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This podcast is a channel on the New Books Network. The New Books Network is an academic audio library dedicated to public education. In each episode you will hear scholars discuss their recently published research with another expert in their field. Discover our 150+ channels and browse our 28,000+ episodes on our website: newbooksnetwork.com Subscribe to our free weekly Substack newsletter to get informative, engaging content straight to your inbox: https://newbooksnetwork.substack.com/ Follow us on Instagram and Bluesky to learn about more our latest interviews: @newbooksnetwork
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Long before Google, Amazon, or Microsoft, computer technology shaped how people worked, how markets operated, and how businesses became big. After World War II, military officials and their partners in industry looked to the newly invented electronic computer as they sought to cut costs, speed up labor, manage supply chains, and—they hoped—bring stability to the postwar economy. Their efforts would shape early computer science and the first applications of computer technology in manufacturing and business, with profound consequences for workers and managers alike. By the 1960s, practices originally developed to improve industrial efficiency were being used by Wall Street, influencing how markets worked and even how traders thought. Digital technology became central to finance, tying together far-flung trading floors and automating decision making—with alarming consequences, including the 1987 Black Monday crash. In Coding Capitalism: Computers and the Remaking of the Postwar US Economy (Columbia University Press, 2026), Dr. Devin Kennedy offers a new history of the digital economy, showing how the computer emerged from—and transformed—capitalism in the United States. He traces how computer science and technology were made by industry, which molded computation to manage factories, financial markets, and entire firms. Drawing on the archives of businesses, computer researchers, regulators, and financial institutions, Coding Capitalism retells the story of the postwar economy and the computer, revealing how mid-century business laid the foundations of the digital world. Bridging business and economic history with the history of science and technology, this book uncovers the prehistory of big tech and demonstrates how capitalism has shaped computing since its invention. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda’s interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael Brand is a CX strategist and trainer, based in Switzerland, who has been named a Thinkers 360 Top 50 Global Thought Leader on Customer Loyalty. Dr. Vincent Covello directs the Center for Risk Communications, and is a nationally and internationally recognized trainer, researcher, consultant, and expert in emergency, crisis, risk, and change communications. Deanna Leonard is a futurist, executive coach, and AI transformation leader. Her career has spanned senior leadership posts across a wide range of Fortune 500 companies. In this freewheeling, one-hour roundtable discussion, the focus is on the Customer Experience through the lens of both the opportunities and misuses that AI involves. The topics addressed include the following: 1) the importance of active listening, 2) the 20 words that can make or break an exchange with a customer, 3) how front-line CX employees can be enabled to do their jobs better, and 4) the need for training budgets to be protected, if not increased. In emotional terms, two feelings rise to prominence in this session: fear (of not being heard and responded to) and trust (rooted in the demonstration of caring before knowledge gets shared or an action-step taken). The answers as to who people trust, and why, when experiencing stress will be sure to surprise you. Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In times of deep uncertainty, the university needs to transform itself into an entrepreneurial entity to maintain long-term evolutionary fitness. Dynamic Universities (Cambridge University Press, 2026) explores how strategic, entrepreneurial leadership can help US higher education institutions thrive amid unprecedented challenges. Drawing on the dynamic capabilities’ framework, David J. Teece and Sohvi Heaton provide a strategic roadmap to help university leaders identify emerging opportunities and threats, take decisive action, and sustain competitiveness. Through compelling case studies including Stanford and Berkeley and interviews with global university leaders, this book offers practical insights into managing complexity, fostering innovation, and building resilient academic ecosystems. Learn more about your ad choices. Visit megaphone.fm/adchoices
