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Published by ProfManagement
Managing Around is a bi-weekly educational podcast about Social Science, Culture and Management. The host of the show is Dr Maik Arnold, Professor for Social Work Management at the University of Applied Sciences Dresden (@ProfManagement) who talks about pressing issues in Teaching and Learning in Higher Education, Social Work Management, Management History and Culture. Unlike other podcasts, Managing Around takes a transdisciplinary approach and views management phenomena through the lens of social sciences and humanities. Besides, it is the only podcast, so far, that also covers works and themes in social science poetry. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
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Imagine this: It's the 15th century in Florence. Knowledge is spreading from notebook to notebook, going “viral” without a single printing press. A passage from Dante's Divine Comedy circulates through handwritten notebooks. Someone copies it. And someone else finds it, adds their own thoughts, writes it down, ready to be shared later. Sound familiar? — Fast forward 500 years, and we're doing the same thing, just digitally. Today, I want to tell you why the personal knowledge management systems you're probably struggling with right now aren't actually new at all. They have deep roots—and that history can teach us something interesting about how to build knowledge systems that actually last not just for a live time but for generations. Therefore, we will end this episode with three intriguing lessons. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Let me ask you something. When was the last time you actually knew where your knowledge is stored? Not a file. Not a saved email. Not a bookmark you'll never open again. I mean a living sense of what you know, how it connects, and why it matters — right now, in your professional life. For most of us working in management, in social work, in education — the answer is: we don't. We generate ideas in meetings, publish papers, annotate reports, we paste things into apps we'll forget we have. And then we wonder why it feels like we're starting from scratch every Monday again. In this episode, I want to talk about a practice called Digital Gardening — and why I think it might be one of the most underrated approaches in personal knowledge management and higher education alike. Not because it's new. And not because it's technological. But because it forces you to do something that good management has always required: to take responsibility for your own thinking. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Imagine you are developing an idea for new research. You find a mountain of journal articles that seems perfect, but how can we process the vast amount of information, and how can we use it for our own research? Or imagine you need to synthesise 5 studies on “remote work productivity” for your next class on organisation research by tomorrow. In the past, this was a manual grind and involved a great deal of labour. While producing high-quality research remains a rigorous human endeavour, AI-powered literature review apps now allow you to synthesise insights more efficiently by having a conversation directly with the literature. We often talk about the “hype” versus the “real promise” of AI in management and social science. But how do we actually manage this? Today, I want to take you through three research engines that I’ve been exploring and using for quite some time: Elicit.com, Scite.ai, and Consensus. First, we will examine their specific functionalities—including recent advancements in agentic workflows and structured data extraction—to identify the unique purposes and benefits each tool offers to the researcher. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
You’re sitting at your desk, staring at a mountain of interview transcripts. Hours upon hours of human stories. Contradictions. Emotions. Moments of confusion. Moments of clarity. Everything that makes qualitative data so beautifully complex… and so incredibly time-consuming. You stretch your shoulders. You breathe in. Likewise, you prepare for the long, slow, careful journey ahead. And then — someone else pulls up a chair. Someone who reads your transcripts in seconds. Someone who instantly suggests themes, highlights patterns, and summarizes ten interviews faster than you can sip your espresso. But this “someone”… doesn’t understand any of it. They don’t grasp cultural nuance. They don’t know your theory. Furthermore, they certainly don’t know your participants. This “someone” is AI. And suddenly the big questions appear: What does it mean to bring AI into the deeply interpretive world of qualitative research? What do we gain? What do we risk? And how does it change the way we, as researchers, make sense of the world? That’s where we’re going today. We’re talking about something that feels both exciting and a little unsettling: What happens when artificial intelligence joins us in qualitative research? Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Picture this: It's 2 AM, and Professor Maik is sitting in his office, surrounded by stacks of research papers, sticky notes covering his monitor, and notebooks filled with half-finished ideas. He's preparing for tomorrow's lecture but can't find that brilliant insight about team dynamics. It's somewhere in his notes, but where? Sounds familiar? This scenario plays out in workspaces worldwide every day. We're drowning in information, yet starving for knowledge. But what if the solution isn't just better filing systems or productivity apps? What if it lies in understanding how we can become better knowledge managers ourselves? In this episode, we're exploring how teachers have become the unsung heroes of knowledge management, and what the rest of us can learn from their approach. Teachers don't just deliver information – they're sophisticated knowledge managers who create, organize, share, and evolve knowledge daily. The strategies they use can revolutionize how any of us handles information professionally. References: Mayowa-Adebara, O., & Enakrire, R. T. (2024). Determinant of Knowledge Sharing among Lecturers in Higher Education Institutions in Nigeria. European Conference on Knowledge Management , 25 (1), Article 1. https://doi.org/10.34190/eckm.25.1.2769 Quarchioni, S., Paternostro, S., & Trovarelli, F. (2020). Knowledge management in higher education: A literature review and further research avenues. Knowledge Management Research & Practice , 20 (2), 304–319. https://doi.org/10.1080/14778238.2020.1730717 Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Welcome back, dear listeners, to another fascinating dive into the ever-changing management world around us! Today, we're tackling a topic that's often shrouded in mystery, sometimes fear, but also immense potential: Artificial Intelligence, or Generative AI, and its surprising, often subtle, year powerful role in the field of Social Work. It is no longer a question of whether its inclusion in social work organisations is necessary; the focus is now on where and how it should be implemented. I'd like to sincerely thank TH Nuremberg for generously developing and sharing the e-learning course on AI in Social Work, freely available to all of us. Reference: Lehmann, R. (2025). KI und Soziale Arbeit . [E-Learning]. TH Nürnberghttps://open.vhb.org/blocks/occoursemetaselect/detailpage.php?id=236 Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
As spring unfolds across Central Europe, gardens burst into life. Today, we’ll explore thirteen essential management functions—exactly as laid out in a garden illustration—from The Garden Plan to The Compost Heap. Picture your organisation as a community garden: each element, from planning beds to composting, represents a key management activity. In this episode, we’ll walk through each garden function in order, sharing an intuitive narrative and concrete examples from professional social work practice. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Today, we're diving into a topic that affects every organization, every team, and quite frankly, all of us – resistance to change. As Waldman and O'Reilly (2022) found in their research, resistance to change is one of the main reasons why up to 70% of organizational changes fail to achieve their desired results. We will unpack why this happens and, more importantly, how you can successfully navigate it – especially in social work settings where the stakes are often incredibly high. Reference: Anderson, D. L. (2020). Organization development: The process of leading organizational change . Sage Publications. Bordia, P., Restubog, S. L. D., Jimmieson, N. L., & Irmer, B. E. (2011). Haunted by the past: Effects of poor change management history on employee attitudes and turnover. Group & Organization Management, 36 (2), 191-222. Burnes, B. (2015). Understanding resistance to change — Building on Coch and French. Journal of Change Management, 15 (2), 92-116. Coch, L., & French, J. R. P., Jr. (1948). Overcoming resistance to change. Human Relations, 1 (4), 512-532. Dent, E. B., & Goldberg, S. G. (1999). Challenging "resistance to change." Journal of Applied Behavioral Science, 35 (1), 25-41. Kotter, J. P., & Schlesinger, L. A. (2008). Choosing strategies for change. Harvard Business Review, 86 (7/8), 130-139. Lewin, K. (1947). Frontiers in group dynamics: Concept, method and reality in social science; social equilibria and social change. Human Relations, 1 (1), 5-41. Waldman, D. A., & O'Reilly, C. (2022). Leadership for organizations . FlatWorld. Warrick, D. D. (2022). Revisiting resistance to change and how to manage it: What has been learned and what organizations need to do. Business Horizons , 66, 433-441. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
