This Week In Coworking

In this Week 35 recap of This Week in Coworking, Hector Kolonas is joined by Ken Koh from Nexudus to unpack the latest shifts shaping coworking, flex, and community-led workspaces. See this week's full summary at https://thisweekincoworking.com/week-35-2026/ They discuss Nexudus’ new Members Portal and Passport app updates, embedded storefronts, AI-powered member experiences, why coworking websites need to show real community, the rise of niche spaces like QUBE, and what Dublin’s flex market data reveals about larger companies adopting coworking. Chapters: 00:00 Welcome and intro with Ken Loh from Nexudus 00:53 Nexudus Members Portal updates 02:20 Passport app and mobile member experience 02:43 AI tools, chatbots, WhatsApp, email, and calls 03:36 Embedded storefronts and ecommerce for coworking spaces 04:14 Schema, agentic search, and bookable workspace data 05:16 What coworking websites get wrong with imagery 08:12 On-demand use, community discovery, and workspace fit 11:36 Occupancy data, vibe, and useful workspace signals 13:10 Is traditional coworking dead? 14:45 The rise of niche coworking and media-focused spaces 17:28 How AI is changing why people use offices 20:13 Collaboration, whiteboards, and coming together intentionally 21:15 Dublin flex data and mid-market demand 24:34 Why coworking metrics vary by location and audience 25:00 Upcoming Undercurrents deep dive: which metrics matter? 25:44 Closing thoughts and thanks Featuring: Hector Kolonas, Syncaroo https://www.linkedin.com/in/inztinkt/ Ken Loh, Nexudus https://www.linkedin.com/in/i-am-ken-loh/ Topics: Coworking, flex workspace, Nexudus, member experience, workspace technology, AI in coworking, embedded storefronts, niche coworking, QUBE, Dublin flex market, coworking metrics, community-led workspaces

In this recorded keynote-style discussion, Hector Kolonas (Syncaroo co-founder) is quizzed by Jessie Glew (CEO at WOTSO) and Andrew Rothstadt (CEO at Clarence) on what coworking operators should optimize for beyond software; shifting focus from occupancy to utilization, revenue, reduced churn, and staff efficiency. Hector elaborates on why “not all revenue is good revenue,” sharing an example of public meeting-room bookings that appeared successful but lost money once service overheads and commissions were included. He highlights scalable SKUs, such as virtual offices and day offices, to address uneven weekly demand, and discusses adding digital services that members need. The conversation explores what great software should do, why operators often stop building their own platforms, and what’s coming next: stronger data ownership and zero-trust thinking, better capture of institutional “context,” evolving roles such as data governance, and expanding AI agents that affect both operator workflows and member experience.00:00 Podcast Setup00:27 Beyond Occupancy Metrics01:12 Ending Productivity Theater02:13 Bad Revenue Traps04:20 Profitable SKUs Ideas07:09 What Great Software Solves09:20 Why Build Tools Fails12:05 Data Ownership Futureproofing14:10 Capturing Context Knowledge19:15 Avoiding Overlapping Systems21:34 Australia Leads Quietly23:57 Ignore Overseas Hype25:08 Jobs Shifting With AI26:52 Member-Facing AI Agents28:50 Utilization Beats Occupancy31:02 Dynamic Pricing Reality Check33:05 Closing Thanks

Hector Kolonas and Eyal Lasker recap traveling to Sydney for the Flexible Workspace Association’s annual conference, including long flights, jet lag strategies, and speaking engagements. Eyal summarizes his panel on the industry’s need to standardize metrics and publicly share benchmarks so landlords, lenders, and banks can understand flex performance and support scaling goals. They compare global markets and note that operators across continents assume others have already solved taxonomy and data challenges. Both were impressed by Sydney’s polished coworking products, strong hospitality, coffee culture, and frictionless building access with minimal security friction, plus activated lobbies with food and beverage. They discuss on-demand booking, virtual office demand, an unstaffed workspace concept, high-quality lounges, landlord-funded fit-outs, upcoming lease renewals that create an inflection point, and evolving deal structures where flex operators manage broader building amenities.00:00 Welcome and Setup00:39 Flights and Jet Lag Hacks02:30 Conference Panel on Data04:35 Global Benchmarking Gap05:26 Sydney Space Quality Tour06:49 Frictionless Buildings and Lobbies09:31 Coffee Culture and On Demand11:21 Unstaffed Spaces and Lounges15:22 Views Servcorp and Lease Cycles18:05 Landlords Tech Stack Leverage19:04 What the US Can Learn21:19 Biggest Takeaway Hospitality23:39 Wrap Up and Global Future

