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Published by Kayla Malss
Glen James, Kayla Malss and Adrian Smith talk business from the trenches. This is for you if you're in business or want to be in business.
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Alisha had some questions for Kayla & Glen about starting about a physiotherapy business. They chat about: ππΌ designing logos & websites ππ½ optimising your website for SEO ππΎ navigating non-competes ππΏ online best practice ππ» and what's most important when you're starting a business Connect with Kayla: Instagram: https://www.instagram.com/bykaylamalss/ Website: https://www.alliesmanagement.com.au/ Watch this is business on Youtube: https://www.youtube.com/@thisisbusiness_m3 We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Glen and Kayla share what theyβre cutting and where theyβre doubling down in their businesses this year. They chat about: ππΌ not working without contracts or deposits ππ½ dialling up the effort into the right things ππΎ confidence, self-belief & backing yourself ππΏ getting strategic ππ» reviewing mates rates & protecting your value π cutting distractions & things that don't add value Connect with Kayla: Instagram: https://www.instagram.com/bykaylamalss/ Website: https://www.alliesmanagement.com.au/ Watch this is business on Youtube: https://www.youtube.com/@thisisbusiness_m3 We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Most business owners start out chasing some kind of freedom, yet often it's growth that ends up trapping them. In today's episode Glen sits down with Brad Giles leadership coach and author of Bigger isn't Better, Better is Better to chat about how his new book helps owners who want to build better businesses and live life on their own terms. They chat about: ππΏ why more growth = less freedom ππ» having the right strategy and plan π defining your version of success ππΌ hiring the right people for your team ππ½ seeing money as a resource, not the goal ππΎ designing a life you actually want Check out Brad's book, Bigger isn't Better, Better is Better: https://amzn.to/4pbPIMx Watch this is business on Youtube: https://www.youtube.com/@thisisbusiness_m3 We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Buying or selling a small business? Adrian chats with Kieran James from businesssales.com.au about how to prepare your business for sale, what buyers look for and the biggest mistakes owners make. ππΎ the real stats behind business exits vs actual business failures ππΏ the main reasons people sell businesses ππ» what do you do when you want to sell π 2 big mistakes people make when selling a business ππΌ how to prepare your business for sale years in advance ππ½ why a brand refresh before selling might not be a good idea ππΏ where the real value is for buyers ππ» example of a tradie acquiring an existing customer base π what is vendor finance? ππΌ understanding what youβre looking for as a buyer ππ½ Kieran's parting advice to business owners We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Last month Glen was on a panel at SXSW Sydney with podcast pros Rosie Waterland (Just The Gist) and Rachel Corbett (Nova's Head of Podcasts) sharing their top tips for creating and growing a successful podcast. The session was facilitated by Dom Knight, host of The Chaser Report. We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
In this final episode, Kayla and Jay talk about resilience - what it really means for business owners and how to strengthen that muscle so you can bounce back faster when things go wrong. ππ½ whatβs behind the βresilience crisisβ π how discomfort and doing hard things build a stronger brain ππΎ the power of journaling and reflection for self-efficacy ππ» why people-pleasing can hold back your teamβs growth ππΏ practical tools to track and build resilience (HRV, exercise & more) More about Jay & EQ Minds: Instagram: @eqminds LinkedIn: https://www.linkedin.com/in/jaypottenger Website: www.eqminds.com We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
In part two of this mini-series, Kayla and Jay go deeper into stress. They chat about how it really works in your brain, the role of technology in ramping it up plus what to do when youβre mid-meltdown. ππ½ what happens in your brain when youβre stressed π why your phone is keeping you in a constant stress loop ππΎ how to reframe stress as a sign of growth ππ» practical tools to reset your nervous system (like the 4-5 breathing method) ππΏ spotting burnout before it hits and rebuilding your energy Kirtan Kriya meditation resources: https://alzheimersprevention.org/research/kirtan-kriya-yoga-exercise/ https://insighttimer.com/salimahkassim-lakha/guided-meditations/kirtan-kriya-the-divine-song Breathing resource for stress: https://www.eqminds.com/blog/how-to-reduce-stress-one-breath-at-a-time More about Jay & EQ Minds: Instagram: @eqminds LinkedIn: https://www.linkedin.com/in/jaypottenger Website: www.eqminds.com We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
