Garage Talk Unwrapped - The Podcast

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by Tim Guidotti of Ferdotti Motor Services, a garage with a rich history dating back to 1977. Tim shares insights into the evolution of his family-run garage, the significance of training and equipment investment, and how these elements contribute to a successful workshop. We also speak to "The Fleet Guy" himself about the world of fleet vehicles, which now make up nearly 60% of all new vehicle sales, including challenges and rewards of transitioning into fleet work, and how garages can enhance their profitability by understanding the unique needs of fleet customers. Tim emphasises the need for garages to adapt to the changing landscape of vehicle ownership, particularly with the rise of electric vehicles and the shift towards mobility as a service. Guests: Tim Guidotti - The Fleet Guy What you’ll learn: How garages can diversify their income through fleet work The significance of training and preparation for servicing fleet vehicles Insights into The Fleet Guy initiative and its offerings The impact of electric vehicles on the future of the automotive industry How important networking and relationship building is This episode is a must-listen for garage owners looking to tap into the fleet market. 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben welcome Eleanor Baker Barnes from Apprenticeship Central to discuss the pressing need for young talent in the automotive aftermarket and how to effectively attract apprentices. Eleanor talks about common misconceptions surrounding the interest of young people in the automotive industry, explaining that they are eager to join but require the right encouragement and opportunities. We explore the significant challenges garages face in recruiting apprentices and the vital role of mentorship in shaping a successful apprenticeship experience. Gain insights into the importance of creating a welcoming environment for apprentices, including effective onboarding processes and the need for clear communication regarding expectations. Eleanor also highlights the evolving landscape of apprenticeship roles, particularly in light of advancements in electric vehicles and the diverse opportunities available within the industry. Guests: Eleanor Baker Barnes - Commercial Director, Apprenticeship Central What you’ll learn: The importance of attracting young talent to the automotive aftermarket How to create an inviting and supportive environment for apprentices The role of mentorship in successful apprenticeship programmes Current trends in apprenticeship roles and the impact of EV technology Dispelling myths about the automotive industry among young people and their parents This episode is essential for anyone in the automotive sector looking to foster a new generation of skilled professionals and ensure the industry's future success. 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , we sit down with Ellen Plumer from Ben , the charity dedicated to supporting those in the automotive industry. Ellen sheds light on the vital services Ben provides, emphasising that help is available to anyone who has worked in automotive (and their families), regardless of their circumstances. The discussion dives into the mental and physical challenges faced by individuals in the automotive sector, including highlighting the impact of stress and anxiety compounded by the ongoing cost of living crisis. Ellen shares insights into how Ben offers holistic support, from mental health resources to financial assistance, and the importance of early intervention before issues escalate. Listeners will learn about the historical evolution of Ben, its mission to raise awareness within the industry, and the significant role that peer support plays in encouraging individuals to seek help. Ellen also addresses the growing need for a more inclusive environment that acknowledges mental health, particularly in a traditionally male-dominated field. Guest: Ellen Plumer - Head of Awareness & Experience, Ben What you’ll learn: The range of support services available through Ben for automotive workers and their families Common mental health challenges faced in the automotive industry How to identify early warning signs of stress and burnout The importance of fostering a supportive workplace culture Ways to raise awareness and support the charity’s mission This episode is essential listening for anyone in the automotive industry, offering valuable insights into mental health support and the importance of community within the sector. 