Hector Kolonas hosts the Week 33, 2026 recap with returning guest co-host Antonette Benting (Workshop 17, Cape Town), who is helping bring GCUC Africa to Cape Town. They outline the conference structure across three operators (AfricaWorks welcome event, Workshop17 main conference day, and Neighbourgood evening), plus programming including local government on economic growth and foreign investment, panels on African flex/coworking, geopolitics, wellness, and social activations like a rooftop cocktail and optional beach run and cold plunge. Follow along at https://thisweekincoworking.com/week-33-2026/ They discuss a TWIC partnership to create leader profiles for attendees to boost visibility and podcast/speaking opportunities, celebrate Ikigai Kenya’s 10-year milestone, debate coworking vs flex terminology, cover Cape Town demand for backup power amid load shedding, and note growing coworking demand for shared media/podcast studio spaces like Salt Hub. 00:00 Welcome and Guest Intro 01:14 Antonette and Workshop 17 02:08 GCUC Africa Host Venues 03:14 The "Sanibonani" Partnership 08:35 Conference Program Highlights 12:17 Earlybird Ticket Deadline 13:20 Ikigai Kenya Anniversary 16:01 Coworking vs Flex Debate 20:05 Backup Power in Cape Town 26:23 Studios and Media Spaces 29:01 Amplify Member Stories 30:30 Closing Thanks and Signoff

Host Hector Kolonas recaps week 32 of 2026 with co-host Sagar Morabia from Yardi Kube, discussing industry shifts in distribution, product (managed offices/landlord partnerships), and AI-driven operations. They introduce Yardi Kube’s customer-facing AI Sales Agent that handles after-hours inquiries and can guide prospects through booking workflows, plus Yardi’s Virtuoso AI strategy around agents, in-product assistants, and upcoming cloud connectors starting with Claude, with ChatGPT and Copilot to follow; pricing is currently included in licensing. They cover IWG’s acquisition of Accor’s WOJO network in Africa and what Accor’s exit signals, then explore data and conversations highlighting rapid growth of managed deals in London and broader flex expansion in the UK and Ireland, including pricing inefficiencies. They close on how technology can enable human connection in hybrid work by improving intentional attendance, booking, and usage insights. 00:00 Welcome and Setup 01:25 Guest Intro Sagar 02:34 Topics for Week 32 03:06 Yardi Kube Sales Agent 07:55 AI Governance and Platform 12:02 Pricing and Token Costs 13:42 Africa Acquisition IWG 15:03 Consolidation Trends 17:29 UK Flex Convergence 18:13 Landlords Drive Flex 20:03 Why Managed Deals Win 22:19 Operators Become Service Brands 23:22 UK Flex Market Snapshot 24:01 London Density And Pricing 27:01 Pricing Inefficiency And Elasticity 29:32 Tech For Human Connection 31:29 Convergence And The Tenant App 33:33 Closing Thoughts

Chris Baszto Joins Vast Coworking Group as CMO | Behind the News (This Week in Coworking) Host Hector Kolonas interviews Chris Baszto on a special “Behind the News” episode announcing Baszto’s new role as CMO of Vast Coworking Group. Three weeks into the job, Baszto shares first impressions, notes Vast also hired a new CFO, and recounts his path into coworking—from being a second-generation ad professional to leading growth and broader marketing functions at Industrious through its CBRE acquisition. He explains how a serendipitous reconnection with former boss Craig Robinson led him to Vast, and why the timing is compelling as Vast builds its path after breaking off from United Franchise Group and expanding via Office Evolution, Intelligent Office, and Venture X. Baszto outlines priorities: franchisee enablement, efficient seat-filling, and telling the investment and member stories, while innovating with lean teams and tech/AI-driven tools.00:00 Welcome and Big News00:46 First Weeks at Vast02:07 Marketing Roots and Career03:45 Finding Coworking via Industrious05:55 Industrious Growth Playbook07:17 Bike Ride to Vast09:14 Why Vast Why Now11:51 CMO Priorities and Franchise Support14:09 Future of B2B Marketing and AI16:59 Industry Message and Closing