As a business owner, youβre juggling a million hats and itβs easy to end up in constant fight-or-flight mode. In this first episode with mental health and neuroscience speaker Jay Pottenger from EQ Minds, Kayla and Jay unpack what happens to your brain under pressure and how to take back control of your focus. ππ½ Jay's background π how multitasking reshapes your brain and increases stress ππΎ practical ways to limit distractions and focus on one thing at a time ππ» why time blocking and breaks actually make you more productive ππΏ simple ways to plan your day to work with your energy, not against it More about Jay & EQ Minds: Instagram: @eqminds LinkedIn: https://www.linkedin.com/in/jaypottenger Website: www.eqminds.com We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
AI is changing how every business operates but not every team is ready to change with it. Futurist and author Michael McQueen joins Adrian Smith to unpack why people resist new technology even when it makes sense, how leaders can manage the human side of innovation, and what it takes to build trust and adaptability in a fast-moving world. ππΎ the psychology of stubbornness & why Michael wrote Mindstuck ππΏ the safety & security risks of businesses not using AI well ππ» collapse of trust in teams & βjob huggingβ π benefits & hidden risks of AI ππΌ why are we resistant to implementing changes? ππ½ why fear of change is actually a fear of loss ππΎ bringing your team on the journey when adapting to AI ππΏ AI tools being used by medical practitioners and WHS teams Check out Michael's book, Mindstuck: https://amzn.to/43M6N77 We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Nick Sinclair built TOA Global into the worldβs largest offshoring partner for accountants, but the real story is what happened when the growth, ego and grind caught up with him. In this raw conversation, Nick opens up about burnout, losing himself in the βinfinite gameβ of business, stepping back from his own company, and transforming his health, leadership and life. ππΎ Nickβs backstory and weight loss journey ππ» the shock moment his CEO resigned and facing the scrutiny of an advisory board ππΏ realising his ego and micro-managing was causing a bottleneck π stepping back, empowering leaders and the business outperforming without him ππ½ how offshoring started and why global talent changed everything ππΌ AI, data and the future of people, process and capacity in accounting ππΎ Nick's βglobally localβ philosophy and passion for helping accountants & small businesses ππΏ Nick's hiring philosophy around talent density, roles vs tasks, and people strategy ππ½ Nickβs final message to founders: do the work, ignore the noise We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Former 7-Eleven and Blockbuster CEO Jim Keyes joins Glen live from SXSW to share stories from leading two of the worldβs most recognisable companies, the lessons that came from collapse, and his βthree Cβsβ for success - change, confidence and clarity. ππΎ what retirement means to Jim & why he thinks itβs outdated ππΏ the idea of education is freedom and learning as compounding interest ππ» leaving 7-Eleven, identity crisis & going to art school in Florence π why he took on the CEO role at Blockbuster ππΌ myths about Blockbuster vs Netflix and what really caused the collapse ππ½ Buffettβs advice that helped Jim re-frame failure as part of the game ππΎ the meta skills (three Cβs) that have fuelled Jim's success ππΏ how fear limits potential and how to re-train your brain to embrace risk ππ» Jim shares his thoughts on writing Education Is Freedom Sorry for the sound quality after 36 minutes, the audio interface crashed :( Grab Jimβs book, Education Is Freedom: https://amzn.to/3JkwTaf Connect with Jim on Instagram: https://www.instagram.com/jkeyesauthor/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
If you donβt have clients, you donβt have a business. In this episode, Glen and Kayla break down practical, no-fluff ways to land your first 10 clients without spending a cent on ads. ππ» get clear on your offer and ideal client π use your personal network and referrals ππΌ create simple online content that proves you can help ππ½ have a destination to send people to ππΏ use your car to advertise ππΎ build centres of influence for ongoing leads Connect with Kayla Instagram: https://www.instagram.com/bykaylamalss/ Website: https://www.alliesmanagement.com.au/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