Make Your Brain Work By Amy Brann Neuroscience expert, author, consultant and global speaker Make Your Brain Work: Perform at a Higher Level (Kogan Page, 2025) is a practical, science-backed guide to improving focus, performance and mental energy without burning out. Written for people balancing multiple responsibilities, the book explains how to stay productive, mentally sharp and in control, even when demands and pressure are high. The book also explores the neuroscience of smarter leadership, high-performing teams and innovation. Brann examines working memory, what the mind needs to achieve goals and how to help the brain perform at an optimal level. Drawing from current neuroscience, Amy Brann translates complex research about the brain into clear strategies readers can apply in everyday work and life. She explores why attention fades, distractions take over and decision-making becomes more difficult when the brain is tired or under stress. The book emphasizes that high performance is not simply about pushing harder. It is about understanding what the brain needs to function well and creating habits that support focus, creativity, resilience, clear thinking and sustainable success. Key Ideas: The brain performs best when its limited attention and energy are managed intentionally. Understanding working memory can help us process information, solve problems and pursue goals more effectively. Mental rehearsal can activate neurons and strengthen neural circuits even when an action is only imagined. For example, imagining your finger contracting can prepare your brain and muscles to perform the movement more effectively. Neuroscience can help leaders make smarter decisions and create the conditions for high-performing teams. Brain-aware leadership can encourage collaboration, creativity, innovation and meaningful change. Mental fatigue can weaken focus, self-control and the quality of our decisions. Working with the brain, rather than continually forcing it beyond its limits, can support greater success while helping to prevent burnout. Key Takeaway from the Conversation: One of the strongest ideas from the conversation is recognizing that our brain can help us become smarter leaders, more creative thinkers and stronger performers. Brann’s insights about working memory and high-performing teams show that success is not only about effort. If you read the book, you’ll learn how to think clearly, innovate, collaborate and achieve meaningful goals. Brann does not focus only on managing fatigue or avoiding burnout. She also demonstrates how understanding the brain can help people lead more effectively, develop innovative ideas, make smarter choices and perform at a higher level. About Podcast Host Angela Marie Hutchinson is the author of “Create Your Yes! When You Keep Hearing No,” named a Forbes No. 4 book to advance your career. She is a podcast host for New Books Network, where she leads conversations for the neuroscience and Christianity channels. Hutchinson is also a talent and intellectual property executive, former social media professor and BBC commentator. She resides in Los Angeles with her husband and three children. Learn more about your ad choices. Visit megaphone.fm/adchoices
The world has changed dramatically in just the past few years and so has negotiation. Traditional negotiating tactics, while still effective, need to be tailored to vastly different situations and circumstances. In Negotiation: The Game Has Changed (Princeton University Press, 2025), Harvard Business School professor Max H. Bazerman , a legendary pioneer in the field of negotiation, shows how to negotiate effectively today by adapting proven negotiation principles and strategies to challenging new contexts. Negotiation is a fundamentally new way of thinking about the importance of context in negotiation. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ilene Fischer is the founder and CEO of Sophia Network, where she guides executive leaders through the turbulence of disruptive change, mergers, reorganizations, and breakthrough innovations – applying her signature Innovation Ecosystems methodology to turn strategic vision into reality. Earlier in her career, she was a partner at Charlie Kiefer’s Innovation Associates and managing director at the Tom Peters Company, and has been an advocate for women’s causes in an array of fields. “Innovation theatre” in which changes are promised without ever happening is Ilene’s bete noire. Give me a corporate culture steeped in fear, and you can be sure that vital experimentation won’t be valued. In this interview, she makes a strong case for constant iteration that cuts across departmental silos in order to keep pace with the nine disruptive factors she sees as happening simultaneously in the business world today. Is AI big? Yes. But so is what quantum computing makes possible. One of the biggest points she makes in this conversation is that companies are starved for multidisciplinary talent, and the talent they do manage is attract will leave promptly if not given a license to apply that talent and achieve results. Change starts with deep listening (no judging) and grows exponentially into a virtuous circle if done with respect; fail that test, and a vicious cycle will emerge instead. Ilene's book Innovation Ecosystems: A Dynamic Blueprint for Organizational Success and Engagement is published by John Murray Press, a division of Hachette. The book will be released on October 20 and is available for preorder now. Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In Corporate Power and the Politics of Change (Cambridge UP, 2025) Matteo Gatti examines how corporations have taken on roles traditionally reserved for governments – advocating on social issues, setting internal norms, and stepping in where public institutions fall short. This phenomenon, called corporate governing, takes two forms: socioeconomic advocacy, when companies take public stances, and government substitution, when they deliver services or protections the state does not provide. Drawing on legal doctrine and insights from the social sciences, Gatti shows how this shift reflects broader pressures within firms and deep dysfunction outside them. The rise of corporate governing has also triggered political, legal, and cultural backlash that challenges its legitimacy and reach. This book offers a framework for understanding how corporate power reshapes policymaking and what that means for business and democracy. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tissa Richards is a leadership expert, keynote speaker, and the award-winning author of No Permission Needed and Rethinking Resilience: Fueling Your Competitive Advantage. Her mission is to help bold, high-capacity leaders become unshakable. A repeat tech founder and CEO who has raised millions in funding, Tissa advises a wide array of companies on innovation and performance. In an era when trust is eroding, holding back and failing to communicate is a greater failing than ever. Rather than act like a turtle withdrawing into your shell, be bold: that’s the message here. The better route is to be in learning more, applying lessons learned from “failures” so that you can seize on the opportunities ahead. Most of all, remember that resiliency is a team sport; the lone hero won’t cut it in a world where exponential growth happens through the chemistry of a community that provides synergy. Case in point: Tissa mentions her interview with a former Executive at Campbell’s, whose Prickly Pear Council proved to be so successful in airing and resolving conflicts that eventually it no longer needed to exist. Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
A revealing look at the decline in formal employment in favor of hiring contractors, freelancers, temps, and marginal workers, who are excluded from traditional benefits and career ladders. Companies cannot exist without workers, but they are increasingly reluctant to have employees. Instead of providing the benefits and protections that have traditionally come with employee status, businesses are turning to tactics that let them treat people as interchangeable parts, to be used and discarded as needed. Drawing on an original survey of over 6,000 workers, Disposable Workers: The Transformation of Employment (Harvard University Press, 2026) reveals the striking extent of this transformation across the occupational hierarchy, affecting everyone from janitors to nurses. Paul Osterman identifies three distinct categories of disposable workers: contractors, freelancers, and marginal employees. The marginal category, unique to Osterman’s analysis, describes workers who are employees from a narrow legal standpoint but are held at arm’s length by their firm—left without job security, skill training, or opportunities for promotion. Many low-wage service workers toil in marginal jobs, but so do white-collar professionals such as adjunct university faculty and staff attorneys at law firms. When the three categories are added up, they account for more than 35 percent of the American workforce. Not all disposable workers object to their arrangements. But most contractors and marginal employees would prefer standard employment, and there is a significant cost to their current status. In response, Disposable Workers offers a range of policy recommendations, including mechanisms to prevent over-reliance on contracting and freelancing as well as reforms to improve job quality for part-timers and marginal employees. As the deconstruction of employment affects more and more workers, the importance of such measures will only grow. Paul Osterman is Professor Emeritus of Human Resources and Management at the MIT Sloan School of Management. His numerous books include Good Jobs America, Who Will Care for Us? (Russell Sage, 2011); and The Truth about Middle Managers (Harvard Business School Press, 2009), Who Will Care For Us: Long Term Care and the Long Term Workforce (Russell Sage,2017), Gathering Power: The Future of Progressive Politics in America (Beacon Press, 2003); Securing Prosperity: The American Labor Market: How It Has Changed and What to Do About It (Princeton University Press, 1999), and Working In America: A Blueprint for the New Labor Market (MIT Press, 2001). Learn more about your ad choices. Visit megaphone.fm/adchoices
