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Published by Pennsylvania Municipal Authorities Association (PMAA)
Authorities on Air is the official podcast of the Pennsylvania Municipal Authorities Association (PMAA), featuring real conversations with the people behind public service. From drinking water and wastewater to solid waste, recycling and beyond, we explore how municipal authorities—and the professionals who support them—deliver essential services and strengthen communities across Pennsylvania.
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What makes a community strong? It's the people, businesses, and organizations that invest in its future, support their neighbors, and take pride in the place they call home. In Part 2 of our special Authorities on Air series, we continue our conversation with Jennifer Yuengling, Vice President of Operations at D.G. Yuengling & Son , and Pat Caulfield, CEO of the Schuylkill County Municipal Authority (SCMA) , exploring the important roles both organizations play in the communities they serve. From supporting local programs and creating opportunities for future generations to investing in infrastructure that helps communities grow, this conversation highlights the shared commitment to Schuylkill County that connects these two organizations. Along the way, we discuss: How Yuengling and SCMA give back to their communities through local programs, education, and community involvement. The history of Yuengling's brewery tours and how they have become a popular attraction for visitors from around the world. How investments in water and wastewater infrastructure have helped bring new businesses, jobs, and economic development to Schuylkill County. What's ahead for SCMA as it continues to improve infrastructure and expand services. Yuengling's approach to growth, the next generation of family leadership, and the brewery's upcoming 200th anniversary. Through personal stories, a little humor, and a shared pride in their hometown, Jennifer and Pat remind us that successful communities are built on strong relationships and a commitment to the future. Join us as we wrap up this special two-part conversation about the people and partnerships that help keep Schuylkill County moving forward. D. G. Yuengling - America's Oldest Brewery Schuylkill County Municipal Authority PMAA Website LinkedIn
What does it take to make America's oldest brewery successful? Great beer, generations of family tradition, and a dependable supply of quality water that has helped keep the beer flowing for nearly 200 years! In the first of a special two-part series of Authorities on Air , we visit D.G. Yuengling & Son in Pottsville, Pennsylvania, for a conversation with Jennifer Yuengling, Vice President of Operations at Yuengling , and Pat Caulfield, CEO of the Schuylkill County Municipal Authority (SCMA) . Together, we explore the history of two organizations whose roots in Schuylkill County stretch back nearly 200 years and the partnership that continues to support one of Pennsylvania's most recognizable businesses. Along the way, we discuss: The history of Yuengling, from its beginnings in 1829 to becoming America's oldest brewery. How SCMA has grown and evolved to serve communities throughout Schuylkill County. Why water quality and consistency are so important to brewing beer. How reliable water service helped Yuengling expand its operations while maintaining its roots in Pottsville. The relationships, communication, and occasional challenges that come with keeping the water flowing. From historic brewery caves to stories of water main breaks and a misplaced water bill, this episode offers a fun and fascinating look at the people, history, and partnerships behind the beer. And be sure to join us for Part 2 as the conversation continues! D. G. Yuengling - America's Oldest Brewery Schuylkill County Municipal Authority PMAA Website LinkedIn
What does it take to keep water and wastewater systems running safely and reliably every day? A lot of the work happens out of sight, and behind it is often a close working relationship between a municipal authority and its engineer. In this episode of Authorities on Air , Craig and Lindsay visit Brodhead Creek Regional Authority in the Poconos to talk with Mike McCarey of Carroll Engineering Corporation and Dave Horton of Brodhead Creek Regional Authority about what makes the engineer-authority relationship work. Together, they talk about: What an authority engineer does and how that role supports day-to-day operations Why communication, trust and early collaboration are so important How operators and other authority staff help shape better projects How authorities evaluate aging infrastructure and decide what needs attention first The replacement of a 122-year-old water main and the benefits it will bring to the surrounding system How planning, maintenance and infrastructure improvements support reliable service, fire protection and public safety From GIS and condition assessments to construction projects beneath busy streets, Mike and Dave give listeners a behind-the-scenes look at the planning and teamwork that help keep essential water and wastewater services working every day. PMAA Website LinkedIn Brodhead Creek Regional Authority Carroll Engineering Corporation
