The Heating & Plumbing Show

Andy Cam and Todd Glister chat with Carl Wilson and Becky Bates about how clean or messy their vans are, how they organise their tools and what happens when they can’t find what they’re looking for. They also discuss how often they clear out their vans and the importance of securing their tools to reduce the risk of theft and protect their livelihoods. Later in the show, Andy and Todd also compare their own vans, garages and office spaces, sharing their approaches to keeping things organised and whether a tidy workspace is realistic when you’re busy working in the trade.

Andy Cam and Todd Glister take a tour of the worst places to work in plumbing and heating, sharing stories of ridiculous working conditions, awkward boiler installations and properties that make even the simplest job a logistical challenge. They discuss whether installers should be able to refuse unsafe or inaccessible jobs, when it’s fair to charge extra for the hassle, and the worst things customers have done while they’re trying to work. Todd shares his experiences of tackling the tricky spaces found in London properties, and we hear from Thomas Nagy as the Great British Trade Off team captains go head-to-head!

Andy Cam and Todd Glister look at the different pressures facing tradespeople, from the day-to-day demands of the job and running a business to the wider financial and economic pressures affecting the industry. Connie Pawsey, Steven Blair and Sophie Keepence AKA Plumby Mummy chat about their own experiences with stress, how they cope with pressure, who they turn to when things get difficult, and whether attitudes towards mental health in the trades are finally changing. From balancing plumbing with family life to tackling the stigma around talking about stress and anxiety, it’s an honest conversation about the pressures of working in the trade — and what we can do to manage them better.

Andy Cam and Todd Glister look at what needs to change to attract the next generation of plumbers — from career changes and apprenticeships to the challenges facing small businesses looking to take on trainees. Chris Rice joins the show to share his experience of making a late career change into plumbing, gaining his qualifications and building his own domestic plumbing business. Sean Ibrahim from Barnsley College to discuss apprenticeships, upskilling and what can be done to encourage more young people into the trade — including the barriers facing employers and the wider skills pipeline. Andy and Todd share their thoughts on whether it’s ever too late to become a plumber, what makes a good apprentice and how small businesses can make apprenticeships work for them.

Andy Cam and Todd Glister are joined by Louchavan Lemard from PH247, who was crowned the UK’s first-ever Plumber of the Year at the Installer Awards 2026. They hear how Louchavan went from leaving school without GCSEs to building a successful business, and how his early experiences shaped his approach to the plumbing and heating industry. They discuss apprenticeships, developing the next generation of plumbers, and how PH247 is helping young people find a career in the trade. Andy, Todd and Louchavan also explore the realities of running a business in London, rising costs, employment pressures, what small businesses want from government, and the biggest challenges facing the industry. Finally, they look ahead to the future of PH247 and Louchavan’s vision for the opportunities ahead in heating and plumbing.

Andy Cam and Todd Glister get into what happens when jobs, customers and plans don’t go quite the way you expected. From nightmare jobs and unexpected delays to unreliable subbies, broken-down vans and last-minute cancellations, they share some of the biggest curveballs they’ve faced on the tools - and how they’ve dealt with them. They discuss managing expectations, handling setbacks and keeping your cool when a straightforward job suddenly turns into a nightmare. Andy and Todd also put each other through some real-world trade scenarios - but how would you handle them?

Andy Cam and Todd Glister are joined by Oliver Zanetti from Nesta to explore the skills crisis facing the Plumbing & Heating Trade. With an ageing workforce, fewer apprentices coming through and small businesses facing challenges when it comes to training the next generation, where will the plumbers of the future come from? They discuss alternative routes into the trade, how innovation could help, what the government can do to tackle the skills shortage and whether plumbing remains one of the most future-proof and financially rewarding careers available. Andy and Todd also compare life in the trades with other career paths and ask whether plumbing is doing enough to attract young people — particularly at a time when AI could transform the wider jobs market.

Andy Cam and Todd Glister hear from fellow plumbing and heating engineers about some of the worst moments they’ve experienced with water. Award-winning engineers John Cruickshank& Dan Tempest share their biggest disasters, early-career mistakes, close calls and the customer situations that can make a bad leak even more stressful. Andy and Todd also share their own stories too!