📻 We're proud to be supporting Ben with a 24-hour live radio show on 20th August to help raise funds for this fantastic charity. If you'd like to support the challenge, you can donate here: 24 Hour Radiothon - Garage Talk Online 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by Henry Bisson, Marketing Director at Ring Automotive, to discuss the latest developments in automotive lighting, vehicle safety and the aftermarket. Henry shares his insights on the importance of quality bulbs, highlighting how poor choices can lead to costly repairs and safety issues. The conversation explores the evolving landscape of vehicle lighting, including the differences between brightness and glare, and the implications of using LED bulbs. As the darker months approach, Henry emphasises the need for consumers to be educated about their choices, especially as modern vehicles become increasingly complex. The conversation also touches on the relationship between Ring Automotive and OSRAM and how they work together. Henry reflects on the changing dynamics of the aftermarket, the significance of battery health, and the impact of seasonal changes on vehicle performance. Guests: Henry - Marketing Director, Ring Automotive What you’ll learn: Why choosing quality lighting products matters The difference between brightness and glare What drivers need to know about modern lighting technology How battery health affects vehicle performance, especially as the seasons change Why consumer education is becoming increasingly important Whether you're an aftermarket professional or simply interested in the latest vehicle technology, this episode offers practical insights into lighting, safety and the trends shaping the automotive industry. 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by Toby Whewell, Sales and Marketing Director, and Holly Brailsford, Marketing Manager at Fras-le Mobility UK. Together, they delve into the world of braking systems, bearings, and the evolving landscape of the automotive aftermarket. Fras-le Mobility UK may not be a household name for every garage, but the brands under its umbrella, including Juratek, Abtex, and Nakata, certainly are. Toby and Holly discuss how these brands integrate and the challenges garages face in choosing the right components, particularly in the competitive braking market. They also explore the impact of electric vehicles (EVs) on braking systems and the importance of understanding the nuances of product quality versus price. Throughout the episode, they highlight the significance of proper installation processes and the need for garages to adapt to the increasing complexity of modern vehicle technologies, including the integration of advanced sensors and the implications for diagnostics. Guests: Toby Whewell - Sales and Marketing Director, Fras-le Mobility UK Holly Brailsford - Marketing Manager, Fras-le Mobility UK What you’ll learn: The challenges garages face when selecting braking and bearing components The role of electric vehicles in shaping braking system requirements Why understanding product quality is crucial in a competitive market The importance of installation processes and diagnostics in ensuring safety How marketing strategies are adapting to the evolving automotive landscape This episode offers valuable insights into navigating the complexities of braking and bearing components while preparing for the future of vehicle technology. 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , we welcome Quentin Le Hetet from GiPA to discuss the evolving landscape of the UK’s automotive aftermarket. Quentin shares insights on how the pandemic has dramatically altered the car parc demographics, with a significant drop in new car registrations leading to an ageing fleet. He explains the implications for garages, particularly as vehicles move into the 5-9 year age bracket, which typically sees increased mechanical issues. We also discuss the importance of understanding customer preferences when it comes to parts and services, highlighting the need for garages to engage in meaningful discussions with their clients about quality versus price. Quentin touches on the growing significance of tyres in the market, especially as electric vehicles (EVs) become more prevalent and require specific maintenance approaches. Additionally, we explore the challenges of diagnostics in workshops, the need for training and proper tooling, and the rising importance of Advanced Driver Assistance Systems (ADAS) calibration as the industry adapts to new technologies. Guest: Quentin Le Hetet - Country Director UK, GiPA What you’ll learn: The impact of COVID-19 on car registrations and the subsequent effects on the automotive aftermarket Why understanding customer needs is crucial for garages The role of tyres in the maintenance of EVs and traditional vehicles Challenges and opportunities in diagnostics and ADAS calibration The importance of ongoing training and investment in the garage sector If you're a garage owner or involved in the automotive industry, this episode provides valuable insights into navigating the current market challenges and preparing for the future. 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben sit down with Neil Grant, Managing Director of HELLA Ltd, the UK arm of a major global automotive supplier with a long-standing presence in lighting and electronics. From OE lighting and electronics through to diagnostics, ADAS and workshop equipment, HELLA is more than a parts supplier. Neil explains how the business supports the independent aftermarket with OE-quality products, technical information, training resources and remote diagnostic support designed to help workshops keep vehicles moving. This conversation looks at how HELLA operates across a wide and complex product range and what that means when supporting garages in a rapidly changing industry. Neil also shares his perspective on the increasing complexity of modern vehicles, and