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Published by Nina Sunday
Manage Self, Lead Others is the leadership podcast for people who want to lead with impact, not ego - in the age of AI, and beyond. Hosted by Nina Sunday CSP, Hall of Fame speaker, each episode features real conversations with leadership thinkers, industry experts and workplace innovators sharing practical ideas and bold insights on emotional intelligence, creative thinking, embedding innovation, cultivating trust in sales and AI. Because human leadership has never mattered more. In a world of accelerating change, leaders who thrive are those who inspire space and calm for creative thinking, build resilient teams, and stay ahead of what's coming - without losing their humanity. Are you committed to growing yourself to better lead others? Tune in. You'll walk away with strategies you can apply immediately, whether you're a new manager, team leader, or seasoned professional. Subscribe and join the movement. Human leadership in the AI age starts here.
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Why do teams get stuck? It's not because people are broken, but because the systems around them are. Betsy Kaufman spent 25 years leading large-scale technology transformations across Fortune 500 companies before founding Cross Impact Coaching. Her TED talk, "Honest Conversations at Work," has 1.6 million views, and her new book, The Fix, distils 20 years of patterns she's seen across leadership teams struggling to execute. This conversation with Nina Sunday includes the accountability ladder, the difference between responsible and accountable, why "hope is not a strategy," and what actually happens in a room when no decision gets made. Timestamps 0:06 - Opening: the accountability ladder and why it's a mindset shift for project managers 1:16 - Meet Betsy Kaufman: 25 years leading tech transformations, TED speaker, and her new book The Fix 2:25 - The book's origin: 20 years of patterns across leaders and teams trying to work better together 2:47 - Earliest warning signs that a deal, team, or acquisition is starting to struggle 4:08 - Why change fails: people aren't informed, and ADKAR gets ignored during acquisitions 5:08 - Handover gaps - why work stalls the moment no one owns what happens next 6:10 - The $40 million acquisition deal in The Fix, and the forecast miss nobody caught in time 7:21 - Hope is not a strategy - the difference between hoping and having a plan 7:48 - Why the book is called The Fix: people aren't broken, but the systems around them often are 9:42 - Inside a 90-minute meeting where no decisions get made 11:16 - DiSC styles and how a "collaborative" leader can actually be avoiding decisions 13:04 - The leadership behavior that looks like strength but quietly shuts teams down 15:20 - Michael Gerber's E-Myth: fixing the system instead of blaming the person 17:22 - Accountable vs responsible: untangling the RACI confusion leaders get wrong 18:41 - Teaching accountability with emotional intelligence, not blame 19:04 - The accountability ladder in practice, and how to move up a rung 19:57 - Inside "the lab": Betsy's one-on-one and team coaching model 21:57 - Where to find Betsy: free leadership alignment survey, website, and LinkedIn Guest Links Book: The Fix by Betsy Kaufman (Amazon - paperback, Kindle, audiobook) Website: crossimpact.co (free leadership alignment survey) LinkedIn: Betsy Kaufman TED Talk: Honest Conversations at Work Key Quote "People are not broken... it might also be that the system around them has not been built to support them as leaders." Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
The origin story of ACT, the software that started the CRM industry, and the investor lunch that could have ended it all. [0:01] Introducing Mike Muhney, co-inventor of ACT, and how customer relationship management existed before computers, the internet or Salesforce. [1:18] The "hail Mary" moment; realising a first product had failed with only $15,000 left of a $100,000 investment. [2:20] A holiday weekend brainstorm shifts the focus from tracking activities to tracking relationships. [3:15] An IBM sales school lesson on why you should walk into a first meeting like you're making a friend, not closing a deal. [5:10] How asking questions instead of pitching creates a psychological transference of trust with a client. [7:40] What early company culture looked like: choosing people for integrity, vulnerability and an absence of ego. [9:00] Why real relationships require face to face connection, not social media. [11:20] The napkin plan; architecting an entire product in a month before the investor's visit. [12:40] The lunch where an investor says no to a refund and instead doubles down with more money. [14:30] A late night pitch at a mentor's house turns into $400,000 in cheques by the end of the evening. [16:20] ACT launches nine months later, and why enthusiasm inside a company is as contagious as negativity. [18:00] The Comdex trade show gamble: fifty chairs, a packed booth, and a strategy nobody else was using. [19:40] A stranger with a million dollars in cash turns out to be Kevin O'Leary, and the offers keep climbing from there. [21:10] A teaser for the next episode: why ACT's co-inventors are building a new relationship focused platform, Contata. [22:00] ABOUT MIKE MUHNEY Mike Muhney is the co-inventor of ACT!, the software credited with launching the multi-billion dollar CRM industry. Released in 1987, before the