Host Hector Kolonas and guest co-host Will Stanford (Head of Coworking at Yardi Kube) recap This Week in Coworking Week 31 2026. Follow along at https://thisweekincoworking.com/week-31-2026/ They note positive industry momentum in margins and location growth and revisit Airbnb’s experiment offering day passes and meeting rooms, discussing its advantage in capturing traveler intent, potential risks of aggregator economics, operational costs, and the structural complexity of defining and selling “space,” while viewing it mainly as ancillary revenue unless it moves into higher-value office demand. They cover demand signals from rising small-business formation, arguing AI tools enable more solo founders and small teams that can drive coworking memberships, virtual offices, and mail services. On supply, CoworkingCafe Q2 2026 data shows U.S. inventory near 9,400 spaces (+2.7% QoQ) and 166.3M sq ft (+1.5%), with growth led by new entrants and renewed expansion by larger brands. Finally, they discuss AI, open APIs, and MCP connectors, including Yardi’s approach to openness with security, governance, and predictable pricing. 00:00 Welcome and Guest Intro 01:00 Week 31 Agenda and Sponsor 03:00 Airbnb Day Passes Debate 10:05 Travel Demand and Pricing 12:24 Demand Growth from New Businesses 18:20 Supply Growth Q2 Numbers 21:50 Market Shifts and Deal Structures 24:36 Open APIs MCPs and AI Agents 30:02 AI Pricing Security and Moats 34:38 Events Travel and Wrap Up

Host Hector Kolonas welcomes Blaize Randall to the This Week In Coworking podcast to discuss her transition from operator to owner with the launch of Sonder Coworking and Events, focused on management service agreements and events, starting August 1 in Kingston, Ontario with plans to expand across Canada. They highlight the support Blaize found through the Future Leaders of Coworking (FLOC) network and promote TWIC’s global coworking tenure survey, sharing that results will begin releasing next week from 314 locations across five countries. Follow along with this week's newsletter at https://thisweekincoworking.com/week-29-2026/ The episode also covers news from Nigeria where Cafe One bundles AI tool access into memberships, debates using AI for hospitality without eroding trust, explores why coworking sells memberships rather than square footage, revisits challenges and demand for coworking with childcare, and discusses creators choosing coworking over hype houses and the boundaries needed for content creation in shared spaces. Follow Sonder Coworking & Events: https://www.instagram.com/sondercoworking 00:00 Welcome and Agenda 01:17 Sonder Launch Story 02:23 From Operator to Owner 04:19 FLOC and Community Support 06:22 Coworking Tenure Survey 08:35 AI Bundled Memberships 14:20 Selling Membership Value 20:10 Coworking With Childcare 25:20 Creators vs Hype Houses 30:50 Wrap Up and Where to Connect

Coworking isn't discovering dynamic pricing... it's beginning to adopt yield management. In this edition of Undercurrents, we dig into how coworking operators are using dynamic pricing (and yield management principles borrowed from airlines and hotels) to protect premium inventory, smooth demand across quiet periods, and influence member behavior; not just to charge more. Want the full research, including the online & PDF playbooks, and audio/video versions? Get access here: https://twic.co/dynamic-pricing We talk to operators, consultants, and technology providers about: Why meeting rooms, hot desks, and offices are "perishable inventory" just like airline seats and hotel rooms The real difference between charging more and changing when people book How AI-driven pricing engines have evolved from simple rules to systems that learn and adapt over time The measurable business results operators are seeing — from 20% revenue increases to the majority of bookings happening above or below base rate Where dynamic pricing risks eroding trust, and how operators are managing transparency with their members Why personalized pricing is different from dynamic pricing — and where operators are drawing the line This edition of Undercurrents is underwritten by Nexudus , one of the first workspace management platforms to introduce dynamic pricing (and now AI-assisted dynamic pricing). Editorial oversight remained independent throughout. Chapters: 00:00 Open 2:12 Underwriter 2:40 Chapter 1 - The Problem 8:41 Chapter 2 - The Surprise 11:14 Chapter 3 - Different Definitions of Success 16:50 Chapter 4 - The Evolution 24:46 Chapter 5 - The Business Case 30:15 Chapter 6 - The Trust Equation 36:23 Chapter 7 - The Line