why access to diagnostics capability, training and technical support is becoming increasingly important for workshops. He also discusses HELLA’s significant growth in electronics, the return to thermal management, and the company’s “360 degree solution” approach for supporting garages across diagnostics, equipment and parts. Guest: Neil Grant - Managing Director, HELLA Ltd In this episode you’ll hear about: How HELLA has evolved from lighting specialists into a wider workshop and aftermarket solutions provider Why electronics has become one of HELLA’s fastest growing product areas Neil’s view on how future vehicle technologies may shape the industry The return of thermal management and why it is important for HELLA How diagnostics, remote support and ADAS equipment fit into workshop support Why training and technical information are increasingly important for technicians If you work in the automotive aftermarket, run a workshop, or are responsible for repairing and maintaining vehicles, this episode provides insight into how a major OE supplier is supporting the independent garage network. 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped - The Podcast, sponsored by BM Catalysts , Ben and Vicky sit down with Jo Knowles, Event Director of Automechanika UK and the UK Garage & Bodyshop Event. Register for the UK Garage and Bodyshop Event here: https://forms.reg.buzz/uk-garage-and-bodyshop-2026/garage-talk Jo talks about how she ended up in the events world, originally aiming for festivals before moving into automotive, and why properly understanding the aftermarket matters when putting on events for the industry. We get into what actually makes people turn up to events, the role exhibitors really play, and what’s changing in the way shows are run. There’s also a look ahead to this year’s UK Garage & Bodyshop Event, including new features, more focus on education, and how the industry can do a better job of bringing new people through the door. Guest: Jo Knowles – Event Director, Automechanika UK What you'll learn: How Jo went from festivals to automotive events What makes people actually attend shows Why exhibitors matter more than we think What’s changing at UK Garage & Bodyshop Event this year The ongoing battle to bring new people into the trade If you’re involved in the automotive industry or planning to attend the UK Garage & Bodyshop Event, this episode gives you a proper look at what’s happening behind the scenes and what to expect. 🎟️ Register here: https://forms.reg.buzz/uk-garage-and-bodyshop-2026/garage-talk 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch Garage Talk Unwrapped on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben sit down with Tony Yates from Schaeffler. Tony shares his journey from a difficult start in his school life to becoming a driving force behind a fantastic training initiative in the aftermarket, Wrenches & Wisdom. It’s an honest conversation about confidence, careers, and why the industry needs to do more to support the next generation. The discussion tackles the real reasons garages hold back from taking on apprentices, from time pressures to past bad experiences, and why that mindset needs to shift. Tony explains how Wrenches & Wisdom is helping bridge the gap between suppliers, colleges and workshops, giving apprentices practical knowledge from day one. Guest Tony Yates: Digital Marketing, Schaeffler What you’ll learn Why garages struggle to take on apprentices and how to overcome it How Wrenches & Wisdom supports real-world training What makes a good apprentice Why ongoing training matters for technicians too How personal experience can drive change in the industry 📩 Get in touch: hello@garagetalkonline.co.uk ▶️ Watch on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by Prashant Chopra from Autogem, a company leading the way in tyre pressure monitoring systems (TPMS) since 2007. Prashant shares his expertise on the realities of TPMS and why thorough vehicle inspections are more important than ever for garages and technicians. During the conversation, Prashant unpacks the common challenges surrounding TPMS, highlighting the importance of getting inspections right and keeping customers properly informed. He explains how missed checks can lead to issues down the line and ultimately damage a garage’s reputation. Prashant also underlines the value of training and ongoing support to help technicians confidently manage TPMS work. Guests: Prashant Chopra: Managing Director, Autogem What you’ll learn: Why accurate vehicle inspections are key to avoiding TPMS issues How to communicate effectively with customers about TPMS The impact of legislation and battery failure on TPMS systems How better training and support can improve service quality The benefits of taking part in Autogem’s Under Pressure competition If you’re looking to strengthen your garage’s approach to TPMS and deliver a better customer experience, this episode is packed with practical insight. Get in touch: hello@garagetalkonline.co.uk Watch on YouTube: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by the energetic “Chaos Twins,” Cheryl Dean and Annie Sutton from Impression. With their expertise in PR and digital marketing, they share strategies to help garages stand