Step inside the Welcome Reception at PMAA’s 83rd Annual Conference in Bethlehem for a special episode of Authorities on Air recorded live from Wind Creek. With the microphones open and the reception happening all around us, conference attendees stop by to share what keeps them coming back year after year, including: The value of networking with authority professionals and industry partners Learning from others who face similar challenges Building lasting professional relationships and friendships Mentoring and supporting the next generation of authority professionals Reconnecting with friends and colleagues from across Pennsylvania Sharing ideas, experiences, and solutions It’s an unscripted look at the people and conversations that make the PMAA Annual Conference about much more than educational sessions. It’s about sharing experiences, solving common challenges, making connections, and being part of a community. This episode was recorded live at PMAA’s 2025 Annual Conference in Bethlehem. PMAA Website LinkedIn
Recorded live just before the Awards Banquet at PMAA’s 83rd Annual Conference in Bethlehem, Pennsylvania, this special episode of Authorities on Air captures the energy, friendships and excitement of one of the conference’s most memorable evenings. Melissa Radovanic and Lindsay Hughes roll out their own version of the red carpet and invite attendees to step up to the microphones for an unscripted conversation about PMAA, the Annual Conference and the people who make both so special. Along the way, they talk about: The friendships and professional relationships built through PMAA Why members continue returning to the Annual Conference year after year The value of networking, learning and sharing ideas with other authority professionals and partners The important work authorities perform every day for their communities The role of communication and public engagement in helping people understand that work Leadership transitions and encouraging the next generation to become involved A historic PMAA moment as the presidency prepares to pass from one woman to another for the first time And, of course, plenty of orange ties, laughs and red-carpet commentary It’s a fun, candid look at the people behind Pennsylvania’s municipal authorities and a reminder that while the Annual Conference is about education and professional growth, it’s also about the relationships and shared experiences that bring the PMAA community together. This episode was recorded live at PMAA’s 2025 Annual Conference in Bethlehem. PMAA Website LinkedIn
Municipal authorities make important decisions every day, and having the right professionals at the table can make all the difference. In this episode of Authorities on Air , Sharon Purnell, Manager of Hamilton Township Municipal Authority , and Melissa Kelso of Kelso Law , share how a strong relationship between an authority and its solicitor helps support good decision-making, manage risk, and keep projects moving forward. They discuss: The importance of involving legal counsel early Building trust and communication Working through challenging issues Supporting board decisions Why an authority solicitor should be viewed as a partner rather than a roadblock It’s a practical look at how collaboration between authority staff, boards, solicitors, and other professionals helps authorities better serve their communities. PMAA Website LinkedIn Hamilton Township Municipal Authority Kelso Law
When most people think about water service, they may think about turning on the tap, paying a bill, or calling when something goes wrong. But behind every bill, every service question, and every customer interaction is a team of people working to keep essential services moving. In this episode of Authorities on Air , Julie Mechling, Director of Customer Service at Pittsburgh Water , talks about what customer service really looks like at one of Pennsylvania’s largest municipal water authorities. Julie shares how Pittsburgh Water supports more than 100,000 accounts, manages customer questions, helps customers understand their bills, and uses technology to improve communication and service. She also explains how tools like advanced meter reading, customer portals, leak alerts, outage notifications, and AI help staff respond more efficiently while keeping the human connection at the center of customer service. Julie also walks through some of the most important customer-focused work happening at Pittsburgh Water, including: Billing and meter reading Emergency dispatch Customer assistance programs Lead service line replacement efforts Leak repair and conservation programs The role of trained customer service staff in helping residents every day This conversation is a reminder that water service is about much more than infrastructure. It is also about people, communication, compassion, and trust. As Julie says in the episode, the water that comes out of your tap and the wastewater and stormwater systems you rely on are dependable because real people show up every day to protect and maintain them. PMAA Website LinkedIn Pittsburgh Water Website
When you turn on the tap, you expect clean, reliable water. Behind the scenes, today’s municipal authorities are using more than pipes and pumps to keep systems running efficiently and proactively. In this episode of Authorities on Air , we explore what smart water technology means for communities across Pennsylvania. Guest Melissa Rohland of Herbert, Rowland & Grubic, Inc. (HRG) explains how tools like smart meters, SCADA systems, and digital twins help authorities: • Monitor systems in near real time • Identify leaks before they become costly emergencies • Plan capital improvements using better data • Improve long-term reliability and performance We also discuss how data, cloud platforms, and artificial intelligence are giving authority professionals stronger tools to protect public health, strengthen infrastructure, and serve their communities more effectively. If you want a clear look at how innovation is shaping the future of water systems, this episode delivers practical insight without the technical jargon. PMAA Website LinkedIn HRG Website
