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Published by Institute of General Practice Management
The official podcast for the IGPM Hosted on Acast. See acast.com/privacy for more information.
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Back for Season 3 of the practice management podcast, Ten Hats host Ali is joined by IGPM Directors - Kay, Robyn and Ed - for a lively discussion on the world of NHS general practice. 00:10 intro 02:00 Contact chat 06:00 Accreditation and Apprenticeships 14:30 List cleansing feedback 22:00 Rurality report 28:00 Safe House To become an IGPM member, join here To access Safe House, click here To read the report mentioned by Ed click here Hosted on Acast. See acast.com/privacy for more information.
Ali welcomes Kay, Ed and Nikki on the latest IGPM podcast. The team chat about the journey over the past five years to where, this month, we were invited to give evidence on the NHS Health Bill in Parliament. We talk about Nikki's experiences in Nothern Ireland and Wales, alongside some upcoming highlights for members. 0:40 Heatwave challenges 4:50 Parliament visit 11:00 Wales updates 14:00 Vaccine planning in Wales 16:00 Northern Ireland 19:00 The role of the PM 22:00 Accreditation support 23:00 Member benefits Purchase tickets to the All Wales PM conference here Read Nicola's blog here See Kay in Parliament here Hosted on Acast. See acast.com/privacy for more information.
Ali is joined by Ceri, Ed, Kay and Robyn to talk about the brand new Safe House member benefit from the IGPM. Ed recently underwent a CQC inspection so shares his experience of the new "light touch" inspection, while Robyn tells us about the CAP reimbursement scheme. Ceri also helps us get ready for Pride month! 1:00 Hot days! 3:00 IGPM Safe House and PM wellbeing 10:00 CQC 21:30 GP Reimbursement scheme (CAP) 30:00 Pride month Hosted on Acast. See acast.com/privacy for more information.
This month, Ali is joined by Ceri, Kay and Robyn on the back of the DDRB and news of new CQC inspection formats, to digest and discuss what we know so far! 0:10 Intro 0:50 DDRB 14:40 CQC inspections 17:55 IGPM Safe House 21:30 PM day If you'd like to join the IGPM Southern Conference - book here. Hosted on Acast. See acast.com/privacy for more information.
This month, Ali is joined by Ed, Kay and Robyn to share a deeper insight into the details of the contract letter, the IGPM involvement in the discussions and much more. 0:01 Intro 0:30 Introducing our guests 1:00 A big moment for practice management 5:10 Breaking down the details 5:20 GP recruitment payment 11:20 What does this mean for PCNs and ARRS? 12:30 Advice and Guidance change 20:20 Funding 22:50 Same day access 28:00 We'll keep speaking up for you. If you're not an IGPM please do visit https://www.igpm.org.uk/ Hosted on Acast. See acast.com/privacy for more information.
This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them, 0:29 Intro 3:00 Regional Rep meeting 7:00 BMA Survey 8:00 Contract chat 9:00 Meet our PCN Representatives 19:00 New Year resolutions 22:00 Accrediation and dispensing 28:00 What does IGPM mean to your GPs 33:00 National Practice Manager day If you'd like to visit the IGPM Southern Conference, Book here Hear Ceri and Ed present at Best Practice this February, book here Hosted on Acast. See acast.com/privacy for more information.
Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales. 0:10 Welcome 0:50 Meet Nicki 11:00 CQC Survey 15:00 Ombudsman 17:50 Online access Hosted on Acast. See acast.com/privacy for more information.
We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins. 0:10 Intro 0:30 Online consultations 16:00 Digital considerations 17:40 Peter Maynard talks about member drop-ins 19:10 Meeting Dr Evans 24:00 IGPM Wales To contact your local representative or to join the IGPM, email info@igpm.org.uk. Hosted on Acast. See acast.com/privacy for more information.
Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes. 0:10 Intro 0:22 1st October,... 11:00 Dispensary Managers 22:00 LGBTQ induction 24:00 Support drop ins Hosted on Acast. See acast.com/privacy for more information.
Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection. 0:15 Intro 1:20 Pride month highlights 10:00 CQC experience for Kay 15:00 CQC and the IGPM 17:50 Regulation Link to LGBT Foundation Hosted on Acast. See acast.com/privacy for more information.
In this new podcast, Ali chats to the three new IGPM Directors - Ceri Chaplin, Adrian Down, and Ed Kennedy to find out about their journeys in practice management, and how they see the IGPM evolving. We also talk about the importance of downtime and why all PMs should be accredited. 0:15 Intro 1:00 Meet the new directors 11:00 What are the main areas of focus for the year ahead? 16:50 Switching off and protecting your wellbeing 22:00 Accreditation 25:00 Close If you'd like us to cover a topic on the podcast, please email info@igpm.org.uk Hosted on Acast. See acast.com/privacy for more information.