out and grow in a competitive market. Cheryl and Annie explore the power of storytelling, the importance of building trust with customers, and how a consistent online presence can transform a garage’s reputation. Packed with actionable advice, they cover handling negative reviews, optimising your website, and using social media to increase visibility. Guests: Cheryl Dean: Senior PR and Influencer Account Manager, Impression Annie Sutton: Digital Marketing Manager, Impression What you’ll learn: How storytelling can elevate a garage's brand. Ways to handle negative reviews and turn them into opportunities. The value of consistent digital marketing and social media engagement. How platforms like TikTok are shaping the automotive marketing landscape. Practical tips to boost visibility and connect with customers. If you want to harness the power of PR and digital marketing to take your garage to the next level, this episode is packed with insight and inspiration. Get in touch with us at https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by Ashley Sutcliffe and Giulio Leone, the innovative co-founders of Part Sync . This dynamic digital marketplace is revolutionising the way trade buyers and suppliers connect, providing a smarter, more efficient means of sourcing automotive parts. During their conversation, Ashley and Giulio share the story behind Part Sync, including the challenges and triumphs of launching a digital parts marketplace. They discuss how the platform streamlines the parts ordering process while improving transparency and competition among suppliers, ultimately benefiting garages and service managers alike. Listeners will also hear real success stories and practical tips for maximising efficiency in their own operations. Guests: Ashley Sutcliffe: Co-Founder, Part Sync Giulio Leone: Co-Founder, Part Sync What you’ll learn: The inception of Part Sync and the key problems it aims to solve for garages and suppliers How the platform simplifies the parts ordering process, allowing buyers to receive quotes quickly and efficiently The importance of transparency in pricing and supplier vetting to help ensure quality parts Insights into the evolving landscape of the automotive parts industry and the impact of digitalisation Practical tips for garages and service managers to enhance their parts sourcing strategies If you're curious about the future of parts procurement and how technology is reshaping the automotive industry, make sure you give it a listen. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben sit down with Leanne and Brett from Big Spuds, a dynamic couple making waves in the aftermarket merchandise space. Based in Telford, they are the creative minds behind the team's Garage Talk hoodies and stickers that have become a staple at industry events! During their lively discussion, Leanne and Brett share their unique journey of running a business together as a married couple. They delve into the challenges and triumphs of merging personal and professional lives, revealing how they navigate conflicts, establish ground rules, and maintain a sense of humour amidst the chaos of entrepreneurship. The conversation offers invaluable insights into the dynamics of couple run businesses, highlighting the importance of communication and collaboration. Guests: Brett Earp: Co-Founder, Big Spuds Leanne Earp: Co-Founder, Big Spuds What you’ll learn: The significance of setting boundaries and ground rules when working with a spouse. How to effectively manage conflicts that arise from differing work styles and personalities. The importance of quality in merchandise and how Big Spuds addresses market demands. Insights into the unique challenges faced by couples in the automotive aftermarket industry. The power of humour and shared experiences in strengthening both personal and professional relationships. If you’re intrigued by the complexities of running a business with your partner and the shared experiences that come with it, this episode is a must listen! Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben are joined by Scott Greensmith from ClickMechanic, as they explore the transformative power of technology in the automotive repair industry. This insightful discussion delves into how ClickMechanic is reshaping the way consumers connect with mechanics; promoting transparency, trust, and convenience in vehicle maintenance. Scott shares the founding vision behind ClickMechanic, highlighting its evolution over the past decade and the importance of providing fixed price quotes to customers. He discusses the challenges faced by mechanics and how the platform helps them thrive in a competitive market without compromising quality. With nearly a thousand mechanics applying to join the platform each month, Scott reveals the rigorous vetting process that ensures only the most qualified professionals are available to consumers. Guest: Scott Greensmith: New Product Development & Partnerships Manager, Click Mechanic What you’ll learn: The significance of transparency and trust in the automotive repair industry and how ClickMechanic is addressing these issues. Insights into the changing landscape of vehicle maintenance, including the rise of electric vehicles and the need for specialised training. The benefits of fixed price quotes and how they empower consumers to make informed decisions about their vehicle repairs. How ClickMechanic supports mechanics in managing their workflow and enhancing their business opportunities. The impact of the cost of living crisis on consumer behaviour and how ClickMechanic is adapting to meet these challenges. If you're interested in the future of automotive repair and how technology is bridging the gap between consumers and mechanics, this episode is an essential listen. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , we welcome Tom Vallé and Joe O'Neill from BM Catalysts to discuss the intricacies of marketing for an aftermarket manufacturer. This engaging conversation dives deep into the various strategies and creative approaches that can make or break a marketing campaign in the automotive sector. Throughout the episode, Tom and Joe share their experiences with innovative marketing tactics, including their memorable "Spin the Wheel" campaign at Automechanika, which proved that sometimes the simplest ideas yield the best results. They explore the balance between traditional marketing methods and the need for a more personable approach, particularly through social media platforms like TikTok and Instagram. Guests: Thomas Vallé: Senior Marketing Manager, BM Catalysts Joseph O'Neill: Marketing Executive, BM Catalysts What you’ll learn: The importance of adaptability in marketing strategies and how to respond to an ever-changing landscape. Insights into the relationship between marketing and sales, and how effective marketing can drive business growth. How to leverage creativity and personal engagement to connect with audiences in the automotive aftermarket. The role of data analytics in shaping marketing decisions and understanding consumer behaviour. Future trends in marketing, including the impact of AI and augmented reality on the automotive industry. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline If you're interested in the dynamic world of automotive marketing and the innovative minds behind it, this episode is a must listen.

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts, Vicky and Ben are joined by Chris Wileman of Castle Garage (Ashby) Ltd , as they delve into his remarkable journey within the automotive industry. Chris shares insights from his award-winning garage, which recently clinched the prestigious Garage of the Year title at the Blend event. Throughout the conversation, Chris discusses the evolution of his business, the importance of adapting to new technologies, especially with the rise of electric vehicles (EVs), and the challenges faced by garage owners today. He emphasises the value of mentorship and community support, highlighting how collaboration within the industry can lead to mutual growth and success. Guest: Chris Wileman (Owner of Castle Garage (Ashby) Ltd) "A business starts to die the day it starts turning away old customers or stops taking on new ones." What you’ll learn: The significance of building a strong team and how Castle Garage achieved recognition through collective effort. Insights into the challenges and opportunities presented by the rapid shift towards EVs and the importance of being an early mover in this market. Advice on nurturing the next generation of automotive technicians and the need for investment in training and apprenticeships. The impact of rising operational costs on the automotive industry and strategies for navigating these challenges. Chris’s perspective on the future of the garage sector and the importance of community engagement in driving industry standards forward. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline If you’re interested in the evolving landscape of the automotive industry and the insights from a successful garage owner, this episode is a must listen!

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben reflect on an incredible year in the automotive aftermarket industry as they conduct their end of year review for 2025. Join them as they reminisce about the highs and lows of the past twelve months, sharing memorable experiences and trends that have shaped their journey. From the excitement of their milestone of 51,000 YouTube subscribers to engaging with industry leaders at events like Automechanika, Vicky and Ben provide an insightful look into the evolution of Garage Talk. What you’ll learn: The significance of key events, including their standout moments at Silverstone and Car Fest, and how these experiences have impacted their growth. The importance of building relationships within the industry and how positive engagement has fostered a supportive community. Insights on the challenges of recruitment and the ongoing conversations around diversity in the automotive sector. Reflections on the necessity of adapting to new technologies, particularly the rise of electric vehicles and how garages can better serve their customers. The value of honest feedback and the role it plays in improving the industry as a whole. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline If you're looking for an engaging recap of the year in the automotive industry, filled with personal anecdotes and valuable insights, this episode is not to be missed!

