The Way We Source

Most procurement teams are stuck playing catch-up — but KR Barron reveals how to truly transform your role into a strategic, human-centered partnership that drives real business impact. In this eye-opening episode, KR Barron dismantles the traditional notion of procurement as a sideline advisory and shows how becoming embedded as a decision partner can redefine your influence. She shares her unconventional approach of "sitting at every lunch table", actively ingraining yourself into daily business conversations, and the power of transparency and kindness in building trust. Discover why process alone isn't enough - it's understanding, influence, and genuine human connection that unlocks value. You'll learn how to shift procurement from rigid protocols to scalable, digestible workflows that empower teams, reduce wasted time, and foster innovation. KR shares practical tactics for disrupting old habits, breaking bad processes, and turning savings into real value creation. We break down how to segment your purchases, assess risks, and create win-win negotiations, even in highly regulated environments like healthcare and tech. Ultimately, this episode emphasizes why putting people first isn't just ethical - it's essential to securing a more adaptable, resilient procurement function in a new era. Whether you're a sourcing pro, a business leader, or aspiring to lead with impact, KR’s insights will inspire you to forge stronger, more human-centric partnerships that deliver beyond cost savings. Ready to own your procurement narrative and lead with kindness and creativity? Tune in now. KR Barron is a seasoned procurement expert, building and rebuilding teams across tech, retail, healthcare, and grocery—known for her human approach and strategic impact in complex environments. This episode is perfect for procurement professionals, business leaders, and anyone looking to reframe the role of procurement as a true business partner—driven by purpose, influence, and genuine human connection.

In this episode of "The Way We Source," Sam Jenks sits down with Bart Van Veldhuizen, founder of Proactive Procurement, to explore the transformative journey of procurement from a policing function to a strategic partner. Bart shares insights on enabling value through proactive strategies, the role of technology in modern procurement, and the importance of building trust with suppliers. Discover how procurement can drive innovation, streamline processes, and foster long-term partnerships that benefit both businesses and their vendors.

Most procurement advice focuses on negotiation tactics or savings - but Adrienne Cole reveals the real secret weapon: your feet. In a world rushing toward AI-driven insights, she argues that the human edge in procurement is your ability to connect , think , and act outside the spreadsheet. This episode is a masterclass for professionals craving strategic relevance in a data-flooded landscape. We dive into why the most valuable procurement skill isn't just crunching numbers but using your legs, literally and figuratively, to build relationships and gather intel. Adrienne shares how moving beyond emails to face-to-face conversations unlocks trust, cooperation, and hidden opportunities no machine can replace. She’s an independent procurement strategist, working globally with scaling businesses and enterprises. With decades of experience at giants like P&G, BT, and Citibank, she brings a unique blend of operational expertise and strategic insight, now empowering teams to excel in an AI-accelerated world. Her stories of supplier negotiations, strategic decision-making, and avoiding costly traps are packed with timeless lessons. You'll discover: How AI accelerates data analysis but shifts the real value to human judgment and emotional intelligence. Concrete examples of speed and insight transforming procurement - from rapid RFP cycles to spotting subtle supplier risks. Why being a generalist can be your superpower - and how this broad perspective is more critical than ever. The importance of strategic thinking: aligning procurement activities with company goals - no matter how complex or fast-changing. Adrienne’s take on the future: How small teams and emerging markets are leveraging AI to level the playing field and innovate faster than the giants. In an era where tech is reshaping every process, Adrienne warns: the human in the loop is your true competitive advantage. If you're eager to harness AI without losing the strategic, relationship-driven essence of procurement, this conversation is destined to shift your perspective - and your career. Whether you’re starting out, scaling up, or leading transformation, this episode arms you with the mindset and insights to thrive in the new procurement frontier. Perfect for strategic thinkers, aspiring generalists, and anyone determined to keep the human touch central amidst endless data.

Discover the hidden risks in supply chains that could cost your business millions. Justin Dillon, CEO of Freedom AI, reveals how legislation, consumer demand, and ethical challenges are reshaping responsible sourcing. This episode uncovers why supply chain visibility is not just a moral issue but a strategic necessity. Justin shares insights from his work with the White House, UN, and Google, explaining how companies are shifting from reactive compliance to proactive risk management. Learn how to use AI and real-time data to uncover bottlenecks before they become crises, embedding ethical sourcing into everyday operations. In an era where legislation and consumer voices grow louder, ignoring these invisible risks can lead to reputational damage and missed opportunities. Tune in to transform your supply chain approach, leveraging transparency as a competitive edge.