Ali is joined by Directors Kay and Robyn alongside National Leads for England (South and North) Peter Maynard and Mike Neville, with Sam Alley Membership Officer, to talk about everything in general practice over the last month. 0:01 Intro 2:01 Contract 7:01 What does this mean for PCNs 12:00 NLW/NI 17:50 NHSE 20:00 QOF changes 22:00 Advice and Guidance 28:00 Accreditation 30:00 See you next time Hosted on Acast. See acast.com/privacy for more information.
Ali is joined by Kay, Robyn and Nicola to discuss the consultation on the regulation of managers, saying goodbye to Nicola, and the upcoming webinars for 2025. It's never been a better time to be an IGPM member and gain that all important accreditation. 00:10 Intro 01:30 Nicola's news 10:20 Why accreditation matters 18:00 The mountain of NHS guidance 24:40 White paper launch at parliament 29:30 Webinars If you're a member and you'd like to sign up for the webinar, please email info@igpm.org.uk Hosted on Acast. See acast.com/privacy for more information.
We're back after our summer break! Ali is joined by Kay and Robyn to talk about the hive of activity over the past couple of months. Mike also shares why you should make a date to meet us in London next month for the Guidelines management stream. 0:10 Introductions 1:40 The current state of primary care 5:00 Residential coding letter 12:15 Single word ratings 16:28 PCN DES 23:00 Mike talks finance at Guidelines 24:20 Join us at Guidelines for a new management stream 25:00 Question from a member on managing menopause in the workplace 28:40 Accreditation To attend Guidelines Live - If you’re an IGPM member, you can attend completely free! Simply click here and ensure you select “practice management” in the profession field. Hosted on Acast. See acast.com/privacy for more information.
This month Ali, Kay and Robyn talk about what's been happening since the election, the latest from the WhatsApp groups, and news on what we've got planned for the rest of the year. 0:10 Intro 0:38 The data outage! 2:50 Post election chat 4:50 CQC news 13:00 Question from member 16:00 Upcoming webinar 19:00 Shows For Management in Practice book here For our webinar with the GPC and AISMA on 7th August, please book here Hosted on Acast. See acast.com/privacy for more information.
Ali is joined by Kay and Robyn to talk about the incredible result from the GPAD IIF letter, the upcoming election and our recent webinars. Ed Kennedy, IGPM dispensing representative pops in for chat, and we look at what's on the horizon for the IGPM. 0:10 Intro 0:20 Our amazing outcome 5:00 Katie Bramall-Stainer joined us for a webinar 8:30 Our register of MIGPM is live! 13:25 Ed Kennedy talks dispensing practices 18:00 Election pleas 23:00 Listener questions 28:00 Upcoming Find the register online here. Hosted on Acast. See acast.com/privacy for more information.
This month, Ali talks with Kay and Robyn about the recent shows, succession planning, PPGs and the topic on everyone's lips - the BMA vote. 0:10 Intro 2:00 Recap of who were are 3:48 Management in Practice 5:38 Primary Care Show 9:15 Giving non GP partners a voice 16:10 Member question 22:42 Upcoming news Link to Management in Practice Succession planning webinar sign up Hosted on Acast. See acast.com/privacy for more information.
This month Ali is joined by Robyn and Kay to talk about the latest IGPM campaign, the upcoming conferences for the IGPM and Nicola stops by to talk about the new WhatsApp Dispensing Group. They are also joined by Peter Maynard, National lead for the South, who talks about his role and how he is working around developing the IGPM. 0:12 Intro 0:27 #RightCareFirstTime 3:55 Robyn's recent media storm! 6:20 Management in Practice with Kay 7.50 Primary Care Show 9.00 Dispensing Practices WhatsApp group 12:43 Meet Peter Maynard 24:40 This month's member question 26:43 Upcoming webinar Catch up with #RightCareFirstTime here. To book tickets for Management in Practice, book here. and for the Primary Care Show, book here. Hosted on Acast. See acast.com/privacy for more information.
This month Ali, Kay and Robyn talk about the upcoming IGPM public campaign, succession planning, IGPM member updates, and they meet Mike Neville, National Lead for the North. 0:10 Welcome 1:10 IGPM updates 3:50 New IGPM public campaign 6:50 Meet Mike Neville 26:00 Finance toolkit for NLW 27:00 Member question 32:40 What's coming up? To join the webinar launch of #RightCareFirstTime, please book here Hosted on Acast. See acast.com/privacy for more information.
This month Kay and Robyn join host Ali to discuss the brand new IGPM Appraisal Toolkit for Practice Managers, the ever-popular WhatsApp member groups, the member question, and lots more! 0:10 Intro 0:30 Appraisals 2:30 Webinar news 7:30 Kay's month 9:00 Running PPGs 11:30 Best Practice London 13:00 Our plans for shows for 2024 13:30 Management in Practice 14:45 Advice on flexible working 21:00 What's coming up in March! Guide on PPGs https://www.patients-association.org.uk/use-our-toolkit-to-set-up-your-ppg Sign up for Management in Practice https://managementinpractice-events.co.uk/register/?mkrf=IGPM Hosted on Acast. See acast.com/privacy for more information.
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Observed November 4, 2026.
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