internet and before Salesforce existed, ACT! grew from a failed first product and a desperate Fourth of July brainstorm into a tool used by tens of millions of salespeople worldwide. Mike went on to co-found Contata, a new relationship focused platform built to bring the "R" back into customer relationship management. CONTACT MIKE MUHNEY CRM: https://contatta.com/ Website: https://mikemuhney.com/ LinkedIn: https://www.linkedin.com/in/mikemuhney/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake, is now on Amazon in paperback, Kindle and audiobook. Not a collection of transcripts. Nina adds her own reflections on each guest conversation. Amazon USA: https://a.co/d/3WaplI9 Amazon Australia: https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone. You don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit https://www.brainpowertraining.com.au/signature-programs/ === For global in-person speaking bookings, visit https://www.ninasunday.com === Connect with Nina Sunday on LinkedIn: https://www.linkedin.com/in/ninasunday/ === Enjoying the show? Leave a 5-star review on Apple Podcasts. Scroll past the episodes to ratings and reviews, tap 5 stars and add a quick comment. That simple act helps other leaders discover the show. Learn more about your ad choices. Visit megaphone.fm/adchoices
“Don’t drink bad coffee.” Anthony Bonnici’s six-letter model for how we sabotage ourselves without noticing, from a guest who spent 13 years leading pharmaceutical sales and marketing teams, with brands worth over $150 million, before walking away from corporate life in 2005 to help hundreds of thousands of people across five continents remove the beliefs that block high performance. In this episode he explains the COFFEE model, six ways we sabotage ourselves through self-talk, the ACID process for shifting a limiting belief, and the exercise where a room of 600 people who all say “I can’t draw” leave holding a pastel sketch. If you lead a team member who rules themselves out before they’ve tried, this conversation gives you a way to raise it that invites curiosity instead of an accusation. Experience our episodes in a whole new way. Watch every video version on our YouTube channel and subscribe to catch the next release: https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 IN THIS EPISODE [1:11] The blinkers metaphor behind the book title, and how a room of 600 people who all said “I can’t draw” left holding a pastel sketch inside 60 minutes. [4:42] The COFFEE model: catastrophise, overgeneralise, filter, forecast, emotionalise and effectualise, six ways self-talk sabotages performance. [10:51] The Oz principle, above and below the line thinking, and a harmaceutical case study where sales blamed marketing until the team drew a line under the argument and moved to solutions. [12:33] When “team repair” work gets invited in, and the ACID process for shifting a limiting belief: aware, challenge, imagine, do. [17:17] NLP, and the manager’s dilemma: how to invite a team member to question their own limiting belief without accusing them of having one. [21:52] Where to find Brain Blinkers and get in touch with Anthony. ABOUT ANTHONY BONNICI Anthony Bonnici is a Certified Speaking Professional (CSP), NLP practitioner, and author of Brain Blinkers. He spent 13 years in the pharmaceutical industry leading sales and marketing teams with brands worth over $150 million before leaving corporate life in 2005. He has since worked with hundreds of thousands of people across five continents, helping them recognise and remove the three mental barriers to high performance: limiting beliefs, negative thoughts, and fear. BOOK Brain Blinkers by Anthony Bonnici – https://anthonybonnici.com.au/shop/ CONTACT ANTHONY BONNICI Website: https://anthonybonnici.com.au LinkedIn: https://www.linkedin.com/in/anthonybonnici ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake, is now on Amazon in paperback, Kindle and audiobook. Not a collection of transcripts. Nina adds her own reflections on each guest conversation. Amazon USA: https://a.co/d/3WaplI9 Amazon Australia: https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone. You don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit https://www.brainpowertraining.com.au/signature-programs/ === For global in-person speaking bookings, visit https://www.ninasunday.com === Connect with Nina Sunday on LinkedIn: https://www.linkedin.com/in/ninasunday/ === Enjoying the show? Leave a 5-star review on Apple Podcasts. Scroll past the episodes to ratings and reviews, tap 5 stars and add a quick comment. That simple act helps other leaders discover the show. RESOURCES MENTIONED Our Icebergs Are Melting by John Kotter, source of the “no-no” personality Six Thinking Hats by Edward de Bono The Oz Principle by Smith, Hickman and Connor, source of above and below the line thinking. Learn more about your ad choices. Visit megaphone.fm/adchoices
