Welcome to The Regulation Podcast – helping you to understand what regulation is all about, what it’s for and why it matters to you, to businesses, to organisations and to everyone. Listen to this new podcast show from the Institute of Regulation, packed full of insightful interviews with regulation leaders and experts and some energetic discussions on many aspects of regulatory theory and practice.
This podcast introduces the concept of regulatory stewardship, widely used in New Zealand and Australia but less familiar in Europe. The Institute of Regulation Chair, Marcial Boo, speaks with Keith Manch and Adam Slater about what stewardship means in practice and how it supports effective, proportionate and fair regulatory systems. The discussion highlights practical lessons for regulators in the UK, Ireland and beyond, including mapping the wider regulatory system, strengthening networks, improving collaboration between policy and delivery teams, building feedback mechanisms, and training staff to understand not only how regulation works but why it matters. The podcast's central message is that regulation should be viewed as a living system that requires continuous care, learning and adaptation. Strong stewardship depends on collaboration, evidence, public trust and a sustained focus on outcomes.
Episode 40: Baroness Dianne Hayter - Inside the House of Lords Report on Regulation and Economic Growth
The 40th episode of the Regulation Podcast marks an important milestone for the Institute of Regulation. This month, Marcial Boo speaks with Baroness Dianne Hayter about the recently published House of Lords Industry and Regulators Committee report she oversaw on how regulation affects UK economic growth. This episode continues our commitment to bringing timely discussions with front‑line decision‑makers, leading professionals, and sector experts. Drawing on her strong consumer‑focused background, Baroness Hayter explores how regulation can both enable and constrain growth. Effective regulation, she notes, builds trust, stability, and market confidence, while slow or outdated processes risk holding back innovation and investment. Her report argues that the government plays a crucial role in shaping outcomes by setting clear priorities, updating outdated laws, and providing political backing so regulators can take proportionate risks without fear of criticism when issues arise. The conversation also highlights the need for regulators to improve performance by working more collaboratively, speeding up decision-making, using technology more effectively, and simplifying processes for businesses. Hayter criticises narrow policy measures like administrative cost reduction targets for focusing on paperwork rather than real compliance burdens. She stresses that regulators must remain independent but more consistently focused on end users—consumers, patients, and citizens—rather than just the industries they oversee. Overall, UK regulation is seen as strong and respected, but in need of better coordination, clearer direction, and a sharper focus on public benefit to remain effective.
Episode 39: Spotlight on the Institute of Regulation’s 2026 Award Winners
In this month’s podcast, IoR chair Marcial Boo speaks with the three winners of this year’s regulation awards: Eilidh Byer — North Sea Transition Authority , Rising Star Award (individual) for creating data‑standardisation tools and dashboards for offshore oil and gas regulation. Nicola Edwards — Intelligence Team, Office for Environmental Protection , Innovation Award (team) for developing an intelligence‑management system and horizon‑scanning process to strengthen evidence‑based decision‑making. Tim Byrom — Gambling Harms Team, Care Quality Commission , Collaboration Award (team) for working with charities and the Gambling Commission to reduce gambling harms and pilot a new inspection framework. The winners agreed that effective regulation depends on strong data, collaboration, and adaptability. Despite challenges such as limited resources and complex systems, regulators can improve outcomes by working together, using evidence well, and continually learning. They encouraged others to draw on internal expertise, collaborate across teams, and engage widely. Small ideas can grow quickly when tested and refined.