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Ben sits down with key members of the IAAF board and council the evening before their annual conference. The discussion revolves around the theme of "Future Shock," exploring the current landscape of the aftermarket industry and the challenges it faces. With insights from Mark Field, Neil Pattemore, Kevin Kelly, Tina Drayson, Sue Mckay, and Lawrence Bleasdale, the conversation balances light-hearted camaraderie with serious considerations about the industry's future. Guests: Mark Field (IAAF Chief Executive), discussing the federation's initiatives and engagement with members. Kevin Kelly (IAAF President), reflecting on the challenges and strategies for independent garages. Neil Pattemore, sharing insights on the industry's evolution and the importance of legislative support. Tina Drayson, emphasising the significance of the Garage Council and the voice it gives to garages. Sue Mckay, focusing on the importance of diversity and recruitment in the aftermarket. Lawrence Bleasdale, discussing the federation's reach and influence within the industry. What you’ll learn: The vital role of the IAAF in supporting independent garages and fostering collaboration within the aftermarket. How the industry is evolving in response to technological advancements and legislative challenges. The importance of creating a welcoming environment for new talent, particularly women, in the automotive sector. Strategies for garages to improve recruitment, retention, and overall business strategies in a competitive landscape. The significance of data access and how it impacts the future of independent workshops. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline If you're interested in the future of the automotive aftermarket or looking to understand the dynamics of the industry, this episode is packed with valuable insights and engaging discussions from industry leaders.

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts, we speak to Mark Madgwick from Apex Networks , a comprehensive business platform designed for recovery operators. They discuss the intricacies of the recovery industry, highlighting the vital role recovery operators play in ensuring road safety and the often-overlooked dangers they face on the job. The conversation dives into the connection between garages and recovery services, the importance of efficiency in their operations, and how technology, including AI, is shaping the future of the industry. Guest: - Mark Madgwick ( Apex Networks ), sharing insights on the recovery industry, the importance of collaboration with garages, and how Apex's RMS system enhances operational efficiency. What you’ll learn: - The critical link between recovery operators and garages, and why their collaboration is essential for service efficiency. - How Apex Networks' RMS system streamlines recovery management, improving safety and communication. - The potential of subscription services in the automotive sector to facilitate easier access to vehicle maintenance and repairs. - The emerging role of AI in optimising recovery operations and enhancing service delivery. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline Find out more about Apex here If you’re interested in the recovery industry or the future of automotive services, this episode is filled with insightful discussions and valuable perspectives on the challenges and innovations shaping the field.

In this episode of Garage Talk Unwrapped – The Podcast, sponsored by BM Catalysts , Vicky and Ben visit the BM Catalysts headquarters in Mansfield to chat with Mark Blinston, the Commercial Director and friend of Garage Talk. They explore the fascinating journey of BM Catalysts, from its humble beginnings as a tyre fitting centre in 1966 to becoming Europe's leading manufacturer of aftermarket hot end emissions products. Mark shares insights on the challenges the company has faced, the impact of electric vehicles on the industry, and how they are leveraging AI for future growth. Guest: Mark Blinston (BM Catalysts), discussing the evolution of BM Catalysts, the importance of adapting to market changes, and the company's commitment to quality and innovation. "It's a never-ending jigsaw, and that's just how my brain works." What you’ll learn: The history of BM Catalysts and how it transitioned from a tyre fitting service to a leading emissions products manufacturer. Key challenges faced by the company, including legislative changes and the impact of electric vehicles. The significance of investing in people and technology to drive business growth and maintain quality standards. Future trends in the emissions sector and how BM Catalysts plans to navigate the evolving landscape. Get in touch with us at hello@garagetalkonline.co.uk Don’t forget to check out our YouTube channel: https://www.youtube.com/@garagetalkonline If you're interested in the automotive industry or keen on learning about emissions technology, this episode is packed with valuable insights and inspiring stories from a leader in the field.