When it rains, most people do not think about where that water goes or what it carries with it. In this episode of Authorities on Air , we explore how green stormwater infrastructure helps communities manage rainwater in smarter, more sustainable ways. Craig Fahnestock and PMAA President Melissa Radovanic are joined by Claire Maulhardt, Stormwater Utility Director at Capital Region Water and President of the Green Infrastructure Leadership Exchange. Claire shares the story behind City Beautiful H2O, a long-term effort in Harrisburg, PA that combines clean water goals with neighborhood improvements, strong partnerships, and meaningful community engagement. In this episode, you will hear about: What stormwater is and why it matters to water quality and local waterways How green infrastructure captures rain where it falls instead of sending it into pipes The role communication and trust play in building community support Partnerships that turn vacant lots, parks, and streets into functional green spaces Why community ownership is essential to long-term success This episode highlights how municipal authorities, working alongside residents and partners, can protect water resources while creating healthier, more vibrant communities. PMAA Website LinkedIn Capital Region Water Website
When a water main breaks, most people only notice when service is disrupted. What they don’t see is the rapid, coordinated response working behind the scenes to protect public health and restore service. In this episode of Authorities on Air , we’re joined by Jeremy Horvath , Executive Director, PMAA Region 6 Director and Jeremy Stultz , Systems Supervisor, PMAA Assistant Region 6 Director from Highland Sewer & Water Authority. They share a practical, real-world look at how municipal authorities prepare for and respond to emergencies, especially water main breaks, across a large and complex service area. In this episode, you’ll learn: What constitutes an emergency for a water authority How water main breaks are detected and prioritized What happens from the first call to system restoration How crews work safely in extreme and unpredictable conditions How authorities communicate with customers during disruptions This conversation highlights the planning, teamwork, and commitment it takes to keep water flowing, often under challenging conditions and at all hours. PMAA Website LinkedIn Highland Sewer & Water Authority Website Highland Sewer & Water Authority - Facebook
Every drop of water has value, and every gallon lost has a cost. In this episode of Authorities on Air , we are joined by the team from Lower Saucon Authority to talk about how they successfully manage lost and non-revenue water, and why it matters to the customers they serve. Recorded live at the PMAA Annual Conference in Bethlehem, Pennsylvania, this conversation features Bill Ross, Administrator , Stacey Fetzer, A ssistant Administrator , and Bill Reccek, Operations Supervisor . Together, they explain what “non-revenue water” really means, why water loss is a challenge for every utility, and how a small, highly focused team keeps their system performing at an exceptional level. You'll hear how proactive pipe replacement, daily system monitoring, smart meters, and leak detection technology work together to reduce water loss, control costs, and protect infrastructure. The episode also highlights the importance of educating customers, communicating transparently, and staying vigilant even when performance is strong. This is a clear, practical look at how thoughtful system care and teamwork help protect public water systems and deliver real value to the community. PMAA Website LinkedIn Lower Saucon Authority Website Lower Saucon Authority - Facebook
Safe Water, Healthy Communities – Why Regulations Matter Featuring Liesel Gross, Chief Executive Officer, Lehigh County Authority Recorded during the PMAA Annual Conference in Bethlehem, Pennsylvania Clean, safe drinking water is something most people take for granted. But behind every glass is a complex system of testing, treatment, science, and regulatory oversight that protects public health every single day. In this episode, Liesel Gross, CEO of Lehigh County Authority , talks about why water regulations matter and what it really takes to deliver safe water to more than 270,000 people. Recorded during the PMAA Annual Conference in Bethlehem, PA , this conversation sheds light on the laws that shaped modern water safety, including the Safe Drinking Water Act and Clean Water Act , and explains how authorities put these regulations into practice through constant testing, certified laboratory work, operator training, and systemwide compliance. Liesel also walks through some important regulatory issues today, including: Why thousands of water samples are taken throughout the year. The difference between EPA and DEP, and how each agency shapes drinking water standards. How science and health research drive regulatory limits. What PFAS are and how authorities are working to keep them out of drinking water. Lead and copper rules and what they mean for older communities. Why public communication and customer cooperation are essential for meeting regulatory requirements. This episode breaks down how water regulations are developed, why they matter, and how communicating clearly with the community helps keep people informed and protected. PMAA Website LinkedIn Lehigh County Authority Website