[0:06] The psychology of vocal fry. Why ending a sentence in vocal fry removes commitment from your message. [1:07] Introducing Dr Louise Mahler: from singing opera on the great stages of Europe to Top 30 Global Guru in body language, vocal intelligence and communication; author of the bestselling book, Gravitas. [1:50] What's wrong with communication today? We've left out the most important part - delivery. [2:30] How gestures fell out of fashion after World War Two, and why body language theory of the 1970s-80s got it wrong; communication is about bringing your best, not pandering to others' perceptions. [3:30] Cicero: it's not about how to be understood; it's how not to be misunderstood. [4:10] The five canons of rhetoric, and why delivery was considered the most important; gravitas as the manner of trust and respect. [5:20] Gravitas is not seriousness; it's equally weighted with humour and levity. Cicero was said to be the funniest man in ancient Rome. [6:30] A keynote timing mix-up in front of hundreds of CFOs, and how walking on stage laughing set the room on fire. [7:20] Laughter is the bouncing of the diaphragm; only people who trust you will laugh with you. [7:50] Do some people just have executive presence, or can it be learnt? It's always learnt. [8:40] Creating anchors in the air with gestures; what the ancients called architecturally designing your material. [9:40] Three reasons to move: breathing, visual interest, and memory . . . how Roman orators presented for hours without notes. [11:00] The three rules of gestures: always congruent, never repeated more than twice, and hold each gesture until the next one. [12:20] Why breathing matters so much: if the breath doesn't work, go home. What a held diaphragm does to your voice and why upper-body tension reads as aggression. [14:00] Do you need vocal warm-ups before a meeting? The voice is warm all the time; just kick the diaphragm free. [15:00] A fix for nerves and self-doubt: confidence is competence. Without training there is no knowledge; without knowledge there is no confidence. [16:30] On a good day natural talent will arise; on a bad day they fall back on the craft. The amateur practises till they get it right; the professional practises till they can't get it wrong. [17:40] Where practice really happens: internalising your material in everyday life so it comes out authentically, improvised within a framework. [19:00] How metaphor speaks to the unconscious mind; opening with a creative link that connects to your message. [20:20] The autostereogram (magic eye picture) as a metaphor for transformational change: refocus the eyes and see the real picture behind the abstract. [21:20] Vocal fry explained: closing the throat, jamming the diaphragm, and why salespeople sabotage the end of their sentences. You never run out of breath; you only run into tension. [22:30] One thing to do before a big meeting tomorrow: breathe out, throw the elbows off the body, and show your palms - the gesture of trust. [23:00] How to work with Dr Louise Mahler: online and face-to-face coaching, keynotes and executive team work. Closing thought: delivery, delivery, delivery CONTACT DR LOUISE MAHLER https://www.louisemahler.com.au/ Connect with Dr Louise Mahler on LinkedIn: https://www.linkedin.com/in/louisemahler/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
Jim Britt turns one word into a leadership gut-punch: resourceful. Then, he goes even further: what if source is love, and fear is something we accidentally fall in love with instead? In this episode, you’ll hear a true story of losing everything, making one decision not to quit, and watching opportunity appear almost on cue. We also unpack the hidden beliefs and self-talk that sabotage leaders, plus the approval-and-control paradox that makes smart people freeze when it matters most. View the video on Youtube here: https://youtu.be/NO9Z1CNuLM4?si=21K7C-nIWmdQhe16 Subscribe now to the Youtube channel to be first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUNDBITES [2:41] Why decision-making is the foundation for success . . . and what it takes to commit without keeping one foot out the door. [3:10] A rock-bottom story: losing everything, choosing not to quit, and the single decision that changed the trajectory. [5:12] Taking action when you have almost nothing . . . and how one small move can unlock unexpected opportunity. [6:26] What most people do wrongly when they try hard but get no results . . . and how coaching can flip outcomes fast. [7:45] Why vision boards are optional but decisions are not . . . and how progress is built in “today,” not someday. [8:51] Why we set a goal, make a decision, then generate fear to stop ourselves . . . and the hidden role of subconscious self-talk. [9:36] How core beliefs formed in the first six years can shape adult confidence, relationships, and leadership behaviour at work. [10:20] What “not feeling worthy” can look like in adulthood . . . from staying silent in meetings to self-sabotaging success. [12:13] Why speaking to an audience can feel like facing predators . . . and how ancient survival wiring shows up as modern fear. [12:55] The approval and control paradox: why needing approval blocks it, and why needing control creates more anxiety. [13:22] How letting go of approval and control helps you become more yourself . . . and why that is what audiences respond to. [14:44] A “never again” public speaking moment . . . and how to turn a rough first attempt into skill-building rather than avoidance. [16:12] How to identify your mindset by looking at results in any area of life . . . and why decisions quietly shape how you show up. [17:29] Why leaders inside organisations should write a book . . . using publishing as credibility, conversation fuel, and visibility. [18:23] Personal branding for employed leaders . . . and how being published can help you rise through the ranks. [19:12] Practical advice for success: become “resourceful” by reconnecting to source . . . and choosing vision over fear. [21:14] How to connect, work with, or be coached JIM BRITT https://jimbritt.com/contact-2/ https://jimbrittcoaching.com/ https://www.linkedin.com/in/jim-britt/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