In this insightful episode, we sit down with Andreas Schulz, a procurement leader whose career spans from major corporations like Daimler, Allianz and Bosch to innovative startups. Andreas shares his wealth of experience, offering listeners a deep dive into the challenges and triumphs of procurement transformation. He unveils his acclaimed 7-step framework, designed to shift procurement from a mere cost center to a vital strategic partner within organizations. Listeners will gain valuable insights into the importance of cultural change, the power of strategic partnerships, and the real-world application of AI in procurement. Andreas also addresses common pitfalls and provides actionable strategies to overcome them, making this episode a must-listen for anyone looking to elevate their procurement practices and drive meaningful results.

Most manufacturing procurement teams overlook a critical opportunity: leveraging AI and strategic communication to unlock their true potential. Wilbert Baerwaldt, a seasoned expert with over 30 years in supply chain and procurement, reveals for Kodiak Hub how organizations can shift from reactive order takers to trusted strategic partners, without falling into common pitfalls. When procurement is buried in bureaucracy or seen merely as an administrative function, companies miss out on huge value. Wilbert shares concrete signs of trust - like direct reporting lines to leadership - and warns of red flags such as fragmented supplier management or poor data quality that undermine strategic influence. He emphasizes that a well-organized procurement function, embedded within the leadership structure, is essential for not just surviving but thriving in today's volatile market. You'll discover: how to align procurement and planning for smoother operations; the role of communication and stakeholder management in building trust; and how AI can optimize supplier screening, risk assessment, and negotiation prep, if used correctly. Wilbert discusses the importance of clean data, responsible AI application, and the dangers of overestimating AI's current capabilities, especially around data quality and interpretation. The stakes are high: organizations that neglect strategic procurement and AI integration risk losing efficiency, competitive advantage, and resilience. The opportunity lies in embracing automation to handle routine tasks, freeing teams to monitor risks, foster supplier relationships, and innovate. The future favors proactive, data-driven procurement that anticipates disruptions rather than reacts to them.

Most procurement teams miss the potential of sourcing by treating it as a one-and-done task - Oscar Fernández reveals how shifting to continuous discovery can unlock hidden value you didn't know was there. If you’re tired of sourcing being a boring checkbox or an overhead activity, this episode will challenge your assumptions about how to truly leverage sourcing for competitive advantage. Oscar Fernández, founder of Procurement & senior partner at Plima, brings over 15 years at the intersection of manufacturing discipline and software chaos. With a background from automotive and high-growth tech companies, he challenges the conventional wisdom that sourcing is just about price and compliance. Instead, Oscar shares how authentic competition, stakeholder alignment, and early leverage create real power—beyond the typical RFP process. You’ll discover why many procurement functions fall into the trap of process obsession and how shifting focus to market insights, cost modeling, and vendor shaping transforms sourcing from tactical to strategic. In this episode, we break down: Why most organizations view sourcing as a tedious, compliance-driven activity—and how to turn it into a continuous competitive advantage. The key to creating real, authentic competition instead of superficial "artificial" bids. When leverage is actually created—before the RFP hits the table, not during. How transparency, market intelligence, and timing can unlock massive savings and strategic value. Why the same principles of cost breakdown and vendor transparency from manufacturing can revolutionize SaaS and service sourcing. Tune in!

The future of procurement isn’t about categories - it’s about strategic, end-to-end partnerships that drive revenue, not just cut costs. Bobby Baszynski, Head of Procurement at Mercury and former energy sector negotiator, shares how her unorthodox path taught her to operate in uncertainty and build relationships that lead to transformative business impact. Discover how procurement can elevate from a cost gatekeeper to a strategic partner by embracing agility, reskilling negotiation muscle, and shifting from siloed categories to integrated business workflows. Bobby breaks down proven tactics for navigating VUCA markets, managing vendor risks in AI-backed innovations, and designing scalable processes that support rapid growth. She reveals why moving away from rigid silos unlocks better ownership and outcomes, and how procurement’s true value lies in enabling revenue growth - not just savings. You’ll learn concrete frameworks, from negotiation preparation to risk mitigation and stakeholder choreography that can instantly reshape your approach. Whether you’re scaling a startup, leading large enterprise transformation, or just rethink how procurement can influence the top line, this episode offers actionable insights to make your team more strategic, more adaptable, and more valued.