Hector Kolonas hosts the Week 29 (2026) recap of This Week In Coworking with guest co-host Adam Morgan, founder of Bureau, discussing major industry stories from the newsletter. Follow along at https://thisweekincoworking.com/week-29-2026/ They examine Airbnb’s rollout of coworking day passes in London and debate whether it’s a net positive distribution channel or a potential disruptor, including impacts on pricing, planning, and space culture. They compare assessing flex offices versus traditional leases through both financial and cultural lenses, and Adam shares how Bureau uses modular office pods and rooms to make workspaces faster to build and easy to move, with ventilation and sensor-driven features. They also cover after-hours monetization via Night Office and explain fractional/part-time offices, plus a teaser for an upcoming deep dive on dynamic pricing. Chapters: 00:00 Welcome and Introductions 01:41 What’s on This Week 02:29 Airbnb Day Passes 04:31 Super App Implications 06:38 Operator Terms and Culture 09:29 NYC Leaders Coffee Plug 10:20 Flex vs Lease Debate 11:08 How Bureau Uses Offices 13:17 What Drives Space Choice 15:59 What Bureau Builds 18:07 Modular Pods in Practice 19:45 Ventilation and Cooling 21:06 Meetup and Free Coffee 21:44 Belonging Versus Fitting In 22:07 Niche Coworking Communities 25:06 Night Office After Hours 26:52 Events and Utilization Wins 28:45 Fractional Office Concept 31:02 Operational and Pricing Model 34:43 Dynamic Pricing Deep Dive 37:11 Wrap Up and Farewell

Host Hector Kolonas and guest co-host James Shannon (essensys) recap a technical, newsletter-driven episode sponsored by essensys’ Elumo, a product that combines booking and access to help flex operators capture more meeting-room revenue with a tap-to-book Apple Wallet experience and simplified per-room pricing. They celebrate Hoxton Mix’s 16 years in business and its scale to 100,000 virtual office customers through automation, AI, and channel partnerships. They discuss “vibe coding,” highlighting build-vs-buy risks, hidden ownership/support burdens, and cost control issues like uncapped token usage, while noting its value for prototyping and communicating ideas. They cover Landmark Space’s rebrand to Elementa Workspace and its positioning around “science at work.” They also examine 1000 Satellites’ Berlin launch using a “full-building flex” model and close with Hector’s concept of “context debt,” emphasizing documenting the “why” behind decisions.00:00 Jam Packed Agenda00:46 Meet The Hosts01:19 Elumo What It Solves02:57 Pricing And ROI Update04:47 Newsletter And Where To Subscribe05:20 Hoxton Mix Success Story08:31 Vibe Coding Debate13:50 Human In The Loop14:42 Lean Ops With AI15:25 Elementa Rebrand Shift15:57 Science Led Workspaces17:19 Berlin Building Flex19:36 Europe Adoption Hurdles20:37 Unified Access Experience21:21 Context Debt Explained23:41 Capturing The Why26:12 Wrap Up And Launch