Tim Hyde shows how leaders can reclaim hours every week by fixing the invisible gaps in their systems. In this conversation, we explore why automation is not about saving time, but about: - creating intimacy at scale - reducing friction in decision-making, and - designing smarter customer journeys that actually move people forward. You might like to know ... this podcast is also a vodcast (video podcast). You can watch every video version on our YouTube Channel. Subscribe now to be first to catch our next release https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 Direct link to Tim Hyde's episode: https://youtu.be/uSmEZLrYs5Y SOUNDBITES [1:43] Why automation and system design should come before sales, marketing and delivery if leaders want scalable results. [2:18] Seeing customer journeys like lines of code and how one broken step can stop the entire business from working. [3:58] Where leaders should look first to find automation opportunities in their own workflows. [4:33] Using frequency as a decision filter to identify tasks that are worth automating and those that are not. [5:38] How long-standing annoyances and repeated behaviours signal high-value automation opportunities. [6:22] Why customer impact matters more than time savings when designing automated systems. [6:59] Creating intimacy at scale by personalising automated messages without becoming transactional. [8:07] Leveraging underutilised assets such as books, podcasts and content to strengthen automated touchpoints. [9:10] Building simple systems first and then reusing them for strategic leverage across multiple scenarios. [10:05] Using automation as a delivery system rather than relying on a single channel like email. [12:41] Choosing the right communication tools to deepen relationships, not just broadcast messages. [13:08] Reusing automation frameworks for anniversaries, milestones and ongoing client touchpoints. [14:26] Owning the indecision period after proposals are sent and why most businesses lose momentum here. [16:39] Using automation and AI notes to personalise long-term follow-ups months or years later. [18:02] Why templates combined with meaningful data create powerful, human-sounding automation. [18:47] The trade-off between learning automation yourself versus working with an expert. [21:06] Asking “and then what?” to turn single actions into connected systems. TIM HYDE https://winmoreclients.com.au/ https://www.linkedin.com/in/tim-hyde-crm/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices
Lawrence Armstrong helps leaders turn strategy into something you can actually see. In this episode, he reveals the metaphors that kept a fast-growing firm nimble and future-ready: fleet of ships vs ocean liner, roadrunner vs coyote, the visible light spectrum for smart diversification, and the flywheel moment when hard work suddenly starts pulling you forward. If you lead a team through change, growth, or competing priorities, this conversation will give you language that sticks and frameworks people will remember. Experience our episodes in a whole new way—watch every video version on our YouTube Channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [2:44] Fleet of ships vs one ocean liner . . . staying entrepreneurial, connected, and able to change direction quickly as you grow. [5:26] Roadrunner and coyote . . . balancing business development speed with operations capacity so growth stays sustainable. [7:48] Strategic diversification using the visible light spectrum . . . expand within your expertise and avoid distractions outside your “line of sight.” [10:53] The chessboard metaphor for internal talent moves . . . creating career opportunities by placing high-potential people into new markets. [14:34] The tinker toy wheel as a leadership exercise . . . spotting strengths and gaps, then building toward a more balanced “whole-brain” capability. [17:20] Good to Great thinking . . . why continuous improvement and ongoing innovation are non-negotiable if you want longevity. [18:05] The hedgehog concept . . . define your core superpower, keep refining it, and build innovation and diversification from that base. [19:16] How flywheel momentum shows up in real businesses . . . clients seek you out, innovations spread, and growth compounds over time. [20:31] Raising leadership capability with shared reading habits . . . using books as a low-cost way to lift thinking across the organisation. ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
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In the ‘Manage Self, Lead Others’ emotional intelligence and leadership podcast, Daniel Murray brings empathy back to where it belongs - at work, right in the middle of performance, trust, and everyday decisions. In this episode, you’ll learn how empathy becomes a practical leadership tool, what “consciously curious” looks like in real conversations, and why people don’t resist change, they resist feeling ignored. Experience our episodes in a whole new way. Watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [1:34] The “Gantt chart blind spot” … What gets missed when project plans ignore motivation, buy-in, and human variability. [2:22] Why people are not “FTE” … Treating humans like machines quietly blows timelines and budgets. [3:48] Change management as the missing role … Why