A respected voice on technology shows how seemingly simple ads help dismantle democracy and public discourse. Whether you’re intentionally shopping or casually browsing social media, something is following you: ads. Their creators seem to know your income bracket, politics, age, location, medical conditions, and tastes in clothing, food, and romantic partners. As advertising firms use predictive AI to discover your hot buttons and generative AI to push them, your online world becomes an increasingly bespoke—and isolated—place. The fervid competition around personalization in digital marketing has given rise to an ecosystem of advertisers, media outlets, tech companies, and retailers who monetize your data while threatening the health of our media, discourse, and sense of community. In this urgent book, award-winning author Joseph Turow shows how we got here, and how to change direction.The Problem with Personalization: How Advertisers Learned to Make and Break Us from Ancient Times to the AI Age (University of Chicago Press, 2026) shatters common beliefs about advertising history by showing that individualized ads are not new. Today’s AI-enabled advertisers draw on past aspirations and assumptions about personalization while weaponizing data in unprecedented ways that drive social fragmentation and the disappearance of shared social reality. Informed by interviews with marketing insiders and covering the latest technology advances, Turow accessibly explains how artificial intelligence sifts through our data to tag and target us wherever we go with personalized videos, pictorial billboards, audio messages, and more. A logical next step for advertiser support is tailored entertainment and news, a shift that further destroys the common ground necessary for a functioning democracy. A must-read for all who care about the future of public discourse, The Problem with Personalization reveals how targeted advertising has altered how we’re seen and what we see in return. Learn more about your ad choices. Visit megaphone.fm/adchoices
I chatted with brand planner Mark Rukman about his quest to translate historical ways of thinking into advertising. Mark likes to joke that, as a historically obsessed, private-sector strategist, he thinks of himself as a nineteenth-century gentleman scholar working in the "Department of Analogies." We discuss Mark's journey from a childhood in the USSR to the lifeblood of capitalism: the advertising industry. Along the way, we explore the nonlinearity of life choices, historical rhythms and events, and even a few unresolved differential equations. Throughout our conversation, we return to history as a surprisingly powerful source of order and clarity in a chaotic world—and as an underused source of insight for brand strategy. Last but not least, we talk about Mark's witty new show, "Old Takes," in which he tackles the hottest cultural trends and historicizes them, showing that if we look back far enough, we've often seen them before. Learn more about your ad choices. Visit megaphone.fm/adchoices
Phil Le-Brun and Jana Werner are enterprise strategists at Amazon Web Services, based in London. Phil was previously a corporate VP and international CIO at McDonalds. Jana was formerly at DHL and studied uncertainty dynamics in academia. They are authors of The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation published by Harvard Business Review Press. Octopus’s are nimble and amazing, as anybody who has watched the 2020 Oscar-winning documentary My Octopus Teacher will verify. In contrast, the Tin Man model we know from The Wizard of Oz needs constant oil and is too rusty and rigid to function well on its own for long. This episode’s guests lean into the Octopus model, which is about earning trust and evading, in this case, the enemy within ourselves when it comes to not admitting mistakes and quickly learning from them. The value of a strong feedback loop, creating an technology infrastructure that is “thin” and allows for freedom, and not chasing metrics that prevent you from learning from anecdotal evidence of where change is necessary: those are among the topics that lively conversation pursues. A final key point the authors make is that at a time when investment in executive learning has tripled while other personnel developments remain flat is a mistake; now more than ever, human capabilities need to be built upon in an era of rapid innovation. Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In his latest book, Pink Tsunami: The Hello Kitty Kawaii Wave that has Swept the World (Headpress 2026), Alan Brender delves into Hello Kitty the marketing wonder and cultural phenomenon, who has been around for 50 years. There are theme parks, restaurants, cafes and hotels dedicated to her. There are millions worldwide who buy Hello Kitty products, superfans who don’t know when to stop and amass thousands of items bearing Kitty’s countenance, and star fans, Lady Gaga and Britney Spears to name two, who do not think twice about purchasing a $50,000 Hello Kitty necklace. In Pink Tsunami you will hear about the fans, and Kitty’s designers and marketers and how they contributed to her popularity. But all is not glittery for this Queen of Kawaii. She has a dark side that even involves murder. Dive inside this book and all will be revealed. Learn more about your ad choices. Visit megaphone.fm/adchoices