Stop scrolling the AI hype and start building a strategy. Every procurement leader is feeling it: the pressure to "do AI" without a clear map of where to start. In this episode, Sam Jenks sits down with Marijn Overvest , founder of Procurement Tactics, to move past the anxiety and look at the actual reality of procurement in 2026. Marijn breaks down why 2024/25 was the "year of experimentation" and why 2026 is officially the Year of the AI Agent. We move beyond ChatGPT prompts to discuss how autonomous agents will soon handle the "boring" administrative tasks, finally freeing up procurement pros to do what they do best: build relationships and drive strategic value. In this episode, we cover: The 4 Stages of AI Maturity: Where does your team actually sit? The "Skills Gap" Myth: Why digital literacy is more important than buying new software. Sustainability vs. Survival: How to handle ESG goals when margins are under fire. Future-Proofing: Why empathy and "soft skills" are your ultimate shield against automation.

Unlock the secret to transforming procurement from a cost center into a powerhouse of value with Simon Frost, a true procurement adventurer and a seasoned strategist known for turning procurement into a strategic, value-creating function. After two decades working with giants like Mars and Innocent, Simon reveals how visionary sourcing and strategic supplier relationships can revolutionize your business - no matter the industry or size. If you’re a procurement leader feeling overlooked, overwhelmed, or underperforming, this episode is your blueprint to step into your true potential. Simon shares gripping stories from sourcing $5,000 tons of mango in India to building procurement functions from scratch - showing that procurement is less of a back-office support role and more of a high-stakes adventure. You’ll discover how elite teams leverage advanced cost modeling to slash costs, boost supply chain resilience, and embed sustainability directly into the P&L. He breaks down the often-misunderstood world of Supplier Relationship Management (SRM) and exposes the wild-west landscape of SRM technology, revealing how mature organizations turn supplier partnerships into strategic long-term alliances. We dive deep into the critical mindset shifts necessary to elevate procurement’s impact. Simon explains why positioning procurement as a true business partner - rather than a support function is fundamental to winning C-suite buy-in. Plus, he reveals why many teams fail at technology adoption and shares practical strategies that turn software implementations into lasting success stories. This episode isn’t just for procurement specialists - it's for any business leader eager to unlock procurement’s full potential.

Canda Rozier shares her insights from over 30 years as a procurement practitioner and CPO. The discussion centers on the current state of procurement technology, the hype surrounding AI, and the critical importance of organizational readiness before implementing new tools. The Reality of AI and Tech Hype Rozier explains that while AI is currently the "new shiny toy" , it feels different from past trends due to its widespread personal and professional adoption. However, she warns that many companies are simply using "phrase du jour" marketing—like "AI-enabled" or "AI-powered"—without changing their underlying technology. She advises buyers to watch for "tells" of fake AI, such as sales teams who get a "deer in the headlights" look when asked about their underlying Large Language Model (LLM) or vendors who refuse to show a live sandbox demo in favor of a recorded video. The Inconvenient Truth of Implementation A significant portion of the discussion addresses why procurement tech often fails. Rozier points out that failure or abandonment rates can reach 80% to 90%. The "inconvenient truth" is that many organizations simply aren't ready for the tech they buy. She compares buying complex software without readiness to buying a Lamborghini without knowing how to drive a manual transmission. Success requires "absorption capacity," which includes the corporate appetite to handle process changes, policy updates, and the realignment of job responsibilities. Defining Readiness and the "Why" To be truly ready, Rozier argues that a company must have a unified goal and understand their "why" before purchasing. This includes having a multi-dimensional governance structure and involving cross-functional stakeholders like Finance early on to avoid surprises like mismatched charts of accounts. She also emphasizes that "dirty data" is often a symptom of "dirty processes". Companies must standardize their processes to ensure that once data is cleaned, it stays clean going forward. Risk as a New Mandate While procurement has traditionally been "cash motivated" and focused on savings , Rozier notes that risk management is becoming a top-tier mandate due to global regulatory requirements like CSRD and EUDR. She suggests that the fastest way to waste a year in procurement is to chase a shiny toy without a clear purpose , whereas the fastest way to "win a year" is to understand business drivers and partner closely with internal stakeholders.