implementation needs communication, support, and a human timeline, not just tasks [4:55] How trust and relationships determine whether change frameworks actually work. [6:25] Consciously curious leadership …Being interested without judgement, agendas, or forcing an outcome, even when pressure is on. [10:03] Decision-making is only half the story. The outcome is shaped by belief, buy-in, and what happens during implementation. [12:26] Communicating the “why” and the context … How to explain the path to the decision so teams stop resisting the change. [14:10] Humility in leadership calls … Inviting input, staying open to course-correction, and treating change as a shared relationship. [15:49] The real trust question: shifting from “who do I trust?” to “who trusts me?” and how that changes everything. [17:33] The psychology of uncertainty … How the brain fills gaps with worst-case scenarios, and why leaders must reduce ambiguity. [20:19] Turning empathy into performance, what empathy looks like in feedback, accountability, and leading teams through change. Contact DANIEL MURRAY https://danielmurray.au/ https://theempathygap.com/ https://www.linkedin.com/in/daniel-empathicconsulting/?originalSubdomain=au ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback, kindle or audiobook. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
Tune in for Part 2 of my conversation with Fredrik Haren. View the video on YouTube here: https://youtu.be/e9ALgEELAyQ Part 1 is episode 170 from 25 September 2025. Learn more about your ad choices. Visit megaphone.fm/adchoices
Learn more about your ad choices. Visit megaphone.fm/adchoices
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Randy Gage has spoken to more than two million people in over 50 countries and is a member of the Speaker Hall of Fame. With 15 books translated into more than 25 languages, Randy Gage is a global voice for CEOs and entrepreneurs who want more than success. They want clarity, impact, and freedom. In this conversation, we explore why AI will soon make “what you know” worthless, why critical thinking is the real currency of leadership, and what it now takes to stay indispensable in a rapidly automated world. With a mind hardwired for metaphysical principles, innovative marketing, and maverick reinvention, Randy created a Prosperity Operating System to help high-level achievers move toward the highest possible version of themselves. If your value is still tied to expertise, frameworks, or information delivery, this episode may change how you think about your future… and your role as a leader. View the video version of episode 183 on our YouTube channel. https://www.youtube.com/watch?v=rRb6TGyqOHE Subscribe to the channel now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUNDBITES [3:17] Why AI is the most disruptivedevelopment of your lifetime, no matter your age or industry. [5:14] Building AI agents for repeatable work, and what it means to train tools on your own material and voice. [5:51] The workplace delegation rethink: what can be delegated, what can be automated, and what needs human judgment. [6:20] Designing AI workflows that scale, and why the pace of improvement is hard to fathom. [7:24] Who can “skate to retirement” … and why everyone else cannot afford to put AI off any longer. [8:00] The bold claim about the scale of job disruption, and why the ripple effect touches almost every role. [10:30] Why critical thinking is becoming rarer, and why leaders must rebuild it deliberately. [11:27] How shallow scrolling and “sideways reading” can erode deep thinking and the ability to hold complexity. [12:06] The one-hour-a-day reading practice that upgrades thinking, discipline, and depth. [12:50] How AI time savings can be reinvested into higher-level thinking, learning, and deep work. [14:39] The storytelling technique of starting in the middle, and why it hooks attention fast. [15:09] Working in the genius zone: delegating the rest, building capability in others, and retiring the “do it myself” mindset. [16:31] Why 'busyness' steals health, relationships, and strategic creativity… and why space is where ideas arrive. [17:03] Designing a year around the work only you can do, with AI freeing time for life and relationships. [18:51] Towards-focus versus away-from focus, gratitude as a reset, and designing “best year yet” energy. [20:12] A free resource to support abundance thinking: 'The 7 elements of an Abundant Life' PDF. CONTACT RANDY GAGE https://randygage.com/ https://www.linkedin.com/in/randygage/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ is now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to the bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Fox dismantles the biggest myth leaders hold about compliance; that it slows you down. In this conversation, compliance is reframed as a trust accelerator that helps teams move faster, make better decisions, and speak up without fear. From whistleblowing to innovation, from guardrails to growth, this episode reveals the way leaders listen may matter more than the rules they write. Experience our episodes in a whole new way—watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [1:05] Why ethical systems and good questions create stronger teams and better decisions. [1:54] What do leaders misunderstand about compliance . . . and why effective compliance links to smoother operations and greater profitability [2:23] Why compliance gets framed as a necessary irritation . . . and how to