British daily newspapers transformed rapidly at the turn of the nineteenth century, ballooning in size and radically reorganizing staffing and production decade by decade. By mid-century, newspapers had grown from the folded single sheets of the previous century to large multi-page broadsheets, so impressive in the quantity of print they held and their speed of production that one of their nicknames was 'the daily miracle'. Traditional news history has overlooked a key fact for understanding this era of news: that Victorian daily newspapers were high-pressure systems. As demand for newspapers outpaced their original production capacity, newspaper organizations began to build complex technical and production mechanisms to continue to grow and compete. As these systems expanded, newspapers became dependent on them, and decisions about how daily journalism should develop began to pass from editorial choice to systemic necessity. The previously untold story of Victorian daily news is that the personalities of editors and owners and the larger social forces at work in that era were not the only (or even primary) drivers of its history. Once set in motion, the systems of Victorian news gained major shaping agency over their own development. Combining deep archival research and traditional historical analysis with modern data mining methods, News Machines: The Systems of Daily Journalism in Britain, 1785–1885 (Oxford University Press, 2026) by Dr. Dallas Liddle reconstructs the systemic workings of Victorian daily news in unprecedented detail, offering new and counterintuitive accounts of when and why daily papers expanded, how and why steam-powered printing machines developed, how specialized news discourses evolved, and how newspaper leadership was organized. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda’s interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this interview I met with Dr. Juxuan Zhang (Osaka University) to discuss her research on the history of the Chinese apparel industry since 1979. Her paper with Prof Pierre-Yves Donzé (Osaka University) investigates the structural transformation of the Chinese apparel industry from 1980 to 2020. Following an approach of industry studies and classic business history, it focuses on the 10 largest apparel companies in the four decades since the 1980s. Drawn from a broad range of published sources and official data, it analyses the ownership transition and entrepreneurial strategies of these companies under the changing institutional context. The findings show how different types of firms were able to use regulations and policies to dominate the industry. The study contributes to literature by exhibiting the dynamics of the industry development from the perspective of companies and entrepreneurs. Read the full research for free here Presented by Paula de la Cruz-Fernández, Ph.D. Learn more about your ad choices. Visit megaphone.fm/adchoices
Today's business schools were designed for a world that no longer exists. Capitalism raised the standard of living for billions of people over the past 150 years, but is now causing systemic challenges it is unable to address. Business School and the Noble Purpose of the Market: Correcting the Systemic Failures of Shareholder Capitalism (Stanford Business Books, 2025) explains the intellectual foundation MBA students, faculty, and administrators need to reform, how to restore capitalism to its noble purpose. It provides a practical program for amending curriculum and pedagogy, changing student and faculty rewards, and bringing a new spirit and sensibility to the business school. Learn more about your ad choices. Visit megaphone.fm/adchoices
Great books don't happen by accident. Sarah Crichton, one of publishing's most respected voices and the founder of Sarah Crichton Books at FSG, joins host Sarah Russo for an unfiltered conversation about what it takes to acquire, edit, and launch books that last. They cover everything: crashing books in secret, fighting for the right jacket design, discovering A Long Way Gone by child soldier, Ismeal Beah, the differences between being a publisher and an editor, what to understand about hiring a developmental editor, and more. Whether you're an author, aspiring editor, or publishing professional, this episode is a masterclass. For more information on Sarah Crichton’s work, visit her website: Sarah’s website or connect with her on LinkedIn Books mentioned in this episode: “Cyberwar” by Kathleen Hall Jamieson “A Long Way Gone: Memoirs of a Boy Soldier” by Ishmael Beah “What Is the What” by Dave Eggers “A Mighty Heart” by Mariane Pearl, co-written with Sarah Crichton “Portrait of a Marriage: A Memoir” by Judy Crichton and Jennifer Crichton “Fierce Attachments” by Vivian Gornick “The Odd Woman and the City” by Vivian Gornick “M Train” by Patti Smith Key Moments 00:44 — How Magazine Editors Think About Readers Sarah Crichton explains how her magazine background gave her a superpower most book editors lack: never forgetting the reader exists. 02:27 — What It Really Means to "Crash" a Book Sarah C. breaks down the secret, adrenaline-fueled process of rushing a book to publication in weeks instead of years. 05:09 — The Editor vs. Publisher Divide (And Why It's Disappearing) Hear about the traditional difference between an editor and a publisher — and why the line between them is blurring 07:22 — How She Turned a Rejected Manuscript into a National Phenomenon Sarah C. tells the story of discovering “A Long Way Gone” by Ishmael Beah — a book passed over by every publisher — and how a deliberate cover strategy and the first-ever Starbucks book pick turned it into a classroom staple. 14:58 — What Sarah Looks for in a Manuscript (and Why a Great Title Matters More Than You Think) Sarah reveals what makes her sit up when reading a submission, and the brutal reality of how critics decide what to review. 17:08 — Developmental Editors, Self-Publishing, and "Hitting the Lottery" Sarah gets candid about the economics of book doctoring, shares the story of self-publishing her late mother's memoir, and explains the role of a developmental editor. Learn more about your ad choices. Visit megaphone.fm/adchoices