Episode 38: The state of UK regulation and its future
In this month’s Regulation Podcast, Institute Chair Marcial Boo speaks with John Fingleton - Chair, Fingleton , and Chris Carr - Policy and Regulation Specialist, about the state of UK regulation and how it needs to evolve. They argue that while UK regulation is often well‑designed, the system as a whole is overgrown, fragmented and risk‑averse. Without bold political and legislative reform, the UK risks continued barriers to growth, infrastructure delivery and effective decision‑making. Meaningful reform requires honest debate about risk, major changes to legislative practice and periodic zero‑based reviews of regulators and frameworks. Regulators also have a role to play: strengthening their skills mix, bringing in more business experience, focusing processes on outcomes, speeding up decisions and working more collaboratively, while recognising that deeper change depends on political culture. Keywords: UK regulation, regulatory reform, economic growth, regulatory governance
Episode 37: How to Chair a Regulator
We’re pleased to look back on International Women’s Day by spotlighting two outstanding women Chairs in our latest podcast episode: Jo Clift and Helen Phillips . In this conversation, Institute Chair Marcial Boo explores what it takes to lead a regulatory body, drawing on Jo’s experience at the General Osteopathic Council and Helen’s leadership of both the General Dental Council and the Chartered Insurance Institute . The podcast guests explain that, for them, good regulation is proportionate, risk‑based, and consistent, but that really effective regulation also involves fostering high professional pride and standards, which can often protect the public more than rules alone, and clear communication with all stakeholders. The chairs of regulators have four key responsibilities: Strategy, so there is a shared understanding of outcomes, not just activities. Scrutiny, so there is oversight of key indicators, but without Boards drowning in detail. Stakeholders, to bring a real focus on the regulated community and those they serve. Culture, with Boards modelling the regulator's values. Both speakers recognise the importance of trust, which is a relational, not procedural, quality. To build trust, Chairs, Boards and executives must invest time in getting to know each other, with clear roles and boundaries. High levels of trust between executives and non-executives leads to more efficient and effective performance overall. In sum, good regulator chairs need a blend of strategic leadership, relationship building and an understanding of public accountability. Regulator chairs need to accept a degree of public exposure too, with political and media scrutiny for difficult decisions, and an ability to have calm, adult-to-adult dialogues with those being regulated, as well as with ministers and members of the public. Keywords: regulatory leadership, chairing a regulator, board governance, strategic leadership, public accountability, executive–non‑executive relationships, board culture, organisational values
Episode 36: Regulating large and small firms
In this month’s Institute of Regulation podcast, Marcial Boo speaks with Charity Commission CEO David Holdsworth and FRC Executive Director Mark Babington about how regulators can be both consistent and fair when overseeing organisations of very different sizes. They discuss the challenge of applying the same rules to entities ranging from sole traders to global firms, and how proportionate regulation, clear guidance, and an understanding of smaller organisations’ needs can support fairness. The conversation explores how regulators assess risk, reduce administrative burdens, and maintain public confidence, while keeping regulation stable and under review. They also highlight the value of collaboration between regulators. Keywords: UK regulation, regulatory fairness, proportional regulation, Charity Commission, Financial Reporting Council, Institute of Regulation, risk assessment, balancing regulatory standards, reducing regulatory burden
Episode 35: The best of Australian regulation, 2025
In this month’s Institute of Regulation podcast, Marcial Boo, Chair of the Institute of Regulation, speaks to Australian winners of awards for good regulation: Gerard Brody from the Essential Services Commission in Victoria and Atul Sharma from the Australian Environmental Protection Agency. Rebecca Billings, Chair of the National Regulators Community of Practice (NRCoP), introduces the awards and explains how NRCoP supports regulators across Australia and New Zealand in much the same way the IoR supports the regulatory profession in the UK. Gerard discusses how his regulator secured better energy deals for consumers through clear purpose, proactive engagement, and targeted enforcement. Atul explains how data‑driven approaches helped reduce illegal waste dumping through collaboration and practical guidance for businesses. The speakers highlight the importance of communication, stewardship, and designing regulatory systems that respond to real‑world harms. Looking ahead, they emphasise the need for agility, long‑term thinking, and learning across jurisdictions to support growth and share effective practice. Keywords: regulatory excellence, consumer protection, data‑driven regulation, compliance and enforcement, regulatory stewardship
Episode 34: Why do regulators get blamed? And what can they do about it?