reframe it as a business advantage, not a box-tick. [3:06] What poor compliance is really costing you. [3:55] How compliance becomes the positive side of the curve. [4:18] Compliance as guardrails that help you move faster. [5:09] How institutional fairness and justice shape culture . . . why perceived favouritism destroys effort, trust, and performance. [5:59] Dieselgate as a cautionary tale . . . what happens when compliance failures become brand and workforce crises. [6:40] Compliance in project work: choosing contractors and third parties . . . why due diligence matters more than convenience or “mates rates”. [7:37] How to keep people informed, involved and willing to speak up during change. [9:36] The leader mindset shift: stop being the sole supplier of answers . . . tap team knowledge, diversity, and lived experience. [10:51] Trends in compliance now: compliance as a core corporate function [12:11] Making compliance visible: what companies publish publicly . . . and how internal incidents become training stories. [15:31] The “four eyes” control idea for delegation . . . how oversight enables growth, saves time, and supports retention. [16:36] Psychological safety and non-blame culture . . . why people hide mistakes when blame is the default. [18:02] How to reinforce compliance without shaming . . . using reminders and “safety moments” to keep standards alive. [21:05] Audit thinking for leaders: what is happening and what is not happening . . . spotting gaps, blind spots, and missing actions. [21:23] The Sherlock Holmes “dog that didn’t bark” clue . . . using absence as evidence when investigating risk and compliance. ABOUT TOM FOX https://compliancepodcastnetwork.net/ https://www.linkedin.com/in/thomasfox13/ THE ADVENTURE OF SILVER BLAZE – BOOK AND AUDIOBOOK https://www.amazon.com/The-Adventure-of-Silver-Blaze/dp/B006AKQVKM/ref=sr_1_1?dib=eyJ2IjoiMSJ9.dCmZLmz6hGM38I6tWrWeaQ.yH4K4sPM1FFxNQXefGY0NIB92aToyRUCPtyXBsZBdrM&dib_tag=se&keywords=The+Adventure+of+Silver+Blaze&qid=1769144555&s=audible&sr=1-1 ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === Learn more about your ad choices. Visit megaphone.fm/adchoices
Paul Fairweather CSP was once described as equal parts zen and espresso. Award-winning architect, CEO, co-founder of TEDxBrisbane, co-hostof The Common Creative podcast, finalist in Australia’s prestigious portrait Archibald Prize, designer, inventor, illustrator ... Paul Fairweather is a Certified Speaking Professional delivering conference keynotes and author of Bold, Brave and a bit Quirky. Paul’s mission is to give people courage to create and confidence to connect, often with a splash of watercolour and a twist of lemon. Paul helped our group drop our fear of drawing and paint a lemon watercolor, now framed in my kitchen. Paul Fairweather lives in Brisbane, Australia, the home of the 2032 Olympics. SOUNDBITES [0:02] How Vincent van Gogh became famous posthumously through letters, sketches, and story. [1:42] Turning a personal creative skill into a leadership and speaking signature. [2:19] A memoir-meets-manifesto style that makes creativity practical and accessible. [2:55] The “overflow” zone where challenge exceeds ability and creativity kicks in. [4:22] Beating procrastination by starting and suspending judgment. [6:24] Starting one idea often triggers many more. [6:54] How brain networks switch modes to generate ideas. [9:47] Using doodles and handwritten notes to boost attention and insight at work. [10:28] Leading for creativity by setting boundaries without over-prescribing. [11:44] Finding the second right answer through multiple options. [13:00] Inspiration, action, and connection as a balance of creative opposites. [14:32] Reframing procrastination as the gap where ideas evolve. [15:16] Building improvement thinking without idea-ownership friction. [15:59] Defining the script: fully scripted, ad lib, or improv. [17:36] Ad lib versus improv as degrees of structure. [17:50] Leading through uncertainty long enough to reach better solutions. [20:13] Communicating beyond words with visuals and images. [20:44] Metaphors plus story, message, and visuals for complete communication. [22:25] Bringing creative courage and fresh thinking into everyday work. CONTACT PAUL FAIRWEATHER https://www.paulfairweather.com/ Buy the book: https://www.paulfairweather.com/store-1 CONTACT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs === Learn more about your ad choices. Visit megaphone.fm/adchoices
Leslie Grandy, author of ''Creative Velocity'', helps leaders unlock creativity when the clock is ticking, the budget is tight, and half the team says they are “not creative.” In this episode, you’ll hear how to build creative velocity with AI as a thinking partner, and how to stop innovation getting trapped in silos, expert bias, and status-quo habits. If your organisation wants fresh ideas that actually land with customers and employees, this conversation will give you practical frameworks you can use immediately. Experience our episodes in a whole new way. Watch every video version on our YouTube channel. Subscribe now to be first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUNDBITES [2:14] What to do when team members say “I’m not creative” . . . and how leaders canwiden the team’s impact range. [2:44] Why creative leadership stalls in risk-averse cultures, and how silos block innovation from operations, finance, and legal. [3:50] Why embedding innovation across the whole organisation matters more in