Engineering Global Socialism: Ownership, Non-Alignment, and Corporate Culture in a Bosnian Company (Indiana UP, 2026) chronicles the journey of the Bosnian global corporation Energoinvest and its workers from its Yugoslav socialist ideals through decades of dissolution, reconstruction, and post-socialist transformation. Author Anna Calori provides a company-centric window into the business history of socialist globalization during periods of national development, destruction, and rebuilding. Contrary to popular perceptions of "centralized" socialist states, Energoinvest actively shaped trade relations with the Global South, driven by a socialist corporate culture that encouraged competition as well as collective decision-making. Even after Yugoslavia's disintegration in 1992 ended its dreams of a socialist path to globalization, these core characteristics shaped Energoinvest's adaptation to capitalist transformations and made it a key player in the struggle for Bosnia's post-war economic reconstruction. Through oral histories and archival research, Calori reveals how Energoinvest's workers paired the promise of a new model of global integration with their own visions of a working world in which they set the rules of engagement—and how, upon its sale to mostly foreign owners, the marginalization and ethnic homogenization of employee shareholders mirrored changes around citizenship in Bosnia. Now, in the twenty-first century, Energoinvest offers new promises of a post-industrial future, but its often hazy parameters leave workers to rely on the memory of "what could have been" to make sense of change. Tracing the long trajectory of a Yugoslav enterprise through decades of large-scale social change, Engineering Global Socialism presents a historical and sociological moment in which workers' ideas about social and corporate enterprise offered the possibility of a more democratic path to globalization. Anna Calori is Lecturer in Contemporary Economic History at the School of Social and Political Sciences, University of Glasgow. Filippo De Chirico is a Ph.D. Candidate in Energy History at Roma Tre University. His research focuses on the history of the Italian natural gas sector. Learn more about your ad choices. Visit megaphone.fm/adchoices
Caroline Stokes is a strategist who works with C-Suites and Boards to lead their organizations through AI disruption, climate risk, and geopolitical instability. Her new book Aftershock to 2030: A CEO's Guide to Reinvention in the Age of AI, Climate, and Societal Collapse is published by Broad Book Press and serves as a roadmap for leaders navigating the tidal wave of change going on today. The founder of Workplace EQ, Caroline Stokes is previously the author of the business book Elephants Before Unicorns, about which she was interviewed by Dan Hill for his previous NBN podcast, “Dan Hill’s EQ Spotlight” in 2020. Empathy, mental sovereignty, super hero: those three aspirations define this conversation well. Let’s unpack each term, in turn, to provide a sense of Caroline Stokes’ perspective on the world of work nowadays. One of Stokes’ points here is that emotional labor is of real value but the burden of getting it done rarely falls equally on people’s shoulders in business, with women often taking the greater load. Who should be stepping up more? CEOs, for whom empathy is rarely a Top 10 or even Top 30 strength of theirs. Sometimes hyper-masculinity gets in the way; other times, it might be that they feel blocked by the misperception that empathy entails just “dumping” one’s feelings on others at work, when in reality admitting vulnerability in relation to specific, mission-critical aspects of one’s job should really be the primary focus. In turn, what is “mental sovereignty” in Stokes’ work view? The term is meant to denote showing respect to everyone, regardless of rank, as part of creating a culture that highly values psychological safety. Finally, “super hero” enters the picture because, as a long-time executive coach, Stokes knows that within most if not all leaders lies a desire to be a difference-maker in ways that go beyond hitting the quarterly numbers alone. Within every leader, she believes, lurks a seven-year-old child eager to be a force for moral good as well as financial success for the enterprise overall. Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
Today I’m speaking with Mike Lane, Managing Director and co-founder of WeBuyBooks about the economics of the second-hand book business. WeBuyBooks is one of the UK’s largest second-hand book dealers. Mike talks about how he got his start in the book industry, which books sell and which don't, and what the future holds for the book industry more broadly. Mike also discusses other second-hand business lines in CDs, DVDs, and Legos. Visit WeBuyBooks.co.uk and use code NBN15 for 15% extra on your first offer. Caleb Zakarin is CEO and Publisher of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices
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