Are regulators lightning rods for blame? This month's podcast talks to Matthew Flinders, a professor of politics at the University of Sheffield, and former regulator CEO Martin Stanley about the way politicians sometimes deflect criticism by blaming regulators. They discuss how easy it is for regulators to be blamed, whether by politicians, the media, or those they regulate, and how difficult it can be for regulatory leaders to deal with blame, perhaps especially if the regulatory leader has come from outside the political world. The threat of blame can be pernicious and, at worst, influence regulatory decisions and compromise independence, as well as put off good people from working in regulation or taking up senior roles. The speakers on the podcast discuss solutions - including having good, trusting relationships with ministers and civil servants, as well as being able to tell a clear, persuasive narrative to the media, the public, and opposition politicians about the regulator's work. Support networks are important too, including those set up by the Institute of Regulation to help Chairs, CEOs and regulatory staff to navigate these tricky areas and share advice and good practice. Finally, the speakers advise that regulators sometimes need to stand their ground when others blame them wrongly. And that's why good relationships with Whitehall are necessary. Regulators may be able to stand their ground with Ministers in private. But it's never good for a regulator, if blamed by a politician, simply to blame them back in public. You can listen to the podcast here. Keywords: Regulators, blame, accountability, regulatory leadership, public trust, support networks, Institute of Regulation, regulation challenges
Episode 33: Interview with New Zealand Deputy PM David Seymour
In this month's podcast, New Zealand Deputy Prime Minister David Seymour MP talks to Institute of Regulation Chair Marcial Boo about regulatory reform in New Zealand, including their Regulatory Standards Act, just passed. David, who is also Minister for Regulation, says that regulation must maximise benefit and minimise cost. This includes the option not to regulate. He argues that regulation has often increased costs in response to infrequent risks: the fear of earthquakes increases burdens on property developers, for example. His new law sets a more consistent framework, so that new burdens are not imposed on the basis of emotion, but through a transparent methodology, so that the impact of new regulations is known. He recognises that some politicians find it hard to apply regulatory discipline in practice when under pressure to 'do something'. So, he will incentivise good behaviour through a regulatory standards board to assess new regulations and make sure that additional checks and balances are put in place through regulation, actually bringing benefits. He says that the regulatory profession needs to look at itself in the mirror too, to assess whether the benefit of their work outweighs the cost imposed. David also discusses international collaboration and how countries can benefit by trusting the regulatory scrutiny and assurance of other jurisdictions to save time and money, although he accepts that taking rules from others can reduce the scope for domestic innovation. David ends by advising UK policymakers to look carefully at the costs and benefits of each additional rule to assess whether regulatory accretion is really worthwhile. Keywords: regulatory reform, cost-benefit analysis, risk management, transparency, international collaboration, improving regulatory discipline
Episode 32: Regulating information and data protection
In this month's podcast, Institute Chair Marcial Boo talks to senior Information Commissioner's Office staff Emily Keaney and Angela Balakrishnan on how the ICO ensures our personal data are kept safe through the regulation of businesses and public bodies. Their discussion notes how good communications can encourage compliance, and how the ICO, like other regulators, sometimes has difficult conversations with those being regulated, using a range of regulatory tools to be effective. They also talk about the challenge of new technology, including AI, the importance of prioritising regulatory interventions, and how the first step is to get the basics right. You can hear the podcast here, with more information on the ICO website (ico.org.uk). Keywords: Data protection, Information rights, Privacy regulation, Cyber regulation, Digital trust, Freedom of information
Episode 31: Should regulators commercialise?
This month's podcast from the @Institute of Regulation asks whether regulators should make money from their assets - their data and their knowledge of regulation and the law. Some might say not; regulators are often funded from public money. But @Richard South, Chief Executive of @TSO, and @Sam Walsh, a partner at @Deloitte, argue that there are legitimate ways for regulators to benefit from their assets in ways that can improve compliance and save public money. They recommend that regulators first understand what assets they have, and then find ways to make their regulations and guidance available in ways that are accessible to their users. Today, this means not only users themselves but the AI tools that can be deployed to help users comply. UK expertise can legitimately be commercialised internationally too. They conclude that, by keeping an open mind, and by understanding what assets they have, UK regulators have opportunities to save taxpayers' money and generate growth if they sometimes think commercially too. You can listen to the podcast here.
Episode 30: The UK Government's Regulatory Policy Committee and its role in helping to improve UK regulation
In this month's podcast from the @ Institute of Regulation, our Chair @ Marcial Boo speaks to the Chair of the UK Government's @ Regulatory Policy Committee, @ Stephen Gibson. He talks about the RPC's role to help improve UK regulation, advising Parliament on the quality of the evidence and analysis in any new regulatory measures proposed by the government
Episode 29: The General Medical Council
This podcast will facilitate a discussion with two senior figures from the General Medical Council: CEO and Registrar Charlie Massey and Director of Registration and Revalidation Una Lane. They will discuss how the GMC regulates and the challenges it faces, as well as wider issues of interest to other regulators. The audience of the Regulation Podcast is professional regulators and those interested in regulation. The Institute of Regulation has 60 corporate regulator members, around 40% of the UK regulatory community, as well as 15 corporate affiliate members from commercial firms that supply and work with regulators, including consultancies, search firms and IT companies, and also over 200 individual members. The podcast also has a domestic and an international audience among regulators (of up to 500 listens per episode) including in Australia and New Zealand. Some UK civil servants listen too. Previous podcasts are at: https://ioregulation.org/podcast and are on Spotify. The podcast is hosted by Marcial Boo , chair of the Institute of Regulation, and CEO of four regulators over his career, currently regulating insolvency and bankruptcy financial services. The sound engineer for the podcast is Neil Bowerman . Neil will send out professional microphones to participants in advance, upon receipt of addresses. On the day of the recording, after we have checked the technical requirements and the recording has started, Marcial will introduce the topic of the podcast and the guests. The podcast will last around 30 minutes in total. It will be conversational in style. We discourage long pre-prepared ‘speeches’, and aim for shorter interventions, but equally we are happy for participants to get across their key messages and promote their work. Any bad ‘mistakes’ can be edited out, but we will record it ‘as live’. An outline script for the podcast is below to allow for preparation. But we may deviate ‘off script’ to pursue an interesting issue or cut questions short to end on schedule.