Andy Cam and Todd Glister chat to some of the winners from the Heating Installer Awards 2026. Andy & Todd are joined by Daniel Davies, winner of the National Installer title, to hear how he transformed a 200-year-old abandoned farmhouse into an award-winning project. George Tiefenthaler, winner of Best Renewables Installer, talks about his journey into renewables and where he sees the sector heading next. Louchavan Lemard, the inaugural winner of the Plumber Awards, talks about the job that helped secure his victory, The story behind how he got into the trade and big plans to help apprentices get into the industry.

Andy Cam and Todd Glister break down the strengths, weaknesses and personality traits that make someone great in the trade. From technical ability and physical strength to business skills, people skills and dealing with customers, they debate what really matters when it comes to being a top-class plumber or heating engineer. They also look at the weaknesses and challenges that can hold tradespeople back, before putting everything together to create their very own blueprint for the ultimate plumbing and heating engineer. What skills would they have? How would they deal with customers? And, most importantly, what’s the one thing they absolutely need to get right?

Andy Cam and Todd Glister speak to plumbing and heating engineers about pushing through illness and injury, when they’ve had no choice but to take time off, and the impact it can have on their work and customers. They also discuss what happens when someone in the family is ill, kids need to stay home from school, or even when a customer is too unwell for you to attend. Plus, Stephen Blair talks about the impact of mental health on his ability to work.How do you know when you should push through — and when you need to put the tools down? Guests: Kaz Boardman, Matt O'Gorman & Stephen Blair.

Andy Cam and Todd Glister invite Plumbing & Heating Engineers to join them and discuss the methods they use to collect payments, their approach to deposits, what they've learnt from previous experiences having difficulty collecting payments and Andy and Todd also share a few little tips for getting prompt payments. Guests: Becky Bates & Darren Dimmock.

Andy Cam and Todd Glister talk to Sam Ferry AKA Professor Plumb. Sam tells the story of how a find on a job changed his life. Sam also talks about approach to working through summer, taking payments, being off work due to illness and his new concept on YouTube.

Andy Cam and Todd Glister talk to fellow Plumbing & Heating Engineers about finding strange things on jobs, customers that have an unexpected interior or set up in their home, things we might have left on a job and whether you would keep money or gold that you've found. Guests: Pete Withers & Grant Gundelfinger.

Todd Glister and Andy Cam talk about their approach to work life balance during the summertime and how their approach to working through the summer and taking holidays has changed over the years. They also discuss whether they would or have cancelled holidays because some high value work has come in.

Andy Cam and Todd Glister chat to follow Plumbing & Heating Engineers about their experiences working through the hot weather and recent heat waves. Guests: Tom Milham, John Cruickshank & Billy Boardman.

Andy Cam and Todd Glister set each other tasks and things to find at the Installer Show 2026 in Birmingham, that took place 23rd to the 25th of June at the NEC.

Andy Cam and Todd Glister talk to Carl Wilson from Jobsa Gooden Plumbing who kindly refused payment from a vunerable customer who had been ripped off by cowboys. Carl also shares his journey into the trade after a great playing career in non-league football and Carl explains how he had to learn to read and write while also learning the skills of a Plumbing & Gas Engineer. Andy and Todd also talk about times they've done bits for free, whether it can be irresponsible to make it a habit and when you should and shouldn't charge people.

Todd Glister and Andy Cam look into what's happening at Installer Show 2026, taking place on the 23rd, 24th and 25th of June at the NEC in Birmingham. Organiser, Joe Sharpe joins the show to talk about the growth and expansion of the show and what's going on this year. Billy Boardman, who attends every year chats about why he goes and also whether the expansion and addition of other trades is a good thing or not. Brad from the Bald Builder's Breakfast on Fix Radio shares details about their plans to broadcast from the show and also his experiences at the show in previous years.

Andy Cam and Todd Glister talk about when Plumbing & Heating Engineers should do certain things. They talk about how a Plumbers day could unfold in an ideal world... and then what really happens and also share some stories of having the best and worst timing ever!