an AI-driven world . . . not just within product or marketing. [4:07] How to treat AI as a “team member” for pattern recognition, cross-industry insights, and resilient planning. [5:05] Defining “creative velocity” as fast idea generation plus human judgement to ensure meaning, value, and purpose. [6:02] How to apply critical thinking to ideas ... avoiding high-effort, low-impact pet projects and prioritising what matters. [6:47] Why resonance is the real test of innovation . . . and why AI struggles to judge lived experience and emotional relevance. [7:23] Using AI to find blind spots: unintended consequences, ripple effects, and contingency planning for emergent behaviors. [8:32] Rebuilding creative confidence (creative self-efficacy) and why creativity is a practiced skill. [9:36] How “figuring things out” becomes creativity in action . . . using imagination language to unlock inventive thinking. [11:21] A practical framework: the MacGyver mindset and the “generic parts technique” for improvisation under constraints. [12:54] Embracing constraints to spark innovation: alternative uses, resource reapplication, leverage, and not rebuilding what already exists. [14:36] Why “time, money, resources” is everyone’s constraint . . . and how to see these constraints as fuel, not a dead end. [15:40] Expert bias as a corporate Achilles heel: how long tenure can squash new voices during transformation. [17:47] Narrow thinking and cognitive fixedness: getting stuck in status quo functionality when the market needs reinvention. [18:28] The risk of becoming a reactor instead of a market leader . . . and why small turns are too slow when rules have changed. [19:41] How to work with Leslie Grandy: keynotes, corporate workshops, and an online course focused on creative frameworks and AI. [21:24] Maven course options: a free class on premortems and the Stoic “premeditation of evil” process to reduce risk, plus a paid course on breakthrough ideas with creative frameworks and AI. LESLIE GRANDY https://maven.com/ https://www.lesliegrandy.com/ https://www.linkedin.com/in/leslie-grandy/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs === Learn more about your ad choices. Visit megaphone.fm/adchoices
Natasha Hawker is co-founder of Employee Matters, your in-house HR and recruitment experts coming in and out of your business as and when you need them. A finalist in the Australian 2023 Telstra Best of Business Awards, Natasha Hawker is author of From Hire to Fire, Managing the Employee Life Cycle, Higher, Manage, Wellbeing and Exit. Soundbites [2:50] Difficult conversations in management and key questions managers should ask themselves. [3:10] Importance of normalizing feedback in everyday business to prevent difficult conversations from escalating. [3:43] The importance of having regular one-on-ones with employees to facilitate open communication. [3:57] Approach to daily huddles and how they improve accountability, communication, and listening skills, especially in remote teams. [5:55] Why managers avoid difficult conversations, highlighting the lack of formal training for managers on handling performance discussions. [6:12] Three key areas managers need to improve: hiring better, managing better, and exiting better. Structured feedback can prevent performance issues from escalating. [7:19] Personal experiences of avoiding feedback, explaining how unaddressed small issues can snowball over time. [8:08] Shift in business. Introducing private one-on-ones to create a space for open conversations before issues arise. [8:40] Vulnerability in leadership, encouraging managers to seek feedback from their teams. [9:50] Challenge of employees reacting emotionally to feedback, with de-escalation techniques from Never Split the Difference by Chris Voss. [11:29] Advice on acknowledging emotions during difficult conversations and using pauses to allow employees to express their feelings. [12:19] Role of social sensitivity in effective teams. Reading nonverbal cues and responding appropriately. [12:46] Recommendation to prepare employees for tough feedback conversations by framing them as growth opportunities. [13:48] Suggestion for a direct approach to sharing feedback, allowing employees to correct assumptions and engage in open dialogue. [14:10] Introduction to the topic of exit interviews, explaining their value in identifying trends, retention risks, and leadership challenges. [15:09] Concept of stay interviews—proactively engaging employees to understand what would keep them in the company. [16:17] Exploration of the benefits of an alumni program and how staying connected with former employees can lead to new business opportunities. [17:09] Shift in discussion to onboarding, explaining how poor onboarding increases turnover, emphasizing the need for structured induction programs. [20:38] Identification of a critical gap—many businesses underutilize their management teams, missing opportunities to increase productivity and profitability. [21:30] Information on how Employee Matters helps small to medium businesses with HR and recruitment, emphasizing that strong HR practices provide a competitive advantage. CONTACT NATASHA HAWKER Contact Employee Matters at employeematters.com.au to learn more about their HR and recruitment services. https://www.natashahawker.com/ LinkedIn: https://www.linkedin.com/in/natashahawker/ ABOUT PODCAST HOST, NINA SUNDAY CSP "Download from Nina Sunday's book a free chapter titled, Lead From The Front, an insightful deep dive into effective leadership. 1. Why “People Don't Quit Companies; They Quit Managers.” 2. The 8 Good Behaviors of a Manager. 3. Lead From the Front to Motivate Your Team. Grab your free PDF here https://www.ninasunday.com/workplace-wisdom-lead-from-the-front === Learn more about your ad choices. Visit megaphone.fm/adchoices