Episode 28: How do you set up a regulator from Scratch?
This month's podcast from the Institute of Regulation asks: how do you set up a regulator from scratch? It's a question relevant not only to the politicians, civil servants and staff establishing the new football regulator or the armed forces commissioner, but to everyone wanting regulators to work well. Discussing their experiences on the podcast are Sir Ian Kennedy, the first chair of the Healthcare Commission and the MPs' watchdog IPSA, and Natalie Prosser, founding CEO of the Office for Environmental Protection. Hear their top tips to those setting up a regulator and helpful reminders of why regulation matters.
Episode 27: Interviews with Institute of Regulation Award Winners
In this month's Regulation Podcast, Chair of the Institute Marcial Boo interviews the three winners of the inaugural Institute of Regulation Annual Awards: Mary Jervis of the Information Commissioner’s Office, winner of the award for Innovation in Regulation (sponsored by PA Consulting); Matt Westmore of the NHS Health Research Authority, winner of the Collaboration in Regulation Award (sponsored by Nous Group); and Tom Vincent of the Food Standards Agency, Winner of the Rising Star award.
Episode 26: Regulation stateside
President Trump and his team are making major changes to the US government. This includes in regulation, where he has signed an executive order that, for every new regulation, there should be 10 that are culled. To find out the latest, the Regulation Podcast from the Institute of Regulation has spoken to Professor Cary Coglianese, director of the Penn Program of Regulation at the University of Pennsylvania, a leading centre of academic expertise. Prof. Coglianese explains to Institute’s chair Marcial Boo the changes taking place and the potential risks and benefits. You can read more on the University of Pennsylvania here
Episode 25: A Ministry of Regulation
This month's Regulation Podcast interviews Grainne Moss, CEO of the world's first Ministry for Regulation in New Zealand. Set up less than a year ago, the Ministry aims to improve the 200 regulatory systems in New Zealand, remove unnecessary rules and ensure that any new regulation is necessary and likely to work as intended. Grainne describes some of their early wins and the challenges ahead, recognising that regulation, alongside legislation and taxation, is one of any government's most important means of delivering its policy agenda.
Episode 24: Is there too much or too little regulation?
This month's podcast focuses on an issue that every regulator grapples with. How do you know whether there is too much regulation or too little? And how do regulators get the balance right? Martin Stanley, former CEO of the Postal Regulator (now part of Ofcom), the Competition Commission and author of ‘How to Be a Civil Servant’, discusses how to spot too much regulation and what to do about it and the risks of too little regulation. Unfortunately, there are no easy answers, but in this latest edition of the Regulation Podcast we explore the core issues of this highly relevant debate.
Episode 23: Regulating at Christmas
Many regulators work to an annual cycle, for the Advertising Standards Authority and the Food Standards Agency, December can be a busy month, with an increase in Christmas advertising and food consumption. This month's Regulation Podcast hears from Claire Forbes from the FSA and Matt Wilson from the ASA on how their regulators keep advertising honest and food safe.
Episode 22: Using communications to regulate effectively
This month's podcast focuses on how regulators can use communications to tell people how to comply with the rules you're enforcing. We hear from two engagement experts who've worked in regulators, to understand how to get messages across to diverse audiences through varied external and internal channels. A must-listen for everyone working in communications in a regulatory context. Episode 22 of the Regulation Podcast is hosted by Marcial Boo, chair Institute of Regulation, with contributions from experts Anne Shevas and Stephen Hardwick.
