst and former CEO of the Cyber Security Cooperative Research Centre . Rachael is also the co-author of the AICD's Cybersecurity Governance Principles. This conversation explores what boards should be doing right now to strengthen resilience, and why vigilance, preparedness and effective governance matter more than ever. We cover : (01 :30) K ey threats facing organisations right now (03:00) The impact of AI on the cyber threat landscape (09:30) The growing risks hidden within supply chains and third-party vendors (15:30) Why boards need to run cyber crisis simulations (21:00) What boards shouldn't do during a cyber incident (24:40) The role of the board during a crisis Learn more : The AICD resource on Cyber Security Governance Principles – https://www.aicd.com.au/risk-management/framework/cyber-security/cyber-security-governance-principles.html The AICD resource on Governing Through a Cyber Crisis - https://www.aicd.com.au/content/dam/aicd/pdf/news-media/research/2024/governing-through-a-cyber-crisis-280324.pdf The work & services provided by Ashurst - https://www.ashurst.com/ Connect : R achael Falk on LinkedIn - https://www.linkedin.com/in/rachael-falk-779069153/ AICD on Lin k edIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode Director Download was produced on Gadigal l and . We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Most boards think they're prepared for the next crisis; however many are still operating with playbooks built for a fundamentally different time. Roger Dennis, founder of Dennis & Partners, has spent decades helping boards and leaders navigate volatility and mitigate risk. He believes we've entered a fundamentally different operating environment. From geopolitical shocks to cascading "polycrisis" events, this conversation explores how to separate signal from noise, and what boards need to do differently to stay ahead and uncover opportunity in an unstable world. We cover: (02:00) Why most boards are unprepared for today's volatility (04:30) How today's directors need to think about risk (09:30) How can organisations can find opportunities during a volatile time (15:00) How to separate signal from noise in an overloaded world (22:00) The big trends that all boards need to be watching right now Learn more: Dennis & Partners - https://www.dennis.partners/ Roger's paper on the preparedness paradox - https://penntoday.upenn.edu/news/wharton-how-firms-can-overcome-paradox-preparedness The Australian Institute of Company Directors world-class courses - https://www.aicd.com.au/courses-and-programs/all-courses/company-directors-course.html Connect: Roger Dennis on LinkedIn - https://www.linkedin.com/in/rogerdennis/ AICD on LinkedIn - https://www.linkedin.com/school/australianinstituteofcompanydirectors/ Kulja Coulston on LinkedIn - https://www.linkedin.com/in/kulja-coulston/ Bennett Mason on LinkedIn - https://www.linkedin.com/in/bennett-mason-10517336/ This episode of Director Download was produced on Gadigal land. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.

Stay governance ready with Director Download, the latest podcast from the Australian Institute of Company Directors (AICD). T his weekly podcast on modern governance brings you what matters now and what's coming next, in conversation with AICD policy experts and Australia's leading governance specialists. From the rise of AI to director liability and geopolitical risk, each episode turns complex challenges and opportunities into clear, actionable guidance for the board room. The first episode is coming on Wednesday the 20th of May . B e listening to stay ahead, relevant and ready to lead in a fast-moving governance landscape. Director Download is produced on Gadigal land. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.