Jim Gitney issues a clear warning to every consultant, advisor, and professional service firm: if AI is not a foundational part of your offering, relevance will erode faster than you think. In this episode, we explore why AI is no longer just a tool but a thinking partner, how human judgment becomes more valuable not less, and what leaders must do now to stay indispensable in 2026 and beyond. Experience our episodes in a whole new way—watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 Soundbites [0:02] Why professional service providers without an AI-integrated strategy will struggle from 2026 onwards. [1:35] If AI supplies strategy, how humans stay indispensable through judgment, context, and decision-making. [2:17] Treating AI as a co-worker and thinking partner through a hybrid human-AI model. [2:31] How AI accelerates discovery, data analysis, and solution development across professional services. [3:07] Real examples of AI generating strategies instantly, from investments to book marketing plans. [3:51] Creating AI-powered boards of advisors by synthesising insights from admired business thinkers. [5:27] The skill of refining AI outputs through better questions as the heart of the hybrid model. [6:33] How professional service firms will need fewer analysts but stronger AI capability. [7:31] The growing impact of AI in legal research, contract analysis, and evidence gathering. [7:58] Why human skills like motivation, listening, and managing fear matter more as AI adoption increases. [9:02] Implementation and change management as the new differentiator for professional service firms. [10:41] Why firms focused only on analysis and research face greater risk of irrelevance. [11:16] The emerging role of the Chief AI Officer and responsibility for enterprise-wide AI strategy. [12:03] Rolling out AI through pilots, change management, and capability building across organisations. [13:23] Cobotics explained as the intersection of people, process, and technology. [14:51] Why organisations will move away from siloed structures to horizontal, process-led models. [16:52] How AI and technology backbones will reshape leadership roles and organisational design. [17:02] The warning for professional services firms whose strategic plans do not embed AI as foundational. [18:44] AI adoption in medicine and healthcare as proof that no profession is immune. [19:17] Why neither ignoring AI nor relying solely on it works without human judgment. [19:56] Using AI to transform an existing framework into an operational system through precise prompting. [21:50] Where to explore further work, resources, and future releases related to AI and professional services. JIM GITNEY https://www.group50.com/ https://www.linkedin.com/in/jgitney/ https://strategyrealized.com/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices
John Baldoni brings calm, clarity, and uncommon wisdom to leadership in a world defined by volatility. In this conversation, you will hear why innovation stalls when fear is left unchecked, how leaders create real psychological safety, and what grace under pressure actually looks like when decisions matter most. Experience our episodes in a whole new way—watch every video version on our YouTube Channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 Sound Bites [2:16] How leaders embed innovation into culture and why innovation starts with removing fear, not adding tools. [3:04] What leaders must stop doing before asking for change. [4:05] Fear of judgment, silence in meetings, and how unsafe cultures shut down innovation. [5:01] Innovation as applied creativity. Small process changes that unlock productivity and fresh thinking. [8:27] Grace under pressure. How leaders maintain composure and connection during volatility and crisis. [8:53] The leadership pillars of connection, candor, commitment, courage, and community. [10:11] Why culture must be shared and lived, not worshipped, to truly scale leadership. [11:32] Grace as forgiveness. Letting go of mistakes in yourself and others to move forward. [11:56] Candor versus artificial harmony. Why truth telling strengthens teams. [13:52] Conversational equality. Drawing out quiet voices and balancing dominant speakers. [15:23] Language of influence. Disagreeing without blame through curiosity and respectful challenge. [17:23] Gemba leadership. Going to where the work happens to gain real insight. [17:59] Leading in volatility. The reflection practice of asking what is happening and what is not happening. [18:49] Using real time reflection as a team exercise to influence action. [20:04] Reading the white space. Why noticing what is not said builds strategic awareness. [20:30] Political savvy and influence. Understanding where real power and momentum live in organizations. JOHN BALDONI https://www.johnbaldoni.com/ https://www.linkedin.com/in/jbaldoni/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA https://a.co/d/3WaplI9 Amazon Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Observed September 14, 2026. Cached outside the daily freshness window; the positions keep the date they were taken on.
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