Host Hector Kolonas interviews Jon Thompson, a Cincinnati-based marketing and social media professional, about his new vertical microdrama miniseries, “Coworking.” Thompson shares his career path (USTA/US Open, Snapchat, Mars/M&M’s, Kroger, Ogilvy, and Web3/crypto) and how his coworking experience began at a WeWork in Soho while building an in-house content studio for M&M’s. He explains why he chose the fast-growing micro-series format to finally get his writing on screen: eight 2–3 minute episodes designed for Reels/TikTok/YouTube Shorts. The comedy/satire follows competing IV hydration startups in the same coworking space, alongside characters like a community manager, therapist, and wellness influencer. He details partnering with Union Hall Coworking/Centrifuge for funding and filming access, leveraging local brands and influencers, a mid-August premiere, and plans for distribution across social platforms and possibly LinkedIn. Show notes: twic.co/microdrama Show's Instagram: https://www.instagram.com/coworkingmicro 00:00 Welcome and Guest Intro 00:34 Jon Thompson Background 01:55 First Coworking Experiences 03:52 Why a Micro Series 05:15 Series Format and Story 07:09 Where to Watch and Release 09:14 Cast Influencers and Premiere 10:46 Filming at Union Hall 13:30 Funding and Local Partners 15:24 Coworking Community Collaboration 17:14 Season Two and Sponsorships 18:11 Wrap Up and Farewell

In this week's recap, Hector is joined by William Edmondson from iPostal1 Workspace to break down the biggest stories in coworking, flex work, and the broader workspace industry. From the rise of the personality economy to major market moves reshaping the global coworking landscape — there's a lot to unpack. Plus, we have a brand-new global survey on coworking tenure that we need YOUR input on. 📌 Topics Covered: 0:36 — The Personality Economy: Are we finally seeing the shift from brand-first to people-first business? Why personal brands are becoming foundational infrastructure How AI is amplifying the shift — and what that means for coworking operators The dead internet theory and why human beats automated in a world of AI slop 12:20 — iPostal1 Expands into Canada 800+ Canadian workspaces, and most aren't yet capturing virtual mail revenue How iPostal1 is investing in Canadian market awareness, Canadian dollar billing, and partnerships with Canada Post & Purolator Why indie operators can't afford to leave this revenue on the table 16:50 — Indie Coworking by the Numbers (via Coworking Café) 73 US cities analysed — St. Paul leads with 80% indie market share The Midwest dominates indie coworking density Debating what "indie" really means when self-funded operators like Perfect Office Solutions hit 30+ locations 20:58 — Market Moves: A Big Week in Coworking M&A & Expansion JustCo lists on the Singapore Stock Exchange, raising $100M SGD The Malin expands to Brooklyn | Saltbox raises capital | ROAM launches workspace services Attico raises €180M across Iberia | Monday expands into Spain What this consolidation wave means for indie operators thinking about exit strategy 30:10 — Gigs or Careers? Coworking Tenure & the People Problem Why coworking struggles to retain its best community managers Real examples of community managers who became CEOs and owners Introducing the Coworking Tenure Survey — take it at twic.co/tenure The rise of fractional leadership as a retention alternative 33:43 — Jobs Board & Upcoming Events iPostal1 is hiring a Director of Business Development → twic.co/jobs GWA Immersive in Toronto | GCUC Manchester | Global Coworking Alliance Summit 🔗 Links & Resources: Follow along with the newsletter: https://ThisWeekInCoworking.com/week-22-2026/ Take the Coworking Tenure Survey: TWIC.co/tenure Jobs Board: https://TWIC.co/jobs iPostal1 for workspace operators: https://iPostal1Workspace.com CoMRAA (virtual address advocacy): https://CoMRAA.org Events calendar: https://TWIC.co/events This Week In Coworking is a weekly newsletter and podcast covering the global coworking industry. New episodes every week.

Hector Kolonas is joined by Momchil Blaskov from OfficeRnD to dig into this week's biggest coworking stories. (1:43) OfficeRnD's new AI Sales Agent — what it does, how fast operators can go live, where it lives today, and what a full agent suite could look like by Q3. (10:13) Childcare as a workspace amenity — the real cognitive load on working parents and why most spaces that try full childcare eventually scale back. (16:03) WOTSO's day pass experiment across Australia & New Zealand — a two-thirds price cut that nearly doubled revenue and shifted 70% of bookings to self-service. (27:09) Poland's flex market — 30% growth over three years, 4.6M sq ft, now over 3% of total office stock. Read the full newsletter: https://thisweekincoworking.com/week-21-2026/