What really happens to your garbage after you toss it in the bin? In this episode, we go beyond the curbside to explore the journey of trash and recycling with Amy Schirf (Education Coordinator, Centre County Recycling & Refuse Authority) . From processing waste to sorting recyclables by hand, Amy reveals what most people never see, and how small actions at home can have a big impact. We talk about the myths, the mess, and the mechanics of modern waste management. You'll hear what materials are accepted in their program, what happens to items that don’t belong, and how education plays a powerful role in changing behavior. If you’ve ever wondered where your trash ends up or how recycling really works, this episode is for you. Hosted by Craig Fahnestock (PMAA Deputy Executive Director-Member Services), Melissa Radovanic (Vice President, PMAA; Assistant Manager, RDM-Johnstown, Greater Johnstown Water Authority) and Lindsay Hughes (Founder and Chief Strategist, Tapped In Public Relations) PMAA Website LinkedIn Centre County Recycling & Refuse Authority Website
Where does your wastewater go after you flush? In this episode of Authorities on Air , we follow the flow with Shannon Drosnock , ( Executive Director, Montgomery Township Municipal Sewer Authority) . Shannon walks us through what happens underground—from household pipes to pump stations to treatment tanks—and explains how science, strategy, and skilled professionals come together to protect public health and the environment. Along the way, we learn how MTMSA is leading the charge in workforce development, community engagement, and innovative wastewater treatment. Whether you’re a curious resident, a municipal professional, or someone who just wants to better understand the infrastructure you rely on every day, this episode delivers an eye-opening look at the people and processes behind wastewater management. No wipes down the pipes! Hosted by Craig Fahnestock (PMAA Deputy Executive Director-Member Services) and Lindsay Hughes (Public Relations Manager, North Penn Water Authority). PMAA Website LinkedIn MTMSA Website
What does it take to deliver clean, safe drinking water to an entire region—every single day? In this episode of Authorities on Air, host Craig Fahnestock visits Craig Palmer, CEO of Erie Water Works , for an inside look at one of the country’s oldest and most innovative public utilities. Erie Water Works has been serving the community for over 150 years, a legacy built on engineering excellence and public service. From intake pipes a mile out in Lake Erie to a cutting-edge filtration system, you’ll hear how this team ensures high-quality water reaches over 220,000 people and why their work matters more than ever. Recorded from Erie Water Works' Bayfront headquarters, this conversation touches on infrastructure, climate resilience, public health, community outreach, and one very important message: Tap is terrific! PMAA Website LinkedIn Erie Water Works Website
In this episode of Authorities on Air , Lindsay Hughes (Public Relations Manager, North Penn Water Authority) talks about what it takes to communicate effectively with your community and why public engagement matters more than ever. Lindsay shares real-world examples of how clear, consistent communication builds trust and discusses practical ways municipal authorities can engage the public without a big budget or a large staff. The conversation also touches on the power of internal communications and how tools like ChatGPT are helping small teams do more with less. PMAA Website LinkedIn North Penn Water Authority Website
Welcome to the debut episode of Authorities on Air , the official podcast of the Pennsylvania Municipal Authorities Association (PMAA). This podcast is dedicated to telling the stories of the people behind public service—those who keep your drinking water clean, your environment protected, and your community thriving. In this kickoff episode, host Craig Fahnestock (PMAA Deputy Executive Director-Member Services) is joined by Melissa Radovanic (Vice President, PMAA; Assistant Manager, RDM-Johnstown, Greater Johnstown Water Authority) and Lindsay Hughes (Public Relations Manager, North Penn Water Authority) . Together, they speak with Doug Bilheimer, Executive Director of PMAA , about the mission of municipal authorities and the power of member collaboration. Whether you work for a municipal authority, serve on a board, or simply want to understand more about municipal authorities, this episode is for you. You'll gain insight into the essential services most people take for granted, learn about what municipal authorities do—and why they matter, the role of collaboration, mentorship, and public education and a preview of upcoming episodes featuring real stories from the field. It’s not just an introduction to PMAA—it’s a look at the heart of public service in Pennsylvania. PMAA Website LinkedIn
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Apple Podcasts rankings via the Mato Topic Intelligence Platform.
Observed November 3, 2026. Cached outside the daily freshness window; the positions keep the date they were taken on.
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