In this episode recorded live from FinCon in Portland, Glen chats with Steph Veal from Flippa, a global marketplace for buying and selling digital businesses. They unpack what makes a business truly saleable, why most founders wait too long to think about exit strategy, and how to build with the end in mind from day one. ππΎ why founders often sell their business ππΏ what makes a business attractive to buyers ππ» how to prepare your financials before an exit π the importance of processes & documented systems ππΌ how deal structures work ππ½ buying vs building: where to start with digital businesses Learn more about Flippa: https://flippa.com/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Feeling like your business is in a slump? In this episode, Kayla Malss and Glen James break down five simple but powerful fixes to get your business breathing again. ππΎ know where your customers come from ππΏ focus on your top 3 revenue pillars ππ» look after your existing customers π be honest about whatβs not working ππΌ check your alignment with your team or business partner We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
In this episode of this is business, Adrian & Kayla unpack the realities of business partnerships versus going solo, speaking about their own partnership experiences and exploring pros & cons for each. They cover: ππΎ how Kayla & Adrian got into business partnership ππΏ pros of having a business partner ππ» cons & navigating conflicts π making partnerships work: values alignment, communication & understanding roles ππΌ balancing working in the biz vs on the biz & exit planning ππ½ when to go solo instead ππΎ finding the right business partner ππΏ tips for working well together We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Are you unknowingly slowing your business down? Glen & Kayla dig into the signs you might be the bottleneck and how to fix it. They unpack: ππΏ what is a bottleneck? ππΌ when control becomes micro-management π signs youβre the bottleneck ππΎ outsourcing with curiosity & trusting your team ππ» reducing clutter and notifications Connect with Kayla: https://www.instagram.com/bykaylamalss/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Kayla puts her own marketing agency under the microscope for an optimisation audit with Adrian Smith from RunGopher! They uncover opportunities to: ππΎ personalise discovery forms so clients feel understood ππΌ rethink proposals and sell on the call for faster conversions π automate sms follow-ups and proposal reminders to lock in next steps ππ» use chatgpt to research prospects and spot red flags before the call ππΏ create AI voice agents to onboard new clients ππΌ use AI to mockup work samples for lead gen or potential clients Connect with Adrian on LinkedIn: https://www.linkedin.com/in/adrian-smith1/ Check out RunGopher: https://rungopher.com/ Connect with Kayla on Instagram: https://www.instagram.com/bykaylamalss/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Using AI in your business doesnβt have to be overwhelming. In this episode, Kayla and Adrian share some practical tips for small business owners wanting to make AI work for them. They discuss: ππΏ how to start using AI in your business ππ» practical AI tools for saving time π hiring staff vs using AI support & scaling smarter ππ½ practical examples of how to use AI for debt collection and lead generation Check out RunGopher: https://rungopher.com/ Connect with Adrian on LinkedIn: https://www.linkedin.com/in/adrian-smith1/ Connect with Kayla on Instagram: https://www.instagram.com/bykaylamalss/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
A lot of businesses start as side hustles, but when do you know itβs time to go all in? In this episode Glen and Kayla unpack the signs, risks, and strategies for taking your side hustle full time. They touch on: π when your side hustle income matches or beats your salary ππΎ too much work coming in to manage both ππ» spotting opportunities worth the risk ππΌ managing risk with savings, buffers, or part-time work ππΏ knowing your industry and lining up customers ππ½ the bold βjust jump inβ approach (with caution!) π The Dip by Seth Godin: https://amzn.to/4lYauwF Learn more about Kayla's business, Allies Management: https://link-kit.com/kayla-malss/ We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
Megan from Adelaide wants to start a skincare business, but where does she begin? In this episode, Glen and Adrian unpack the steps for turning an idea into a business with the help of AI. They cover: ππΎ do you really need a business plan? ππΏ when GST kicks in and how ABNs work ππ» protecting your brand (without wasting money) π low-cost ways to test your idea at markets ππ½ insurance, liability and legal essentials ππΎ how to calculate costs and profit margins ππΏ when to quit vs when to push through Watch this on Youtube: https://youtu.be/OzUbM6PM-n8 We hate email spam so we donβt create it! Sign up to our newsletter to get only the valuable money, careers and property info you need. To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here . Hosted on Acast. See acast.com/privacy for more information.
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Observed September 19, 2026.
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