What does a coworking operator do when they discover Claude Code? They vibe code a brand new website in 20 hours, replace a bunch of SaaS tools, and build custom apps without writing a single line of code. In this episode, Hector Kolonas sits down with Justin Moran (founder of Workplace in Massachusetts and operator of 5 coworking spaces) to break down how he's using AI, automation, and vibe coding to run lean, cut costs, and build exactly the tools his business needs. In this episode: How Justin grew from 1 → 5 coworking locations with just 5 staff 80 automations that run his business on autopilot How a ski trip conversation led to 90 days of Claude AI obsession Vibe coding a full website, chatbot, AI answering service & booking widget in one rainy Sunday Replacing Calendly and Intercom with custom-built tools The framework for deciding what to vibe code vs. what to leave to the pros Security guardrails every operator needs before deploying AI-built apps How to get started with Claude... even if you've never coded before 📄 Full show notes, blog post & summary: https://TWIC.co/claudecoworking Chapters: 0:00 Introduction1:30 Justin's Background & Workplace Growth7:00 Running Lean with Automation17:00 Discovering Claude & The Vibe Coding Journey26:00 What to Vibe Code vs. Leave to the Pros33:00 Security, Guardrails & Getting Started40:00 AI & Staff: Setting Guardrails44:00 Wrap-Up & Resources Connect with Justin Moran: https://www.linkedin.com/in/justinmoran/ Connect with This Week in Coworking: 🌐 TWIC.co 📸 Instagram | LinkedIn | YouTube @thisweekInCoworking This Week in Coworking is the podcast for coworking space operators, flex office founders, and workspace entrepreneurs. Hosted by Hector Kolonas. coworking #vibecoding #claudeai #flexoffice #coworkingbusiness #AItools #automation #operatorlife #proptech #worksplacetechnology

Community Magic, Smart Pricing, and Network Effects in Coworking (Week 19, 2026) | This Week in CoworkingHost Hector Kolonas and guest co-host Eyal Lasker of Flexspace review This Week in Coworking newsletter week 19 (2026), discussing how a Pearl’s Cowork community manager turned a virtual office mail pickup into an all-day member connection and what makes these “community magic” moments feel authentic. They explore how data and automation can free community teams for human matchmaking while systemizing discovery, availability, and pricing. Eyal explains Flexspace’s AI-driven smart pricing agent, first proven on meeting rooms (showing price elasticity) and now extended to private offices, delivered inside existing sales workflows (HubSpot, property management systems, or Excel). They also cover Ramp’s new connector bringing spending data from 50,000 businesses into Claude, and debate Sarah Travers’ argument that utilization and multi-location network effects matter more than location counts when expanding within a region versus new markets.00:00 Welcome and agenda01:43 Community magic from mail04:01 Data powered matchmaking06:05 Smart pricing at Flexspace10:01 Sales workflow integration11:34 AI pricing and micro markets15:27 Ramp data for Claude18:08 Sarah Travers on utilization19:50 Network effects and expansion25:26 Wrap up and where to meet

Hector Kolonas hosts Alex Garza of Alliance Virtual Offices to discuss partner testimonials on how Alliance drives additional revenue while handling compliance, payments, and customer support, plus new network-driven meeting room bookings across locations. They review advice on responding when a large coworking brand opens nearby, emphasizing differentiation, market validation, and leveraging increased awareness without copying competitors. The episode highlights new Coworking Cafe data showing US coworking growth (9,136 spaces in the top 50 markets; 163.9M sq ft, about 2.9% of office space) and UK/Ireland surpassing 4,500 spaces, noting competitiveness and continued expansion opportunity. They also cover an AI coding-agent incident where Cursor deleted a production database and backups in seconds, and debate guardrails for AI-enabled development. Finally, Hector argues Google Calendar shouldn’t be the “glue” for system integrations.00:00 Welcome and Agenda01:09 Alliance Partner Wins05:28 Meeting Rooms Network07:50 Big Brand Next Door12:25 Coworking Growth Data16:42 Virtual Office Pricing19:32 AI Deletes Database24:41 Google Calendar Trap28:10 Wrap Up and Thanks