Indirect spend gets dismissed as “pens and paper” - but Steve Walton (NMCB Consulting, Everything Counts) explains why that mindset quietly creates risk, bloats the supplier base, and leaves value on the table. In this episode, Steve shares practical stories from marketing procurement (including why media auditing can save millions), plus a stakeholder-friendly enablement approach that turns procurement from a late-stage blocker into an early-stage accelerant - with frameworks for better RFPs, contracting, negotiation, and supplier relationships.

In this episode of The Way We Source, our host Sam Jenks welcomes Jon Hansen, a seasoned voice in procurement with over four decades of experience. Jon, the founder of Procurement Insights, shares his unique 360-degree perspective on why many procurement initiatives fail and how technology can succeed or falter. The conversation delves into the challenges of tech-led approaches, the importance of human-centric models, and the often-overlooked mid-market segment. Jon's insights offer a compelling look at the future of procurement and the critical role of practitioners in driving success. Timestamps: (00:00) Introduction to Jon Hansen and his background in procurement (05:12) The evolution of procurement technology over the decades (12:45) Challenges with tech-led approaches and the importance of human-centric models (20:30) The role of mid-market organizations in procurement (28:15) The Hanson Fitts score and measuring practitioner readiness (35:50) The future of procurement and the need for practitioner-led success (45:00) Quick-fire round with personal insights from Jon Hansen

In this episode of The Way We Source, host Sam Jenks engages with Jan-Henner Theissen, founder and managing director of Target P, to explore the evolving landscape of procurement. They discuss the cultural differences in procurement practices between Europe and the U.S., the importance of decision-making speed, and the need for a balanced approach to cost, risk, and ESG. Jan emphasizes the significance of supplier relationship management and the necessity for procurement leaders to embrace technology and foster collaboration. The conversation also touches on the future of procurement leadership and the critical role of data analytics in driving success.

This episode, we’re joined by Chris Sawchuk - Principal & Global Procurement Advisory Practice Leader at The Hackett Group. With over 20 years of experience in supply management, Chris works directly with the Global 2000 and midsized companies around the globe, and in a variety of industries, to improve all aspects of supply management, including process redesign, technology enablement, operations strategy planning, organizational change, and strategic sourcing. Mr. Sawchuk specializes in working directly with CPOs to help define a long-term strategy. He is a regular contributor to business publications, a frequent presenter at industry events, and author of numerous research papers and books. Mr. Sawchuk’s background includes engineering, operations, and sales roles with both United Technologies and IBM. Timestamps: (00:37) - Introducing Chris (02:02) - How has the Hackett Group been either reactive or proactive with tall the volatility in the Procurement industry? (04:28) - How have the dominant priorities at the beginning of 2025 changed or held up throughout the year? (07:28) - What do Procurement teams and leaders mean when they say “transforming the operating model” is a top priority? (11:11) - Is AI at the center of a Procurement operating model in 2025? (13:36) - Are Procurement’s changing priorities a result of direct de-prioritization or bandwidth limitations? (21:05) - Is the deprioritization of SRM contradictory to Procurement’s other higher priorities? (25:56) - Where does Procurement fit into the top priorities of a CEO or broader business? (31:02) - Why does volatility the biggest driver of transformation in Procurement? (32:32) - Should companies invest through volatility to get a competitive edge or tighten the purse strings during the crisis? And how does this apply to AI adoption? (41:00) - Chris answers Sam’s round of quick-fire questions (44:54) - What does Chris think will define Procurement in 2026?

Daniela Osio is a trailblazer in sustainable procurement and technology - and another returning Hall of Fame guest to The Way We Source! A former DuPont executive, she played a pivotal role in the Dow-DuPont merger and led global risk management for a $4B business unit. Now CEO and Founder of Kloopify, Daniela is transforming procurement by equipping teams with data-driven tools to cut costs, reduce risk, and embed sustainability into every decision. Her work has earned her the Innovation Award from the Future Insights Network and recognition as an ISM 30 Under 30 Supply Chain Star. Passionate and visionary, Daniela is redefining what modern procurement can achieve. Connect with Daniela on Linkedin: https://www.linkedin.com/in/danielaosio/ Learn more about Kloopify: https://www.kloopify.com/ Get in touch with Kodiak Hub: https://www.kodiakhub.com TIMESTAMPS: (00:38) - Introducing Daniela (01:44) - What are Daniela’s biggest learnings since founding Kloopify? (02:39) - What was the turning point for Daniela to go from procurement practitioner to procuretech founder? (04:34) - What did Daniela see that Procurement leaders were missing that inspired her to found Kloopify? (08:37) - Does Daniel think that companies are turning their backs on sustainability and is she concerned by this? (11:00) - What are Procurement teams getting right and wrong about AI? (14:52) - How does Daniela think that Procurement should tackle the challenges of these turbulent times? (18:40) - Does Daniela see a difference between the early adopters and laggards of AI in Procurement? (21:28) - How was Kloopify’s founded driven by trends in the Procurement market? (26:05) - What is Daniela spending her week on as a procuretech founder and CEO? (28:51) - What does Daniela see as the next chapter of Kloopify? (30:38) - What other AI solutions in the market does Daniela find exciting? (32:35) - Daniela answers our round of quick-fire questions!

