The Limitless Leadership Podcast

In this episode, Josh Parnell interviews former NASCAR driver and Safeway Driving CEO Brad Coleman about the near-crash that changed his life and sparked his passion for road safety. Brad shares his journey from racing to driver education, how a Nationwide Insurance simulator helped him understand the dangers of distracted driving, and how his family eventually took over Safeway Driving. Brad also explains the idea of “slowing down to speed up,” Safeway’s approach to driver education and safety, and why strong leadership comes down to keeping your word, listening, taking action, and owning accountability. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com . Timestamps: 00:00 Near-Miss Wake-Up Call 00:31 Podcast Intro 01:05 Meet Brad Coleman 01:43 Sponsor Breaks 03:16 From NASCAR to Driver Education 04:00 The Simulator That Sparked Change 07:02 Slowing Down to Speed Up 09:16 The Reality of Texting and Driving 11:33 Distracted Driving Curriculum 13:15 Leadership Means Owning It 18:43 Franchise Standards and Buy-In 24:39 Mentor Advice on Failure 27:37 Message to Franchisees 30:35 Just Drive: Final Advice 31:33 Wrap Up and Farewell I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell is with Joe Flammer, Account Executive at Broadly and former auto repair marketing professional, about leading through change, embracing feedback, and developing self-awareness. Joe shares how Broadly's evolution into AI-powered tools is helping small businesses improve customer communication and workflow automation, while reflecting on lessons from coaching, faith, and personal growth. The conversation explores navigating uncertainty, overcoming blind spots, emotional regulation, and why intentional leadership starts with knowing yourself. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Know Yourself First 00:37 Podcast Welcome 01:10 Meet Joe Flammer 02:10 Sponsor Break 03:40 Joe's Journey to Broadly 06:05 Career Path in Automotive Marketing 09:12 Navigating Change with Confidence 10:24 Faith Over Fear 15:42 The Best Leadership Advice Joe Received 17:41 Understanding Blind Spots 20:07 Emotional Regulation in Leadership 22:16 Defining Leadership 24:38 Truth Tellers and T-Groups 30:46 Receiving Feedback Without Taking It Personally 33:35 Where to Connect and Closing Remarks I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell welcomes Christian Mosley of Auto Mastery to discuss why generating leads is only the beginning of growing an independent auto repair shop. Christian explains how websites, SEO, and Google Ads can bring in potential customers, but shops still need to answer the phone, remove unnecessary friction, and confidently ask for the appointment. Drawing from his experience as a former shop owner, Christian explains how call recordings, transcripts, and data can reveal missed opportunities, capacity problems, and weaknesses in the customer experience. He also shares leadership lessons around one-on-ones, the 1-3-1 problem-solving method, and the importance of inspecting what you expect. Learn more about Promotive or start your next search at https://www.gopromotive.com . Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 Lead Generation Reality Check 00:23 Podcast Intro 00:56 Meet Christian Mosley 01:35 Sponsor Break 03:02 What Auto Mastery Does 05:50 From Shop Owner to Marketer 09:49 Data-Driven Call Conversion 14:57 Fixing Phones and Training Teams 18:22 Why Shops Choose Auto Mastery 23:42 Defining Leadership 24:40 Putting Leadership Training Into Practice 29:50 Best Coaching Advice 32:51 Final Wisdom and Contact I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell welcomes Jacki Lutz, Content Director at the Auto Care Association, to discuss why automotive businesses need to build a strong digital presence as search increasingly shifts toward AI tools like ChatGPT. Jacki explains how the Auto Care Association supports the aftermarket through advocacy, education, and efforts like right to repair, while emphasizing the power of content and social media to attract customers and future technicians. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Why Your Online Presence Matters 00:19 Podcast Intro 00:53 Meet Jacki Lutz 02:12 Sponsor Break 03:52 The Auto Care Association’s Mission 06:30 Building a Digital Presence 09:11 Sponsor Break 10:24 AI as an Ally, Not an Enemy 12:39 Using AI for Shop Marketing 14:27 Why AI Will Become Standard 18:22 Leading Through Change 24:42 Mindset and Faith 29:04 The Best Advice: Control What You Can 31:30 Where to Find Jacki 32:52 Closing Thoughts I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell welcomes Kamran Rahman and Saurav Kumar, co-founders of 47 Consulting, to discuss how authentic storytelling helps independent auto repair shops stand out. They explain why the automotive industry's values drew them in, how consistent video content builds trust before a customer ever visits the shop, and why the best marketing highlights the people behind the business. The conversation also explores leadership, creative partnerships, and building a brand that customers remember. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Trust Before the Door 00:15 Podcast Introduction and Guests 01:33 Sponsors and Partners 03:02 Why Automotive Was the Right Fit 05:36 Helping Teams Feel Comfortable on Camera 08:25 Sponsor Messages 10:38 Connection Before Content 15:34 What 47 Consulting Does 17:46 Building Trust Through Storytelling 25:59 The Three Media Pillars 29:13 The Story Behind the Name "47" 31:09 Leadership and Business Partnership 38:41 The Best Leadership Advice They Received 41:05 How to Connect with 47 Consulting 41:33 Final Sendoff I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell welcomes Dan Taylor, Chief Learning Officer and Performance Coach for Power Peer Groups, to discuss how great leadership is built through emotional intelligence, communication, and continuous learning. Drawing from a career that includes Fortune 500 companies like FedEx, Dan shares why peer groups and coaching help leaders grow faster, how "speaking greatness" into others unlocks potential, and why most people succeed when given the right support, systems, and environment. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 People First Mindset 00:29 Podcast Introduction and Welcome 01:02 Meet Dan Taylor 02:18 Sponsor: Shop Marketing Pros 03:53 Dan's Career Journey 08:15 What Power Peer Groups Does 09:27 Sponsor Break 11:20 Women in Leadership 15:10 Group Coaching vs. One-on-One Coaching 19:20 Defining Leadership 22:46 Speaking Greatness Into Others 25:52 Challenging Limiting Beliefs 26:31 The Two Sides of Emotional Intelligence 27:13 Breaking Negative Thought Loops 28:48 Why People Skills Drive Performance 30:31 How Work and Home Affect Each Other 32:37 Communication, Coaching, and Leadership 33:37 Everyone Leads Themselves First 35:02 Never Stop Learning 35:39 The Five Communication Styles 40:16 Leadership Book Recommendations 41:59 The Best Leadership Advice Dan Received 44:47 Recognition and Closing Thoughts I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh interviews Andrew Klement, former Christian Brothers technician and new owner of Finley River Auto & Diesel in Ozark, Missouri, about launching his repair shop and building a culture centered on excellence. Andrew shares why excellence goes beyond clean facilities, it requires consistency, teamwork, continuous improvement, and a commitment to serving both customers and employees well. He also discusses hiring a coach early, creating a people-first workplace, learning from costly mistakes, and building systems that allow the business to grow without sacrificing culture. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Excellence Mindset Teaser 00:22 Podcast Introduction and Welcome 00:55 Meet Andrew Klement 02:37 Sponsor: Promotive 03:24 Sponsor: Shop Marketing Pros 04:17 Andrew's Origin Story 05:29 Defining Excellence 07:34 Putting People First 07:49 Sponsor: Tekmetric 09:02 Building a Kaizen Culture 12:35 Hiring and Building the Team 16:20 Early Financial Challenges 19:14 The Best Advice: Hire a Coach 22:07 What Leadership Means 23:41 Vision and Mission Alignment 24:49 Mission Statement Workshop 25:48 Building Team Buy-In 27:22 Why Complacency Breeds Mediocrity 30:27 Creating a Low-Stress Culture 33:07 The "Leaders Eat Last" Mindset 34:22 Learning from Mistakes and Improving Processes 38:31 Mentorship and Lessons from the Past 41:25 Faith Over Fear 42:51 The Hard but Rewarding Journey 44:26 Final Thanks and Sign-Off I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell is with Brian Moak, 2025 Ratchet+Wrench All-Star/Owner of the Year and Executive VP of the Heart Division at Telly Tire, about building high-performing automotive businesses through strong leadership, systems, and a people-first culture. Brian shares how he nearly bankrupted his family business after buying it at 27, then transformed it by focusing on data, operational systems, and solving root problems instead of symptoms. The conversation explores leadership principles, acquisitions, employee retention, and creating a culture where people and performance thrive together. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Every Minute Matters 00:29 Podcast Introduction 01:02 Meet Brian Moak 02:36 Sponsor Break 04:08 The Heart Division 06:27 Brian's Story 08:39 Leading with Heart 12:27 Lessons from Turning the Business Around 18:14 Why Capacity Is a Mindset 24:12 The Acquisition Decision 26:53 A Three-Hour Turning Point 27:31 Building a People-First Culture 28:21 Life After the Acquisition 31:14 How to Connect with Brian 32:31 Leadership Helps People Win 33:12 Building Long-Term Employee Loyalty 36:15 Developing Homegrown Talent 39:02 "Keep the Problem the Problem" 44:27 Creating Team Ownership 47:29 Final Thoughts and Closing I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell sits down with Eric Joern, partner and Chief Revenue Officer at Kaizen CPAs and Advisors, to discuss how financial strategy can help auto repair shops grow beyond simply balancing the books. Eric shares his journey from working at a car dealership to becoming a CPA and helping Kaizen specialize in the automotive industry. The conversation explores leadership, employee development, accountability, continuous training, and why great advisors do much more than prepare tax returns—they help business owners make better decisions. Learn more about Promotive or start your next search at https://www.gopromotive.com . Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 Cut Through the Noise 00:25 Podcast Introduction and Guest 01:24 Sponsor Messages 03:22 Introducing Under the Hood CPA 04:38 What Kaizen CPAs Does 06:40 Eric's Career Journey 08:43 From Dealership Employee to CPA 12:29 Specializing in the Automotive Industry 15:47 Defining Leadership 16:46 Training as a Long-Term Investment 19:28 Kaizen's Training Systems 20:06 Customized Growth and One-on-Ones 21:52 Building Better Employee Relationships 22:48 EOS Quarterly Check-Ins 23:14 Supporting Employees Beyond Work 23:53 Leading Across Multiple States 24:58 Rethinking Shop Hours 25:42 Scheduling for Success 27:14 Building Customer Loyalty 28:15 Developing a Growth Mindset 30:24 Helping Shops Embrace Change 31:34 Why Accountability Matters 32:34 The Best Leadership Advice Eric Received 34:03 Time, Action, and Execution 35:50 Under the Hood CPA Podcast Launch 37:23 Where to Find Kaizen CPAs 40:07 Final Sign-Off I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh is together with Nestor Gutierrez, owner of Rancho Express Lube. He shares about his journey from starting as a lube technician in 2016 to becoming the shop owner just a few years later. Nestor shares how difficult early leadership nearly drove him out of the industry, how stepping into uncomfortable roles accelerated his growth, and why leadership starts with setting the example. The conversation explores mindset, mentorship, goal setting, and creating a workplace where employees can grow personally, professionally, and financially. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Hating Growth at First 00:09 The Dealership Ceiling Discussion 00:52 Podcast Introduction 01:25 Meet Nestor Gutierrez 02:59 Sponsor Message 03:41 Finding a Career in Automotive 06:21 Escaping Toxic Management 08:28 Being Pushed to the Front Desk 09:41 Sponsor Break 10:40 Building Confidence Through Discomfort 11:59 Choosing Clarity Over Money 15:59 What Happens If You Quit? 17:08 The Dealership Ceiling Trap 18:11 Mindset Shifts and Growth Opportunities 19:51 Mentoring Beyond the Paycheck 20:54 Personal, Professional, and Financial Goals 22:39 Leading by Example 26:27 Mentors and Hard Truths 30:27 Standards Over Goals 31:04 Breaking Through Limiting Beliefs 33:30 Closing Thoughts and Thanks I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh welcomes Ron Helmer, CEO of Mentor Mentee, to discuss tackling the automotive technician shortage through structured career development and mentorship. Drawing from 22 years in the U.S. Navy, recruiting, and business ownership, Ron explains how clear career pathways help shops improve technician retention, productivity, and long-term success. The conversation also explores authentic leadership, building trust, emotional intelligence, accountability, and creating a culture where people are encouraged to learn, grow, and recover from mistakes. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com . Timestamps: 00:00 Trust Starts Here 00:45 Podcast Introduction and Guest 04:16 The Mentor Mentee Mission 06:05 Ron's Journey from the Navy to CEO 08:38 Building Safety and Trust as a Leader 12:13 What Great Leadership Looks Like 16:53 Giving People Permission to Fail 21:24 Excuses vs. Explanations 25:31 Leadership Lessons and Mentorship 29:26 How Mentor Mentee Helps Repair Shops 32:58 The Chance and Choice Mindset 35:04 Final Thoughts and Closing I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh welcomes Lynne Ghelfi, director of marketing for two major dealerships, John Maxwell–certified coach, trainer, and speaker, and author of No Talent Required: 12 Daily Practices to Build Cultural Trust and Performance . Lynn shares her 15-year journey in the automotive industry, how John Maxwell's servant leadership philosophy shaped her career, and why lasting leadership is built on consistent values—not titles or natural talent. She also discusses her daily leadership habits, the importance of intentional communication, and how anyone can lead through influence, curiosity, and connection. Learn more about Promotive or start your next search at https://www.gopromotive.com . Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com . Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 No Talent Required Hook 00:14 Podcast Introduction and Guest 01:51 Sponsor Breaks 03:36 Lynne's Automotive Journey 04:55 Servant Leadership 07:23 Inside No Talent Required 11:12 Hiring for Values Over Talent 14:14 Leading Without a Title 20:54 The Five Daily Leadership Habits 27:22 Curiosity, Connection, and Better Communication 30:43 Bet on Yourself and Closing Thoughts I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh Parnell and co-host Bobby McGraw interview Jono Long, CEO of Leads Near Me, about his journey from youth ministry to leading a digital marketing agency serving independent auto repair shops. Jono shares how he learned marketing through hands-on experience, eventually selling his first agency before partnering to acquire Leads Near Me. The conversation explores leadership, team culture, coaching, decisive action, and why many shops don't have a marketing problem—they have a customer follow-up problem. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com . Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps 00:00 Youth Pastor to Marketing 00:33 Podcast Welcome and Guests 03:21 Sponsor Break and Backstory 04:59 From Ministry to Agency CEO 11:08 Leadership Lessons and Speed 13:48 Overcoming Imposter Syndrome 17:38 What Leads Near Me Does 18:56 Leads vs. Follow-Up Problems 21:05 Building Culture and Psychological Safety 30:21 Coaching and Trusted Advisors 34:17 "Money Loves Speed" 38:15 Creating a Customer Wow Factor 40:18 Final Takeaways and Wrap Up I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh is with Edward Caswell, owner of Full Throttle Automotive and Fastlane Auto Repair, about building a business centered on faith, servant leadership, and investing in people. Edward shares his journey from school teacher to multi-shop owner, the challenges of expanding during COVID, and the personal transformation that reshaped both his life and leadership. The conversation explores accountability, humility, company culture, mentorship, and why serving others is the foundation of lasting leadership. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com . Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com . Timestamps 00:00 Podcast Introduction 00:33 Meet Edward Caswell 03:00 From Teacher to Shop Owner 04:58 Growth and Vision Wake-Up Call 06:25 Rock Bottom and Redemption 10:12 What Following Christ Means 14:09 Men's Group and Accountability 18:08 Calling People Up, Not Out 19:43 Leadership Is Serving 22:06 Facility of the Year 24:40 Purpose Builds Culture 26:00 Culture Under Pressure 27:51 Connection Before Process 29:13 Humility and Community 33:00 Servant Leadership in Action 36:46 Mentor Advice and Faith 40:00 Actionable Leadership Growth 40:37 Gratitude and Closing I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Josh sits down with Thomas Andrews, owner of CDT Automotive and Select Auto Pros, and a coach with Shop Fix Academy. Thomas shares how he built a brand that started as Carolina Diesel Trucks, grew from a one-bay shed into a 15-bay operation, and expanded to a second location. He opens up about leaving a six-figure cybersecurity career, the sacrifices his family made, and the leadership lessons that helped transform a struggling $3 million business into a thriving multi-shop operation. The conversation explores business coaching, accountability, hiring, faith, and why great leaders are willing to go first. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com . Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps 00:00 Welcome and Guest Introduction 00:58 Purpose and Leadership Influence 02:53 Meet Thomas and the Partnership 04:12 From Truck Club to a Business Brand 06:55 Taking the Leap into Entrepreneurship 09:14 Leaving Corporate and Family Sacrifice 12:53 The Grind Season 15:07 Faith, Timing, and Detours 21:35 The Shop Fix Academy Turnaround 25:57 Staying Coachable 28:45 Shop Hackers Breakdown 30:03 Let Go to Grow 33:12 Building an Accountability Culture 33:50 Leadership Means Going First 34:39 Kind vs. Nice Leadership 37:01 Lessons from Aaron Stokes 38:51 The Orange Squeezing Lesson 43:23 Coaching Through Difficult Seasons 44:28 Who Shop Fix Is For 47:02 The Belief-to-Results Ladder 50:09 Closing Thoughts and Next Steps I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Evan Richard, founder of ER Plumbing Services shares his journey from selling cars to building a successful plumbing business. Evan shares how he launched ER Plumbing in 2019, the rapid growth that followed the 2021 Houston freeze, and the lessons he's learned about leadership, entrepreneurship, and work-life balance. The conversation explores why skilled trades offer tremendous career opportunities, the importance of mentorship, building customer trust, and creating a business focused on education instead of high-pressure sales. Learn more about Promotive or start your next search at https://www.gopromotive.com . Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 Commitment Takes Time 00:32 Podcast Introduction 01:05 Meet Evan Richard 03:47 Evan's Origin Story 04:39 Launching ER Plumbing 05:19 Houston Freeze Breakthrough 06:24 Taking the Leap into Entrepreneurship 08:31 Health, Boundaries, and Balance 12:12 Daily Habits for Success 15:30 College vs. Skilled Trades 19:54 Starting a Trade at a Young Age 21:19 Building Wealth Through the Trades 22:47 From Apprentice to Business Owner 23:36 Inside the ER Plumbing Team 24:48 Legacy and Leadership 25:47 A Hands-On Service Model 28:13 Building Trust Without Upselling 31:07 Educating the Customer 32:44 Partnerships and Networking 37:10 Preparation and Mentorship 38:40 Service Area and Business Growth 40:03 Closing Thoughts I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Stacey Black and Ethan Whidden from Promotive join the podcast to share their thoughts on leadership and culture in the automotive industry. Stacy emphasizes the critical importance of aligning new hires with shop culture to ensure long-term retention and positive impact. Ethan speaks to the role strong internal culture and leadership play at Promotive, highlighting the value of vulnerability, support, and real connection among remote teams. Learn more about Promotive or start your next search at https://www.gopromotive.com . Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Timestamps: 00:00 – What Promotive Stands For: Retention Through Culture 05:10 – Matching Technicians to Shop Culture: The Promotive Process 07:21 – Real-World Shop Cultures: Rigid vs. Artsy 12:55 – Team Retreats & Remote Bonding: Building Internal Culture 25:26 – Stacy’s Story: Facing Cancer and Team Support 36:27 – Advice to Leaders: Make a Difference, Every Day I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Dan Thieken and Ted Cooke from Kreager Tire and Service share their journey navigating leadership, friendship, and business partnership. Dan reflects on the challenges and rewards of compartmentalizing personal relationships to make tough business decisions, including hiring and even having to let go of family members. Ted discusses the importance of empowering team members to exceed their own expectations and highlights the impact a leader can have by believing in others. Learn more about Promotive or start your next search at https://www.gopromotive.com . Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com . Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps: 00:00 – Welcome: Meet Dan Thieken & Ted Cooke 02:06 – The Early Days: From Colleagues to Friends 03:22 – Reuniting: Taking the Leap to Work Together Again 05:30 – The Challenge of Hiring Friends (and Family!) 10:45 – Stepping Back to Let Others Lead 15:37 – Building Team Camaraderie & Changing Faces 18:19 – Winning Over the Community 19:23 – What True Leadership Means to Ted 20:45 – Growing Talent: Success Stories from the Garage 25:51 – The Best Advice from Mentors 31:23 – Final Wisdom: “Don’t Be a Jerk” I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

In this episode, Shawn Gilfillan, multi-shop owner from New Jersey, joins the podcast live at the Tektonic 2026 conference. Shawn reflects on how personal growth and self-awareness transformed his leadership approach, emphasizing the critical role of mindset in building strong teams. He also shares practical strategies for developing leaders within an organization, including the use of DISC profiles for improved communication and the importance of creating easy, repeatable wins to keep teams motivated. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com . Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Timestamps: 00:00 – Meet Shawn Gilfillan and his passion for people development 01:27 – The turning point: Self-awareness and the power of mindset 03:16 – Leading through failure: Owning mistakes and shifting your approach 08:36 – Creating contagious energy: Leading by example and inspiring your team 12:52 – Leadership breakthrough: Empowering others and celebrating their wins 17:44 – DISC Profiles: Unlocking better communication and team dynamics 20:29 – What is true leadership? Creating leaders stronger than yourself 26:54 – Advice to your younger self (and every leader): Rewriting the stories that hold you back 31:11 – Best mentor advice: Be wanted, not needed—crafting a sustainable business 33:26 – Final reflections: Breaking free from frustration and creating lasting impact I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .

Amber Wright is the VP of Business Development at Tekmetric, and Sam Freeman is the Partnership Manager at Promotive. Today, Josh and Bret talk with the ladies about the role of culture in building high-performing teams, the ongoing challenges and importance of recruiting top talent in the automotive industry, and the need for leaders to embrace growth by stepping into discomfort and letting go of control. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Timestamps: 00:10 – Meet Amber Wright & Sam Freeman 02:12 – Growing Teams, Growing Responsibilities: Leadership at Scale 04:08 – Tackling the Hiring Struggle and Never-Ending Fires 07:11 – How Company Culture Drives Success 13:08 – Most Challenging, Most Rewarding Roles: Embracing the Suck 17:43 – Steps of Faith Over Leaps: Leading Through Fear and Uncertainty 22:18 – Setting Expectations and Holding the Line on Team Standards 28:36 – Why Vendor Relationships Matter at Trade Shows 34:09 – Building an Abundant Community in Automotive 38:08 – Where to Find Tekmetric & Promotive I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co .