Launching 28 Neighborhood Work Clubs Fast: Switchyards, Third Places & the Future of Coworking with Kayla Gottschalk In this episode of This Week In Coworking, host Hector Kolonas talks with Kayla Gottschalk, Atlanta-based launch lead at Switchyards, about building and launching neighborhood work clubs and how “third places” differ from traditional coworking. Show notes with links and details at https://twic.co/28clubs Kayla shares her path from facility management and furniture/workplace transformation through COVID into coworking, and explains how Switchyards creates a homey, human-centered feel through lighting, music, coffee, and design details. She discusses selecting spaces with a flexible mindset, moving fast with an in-house approach, and selecting local vendor partnerships, and why coworking is evolving into multiple niches within a broader personal workspace ecosystem. Kayla also shares what’s next for her, how to connect via LinkedIn and CoBuilt (cobuilt.io), and advice for corporate professionals looking to enter coworking.00:00 Welcome and Guest Intro00:54 Kayla’s Role at Switchyards02:39 Career Path Into Coworking05:05 Third Places Explained06:26 Designing the Switchyards Feel07:42 Site Selection Basics09:08 Launch Process and Speed10:58 Furniture and Build Strategy12:12 Future of Work and Coworking14:10 Predictions for Next 3 Years15:36 What’s Next for Kayla16:48 Career Advice and Wrap Up

Host Hector Kolonas and returning guest James Shannon recap week 17 of 2026, reflecting on GCUC and a recorded elumo demo. James shares three elumo improvements based on early adopter feedback: a new wireless door handle for fast, simple retrofits; a shift from per-user to fixed per-room monthly pricing; and faster deployment via expanded integrations beyond OfficeRnD to platforms like Yardi and Nexudus. Follow along at https://thisweekincoworking.com/week-17-2026/ They explain elumo's goal of monetizing meeting rooms while improving member experience through tap-to-book, charge, and open access and enforcing credit-based usage. The episode also discusses leaders entering coworking from other industries, designing “me” versus “we” space zones, dynamically toggling rooms between offices and bookable space, the unbundling of office/buildings, and a roundup of AI developments including tracking, security risks, and new AI features from OfficeRnD, Nexudus, and Salesforce.00:00 Welcome Back and GCUC Recap00:50 Illumina Demo Highlights01:35 Wireless Lock Retrofit02:32 Per Room Pricing Shift03:43 Faster Integrations Rollout04:43 What Illumina Actually Is06:29 Credits and Fair Use Enforcement07:56 Operators From Outside Industry12:39 Designing Me vs We Zones14:04 Dynamic Space Monetization17:13 Toggle Any Space Bookable18:28 Fax Machine Unbundling19:24 Everything as a Service20:26 Gen Z UX Expectations22:31 AI Chaos Roundup25:46 AI Pricing and Value29:16 Data Foundations for AI30:28 Wrap Up and Where Next

Recorded from the Yardi offices in NYC, Hector is joined by Sam Rosen and Peter Kolaczynski to introduce the Coworking Index, a new Coworking Cafe resource that publishes monthly, dynamic US-only flexible workspace operator analytics. They explain how Yardi’s first-party research team tracks coworking locations and square footage and pairs it with underlying office inventory data to calculate coworking’s share of the overall office market, enabling market and submarket comparisons. The site shows top-line totals, a coworking percentage benchmark, historical comparisons back to October 2025, heat maps, top markets by locations and square feet (including Manhattan’s outsized square footage), state views, and sortable growth metrics, while excluding non-branded on-demand options. They discuss who it’s for operators, brokers and tenants - and invite industry feedback. Links and more shownotes: https://twic.co/index 00:00 Welcome From GCUC NYC00:37 What Is Coworking Index01:39 Meet Peter And Data Team02:31 Why Yardi Data Matters04:40 Live Tour Of Dashboard06:39 Update Cadence And Scope08:03 Heatmaps And Market Rankings10:33 Who Should Use It14:04 Surprising High Penetration Markets17:52 Methodology And Definitions22:29 Future Features And Feedback24:29 Wrap Up And Thanks