In our first cross-over episode, Kodiak Hub's Sam Jenks sits down with Ed Cross & Richard Beattie of the "Procurement Says No" podcast for candid convo about Procurement, full of hot takes, laughs, and learnings. "Procurement Says No" is an irreverent but insightful take on all things procurement through podcasting - with the thoughts of two CIPS award-winning procurement Gods who want to share their love of procurement with newbies, oldies and the procurious. TIMESTAMPS: (00:36) - Introducing Ed Cross & Richard Beattie of the “Procurement Says No” podcast (01:55) - What is Procurement Says No’s philosophy of Procurement and what do they say no to? (03:50) - Why do Procurement professionals take themselves so seriously? And does it play into their role? (07:12) - How can Procurement reposition itself to align with the order and be seen as helpful rather than hindering? (11:13) - How can Procurement avoid having their process get in the way for the business? (15:20) - How have Ed & Richard seen AI in Procurement work and not work? (25:06) - How should Procurement respond to geopolitics and tariffs? (30:50) - How should Procurement respond to the tariffs in their sourcing? (37:40) - What should business professionals do to navigate these challenges? (40:23) - How does Procurement get beyond the spreadsheets and act?

James Meads is a seasoned Procurement practitioner-turned-consultant and the Founder of ProcurementSoftware.site , a free to access website for anyone seeking a simple way to filter, compare and shortlist digital procurement solutions. Built by practitioners and completely unbiased, Procurement Software and James offer an easy-to-use, free resource for practitioners and solution providers alike. James also advises procurement technology start-ups / scale-ups, helping them understand their market, develop their product and reach their target audience – along with hosting, MCing, and moderating webinars for ProcureTech SaaS providers and hosting the Procurement Software podcast. James returns to The Way We Source podcast for a fantastic discussion with Sam Jenks about the current state of Procurement, technology adoption, Procurement advocating and investing in itself, and more! Get in touch with James Meads on LinkedIn: https://www.linkedin.com/in/james-meads/ And visit ProcurementSoftware.site To learn more about Kodiak Hub and our world class Supplier Relationship Management solutions, check out: https://www.kodiakhub.com (00:37) - Introducing James Meads (01:34) - What does Sourcing & Procurement mean to James now? (02:23) - Does James see anything that will help Procurement be more strategic? (03:33) - James talks about his journey with ProcurementSoftware.site (06:30) - What sets ProcurementSoftware.site apart from other Procurement agencies? (07:25) - What does James think about build vs. buy with procure tech? (12:38) - What are the biggest barriers for Procurement to get new technology? (16:26) - How can more of an entrepreneurial spirt empower Procurement? (21:10) - How can Procurement sell in the idea of pragmatism to their business? (24:20) - Why does Procurement prioritize technocracy over entrepreneurialism? (29:23) - Does Procurement have a problem with improving soft skills? (30:39) - What have been the major eras of James’ 23 year career in Procurement? (33:31) - Does James think Procurement has become the function of “No”? (34:51) - James answers our round of quick-fire questions

Richard Struthers, Procurement Interim Practitioner and Chartered MCIPS professional, brings nearly two decades of hands-on experience delivering strategic procurement solutions across interim, consultancy, and in-house roles. Based in Surrey UK and working across the South East, Richard has led high-impact projects in HR, Professional Services, Consultancy, Fleet, and Contingent Labour across FTSE 100s, global corporates, the public sector, utilities, and startups—both in the UK and internationally. In this episode, Richard joins Sam to explore the realities of interim procurement—how to deliver measurable value fast, build trust within teams, and navigate complex transformation projects. He shares insights on how businesses can get the most out of procurement interims and how he connects clients with top-tier professionals from his trusted network through his consultancy. As a mentor to aspiring procurement interims, Richard also dives into the freelance market, offering practical advice for those getting started. Whether you're looking to strengthen your procurement delivery or develop your interim career, this episode is packed with real-world guidance and inspiration. Connect with Richard on LinkedIn: linkedin.com/in/richardstruthers (00:38) - Introducing Richard Struthers (01:21) - What does Procurement & Sourcing mean to Richard? (02:38) - What does Richard see as the variety of the role of Procurement? (04:22) - What advice would Richard give to someone thinking about starting with Procurement? (06:20) - What services does Richard provide at Rosemae Procurement? (08:44) - What attracts Richard and others to an interim Procurement role? (11:18) - What does an interim Procurement role teach you that a permanent role doesn’t? (13:01) - What are some of the primary challenges that Richard meets in his interim work? (14:57) - What sort of common challenges does Richard face when he starts an interim role? (16:50) - Why would a Procurement organization bring in an interim instead of a consultant? (18:16) - How do organizations scope for and bring in interims and how do they succeed or fail? (21:08) - What is the importance of CIPS for Purchasing professionals in the UK? (23:35) - Are there any particular skills that Richard has developed in his interim Procurement work? And how has CIPS contributed? (25:45) - How has Richard seen Procurement evolve during his 20+ year career? (28:18) - What areas of Procurement will be changed most by technology over the coming years? (31:48) - How can Procurement improve supplier relationships? (35:42) - What makes a good interim Procurement leader? (38:48) - Richard answers our round of quick-fire questions

Susan Walsh, Founder & Mistress of Data at The Classification Guru, is a globally recognised expert in data classification, cleaning, and transformation who has spent over a decade helping organisations across many industries resolve their "dirty data" issues. In 2017, she founded The Classification Guru Ltd to provide innovative solutions to data problems, particularly in procurement, where clean and accurate data is critical. Since then, Susan has successfully worked with over 90 clients worldwide, unlocking the true potential of their data. Beyond being an entrepreneur, Susan is an influential thought leader, global speaker, and advocate for clean data and the author of the acclaimed book, “Between the Spreadsheets: Classifying and Fixing Dirty Data,” a practical guide for professionals tackling data issues. In this fantastic episode, she joins Sam to discuss the importance of data quality in Procurement for insights, efficiency, & AI excellence, the challenges that Procurement teams face with their data, how teams can best clean & harness the power of their data, and more! Connect with Susan on LinkedIn: https://www.linkedin.com/in/susanewalsh/ Learn more about Kodiak Hub’s SRM platform: https://www.kodiakhub.com TIMESTAMPS: (00:39) - Introducing Susan Walsh (01:40) - What does Sourcing & Procurement mean to Susan today vs. 3-5 years ago? (03:08) - What does Susan think that Procurement is getting wrong? (04:26) - What is Susan’s mission and offerings with The Classification Guru? (05:13) - What is the end state of Procurement data that Susan helps teams to achieve? (06:40) - Where does data play a role in Procurement driving value for their business? (08:18) - What are the barriers that teams have to fix their data? (09:40) - What are the eras of data management in Procurement that Susan has seen in her career? (11:47) - Are centers of excellence and data ops essential for successful Procurement teams of today and tomorrow? (13:49) - Where does Susan see teams struggling most to get the most value out of their data? (14:27) - Can Data Analysts make the transition to being a solid hire in a Procurement team? (15:00) - Why would Data Analysts struggle to work in Procurement? (18:00) - Can AI drive value for Procurement without clean, complete data? (19:00) - Will teams with clean procurement data be able to harness the value of AI? (19:38) - Where does Susan see AI making the biggest impact in Procurement? (21:05) - Does Susan think that technology can do more complex actions like strategic work? (22:23) - Susan talks about her book “Between the Spreadsheets” and her upcoming follow-up (25:00) - Susan explains her COAT Methodology (27:43) - How does Susan get businesses to focus on fit-for-purpose accuracy in their data? (30:25) - What is a data horror story that Susan has seen? (32:38) - How did Susan solve her data horror story? (36:01) - Where does Susan see that Procurement teams can get started with their data cleaning and classification? (39:17) - Susan answers our quick-fire round of questions