In today’s episode, we’re diving into the topic of “culture”–what it is, where it came from, and how recent thinking challenges our assumptions. One key idea we’ll be looking at is that culture isn’t a rigid, unchanging force pushing people apart but rather a dynamic interplay of multiple influences that can unite us if we learn how to forge a shared sense of belonging. By exploring this idea, we’ll see how moving beyond the notion of “clashing cultures” can open up more productive and inclusive ways of working together. Reference: Rathje, S. (2011). The Cohesion Approach of Culture and its Implications for the Training of Intercultural Competence. Journal Advances in Higher Education: Research, Education and Innovation , 95–114. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Have you ever wondered why we manage our teams or institutions the way we do? Or how did management even become a discipline? Today, we'll journey back to uncover where management thinking began and how it has evolved. From the ancient roots of "manus" (Latin for "hand") to modern theories that emphasise people, context, and ever-changing environments. We will see that "what management is" truly depends on the perspective of how we approach it. Reference: Witzel, M. (2012). A History of Management Thought . Routledge. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Imagine a world where economic systems prioritise fairness, resource sustainability, and the well-being of all individuals. Sounds utopian, right? But this vision wasn't just a dream for Walras; it was a carefully constructed framework grounded in rigorous thought and a strong belief in a harmonious society. His ideas challenged laissez-faire capitalism and promoted the ethical management of resources and labour. He also embraced a harmonious balance between individual freedoms and collective responsibilities. To make a long story short, we want to uncover how Walras's 19th-century theories resonate deeply with our contemporary efforts in social work management. Reference: Walras, L. (2010). Studies in social economics. Routledge. https://doi.org/10.4324/9780203852309 Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Today, we're diving into a topic that has reshaped education and practice for decades. It's the question of training future students and current professionals in many so-called literacies. Although everyone is talking about AI skills at the moment, this discussion is not new. A seminal moment was the publication by the New London Group in 1996, where they introduced the concept of multiliteracies. They argued for an expanded understanding of literacy that goes beyond traditional reading and writing skills to include digital, visual, and cultural literacies, to name just a few, acknowledging the impact of globalisation and technological advancements. Based on this, we could argue that training and education in academia and the professional world should not only focus exclusively on the different literacy skills but also empower learners to develop their literacy management skills. Stay tuned as we unpack the concepts of multiliteracy and literacy management and explore how they can revolutionise degree programmes in social work management. References: Bräuer, G., Hollosie-Boiger, C., Lechleitner, R., & Kreitz, D. (2023). Literacy Management als Schlüsselkompetenz in einer digitalisierten Welt: Ein Arbeitsbuch für Schreibende, Lehrnde und Studierende . Verlag Barbara Budrich. https://doi.org/10.3224/84742742 The New London Group. (1996). A Pedagogy of Multiliteracies: Designing Social Futures. Harvard Educational Review, 66 (1), 60–93. https://doi.org/10.17763/haer.66.1.17370n67v22j160u Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
In this episode, we’ll unpack phenomenography, how it can be applied to social management research, and its implications for future social and management sciences. By the end of this short discussion, you’ll have a clearer understanding of this innovative research design and its potential impact on your work. References: Hoory, L. (2024, June 1). What is a stakeholder analysis? Everything you need to know. Forbes Advisor . https://www.forbes.com/advisor/business/what-is-stakeholder-analysis/ Tight, M. (2016). Phenomenography: The development and application of an innovative research design in higher education research. International Journal of Social Research Methodology, 19 (3), 319–338. https://doi.org/10.1080/13645579.2015.1010284 Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Today, we're discussing the role of artificial intelligence in social work and its implications for social service organisations. A recent holiday reading inspired this episode. In this episode, we'll draw some insights from Ethan Mollick's book, 'Co-Intelligence—Living and Working with AI,' to understand both the potential and ethical challenges of integrating AI into social work. Although he didn't discuss the implications for social work, he presented some thought-provoking ideas relevant to all professions and worth discussing. Reference: Mollick, E. (2024). Co-Intelligence: Living and Working with AI . Portfolio. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Today, we’re diving into the fascinating world of Public Governance. We’ll explore its different concepts and their applications, particularly in the social and healthcare sectors. Buckle up for an educational yet entertaining ride through the intricacies of how public institutions are managed and governed. We’ll start by asking what public governance is and what concepts about it exist. Then, we will explore four of the most intriguing concepts in the field. References: Ansell, C., & Gash, A. (2008). Collaborative Governance in Theory and Practice. Journal of Public Administration Research and Theory, 18(4), 543-571. https://doi.org/10.1093/jopart/mum032 Fischer, F. (2012). Participatory Governance: From Theory to Practice. In D. Levi-Faur (Hrsg.), The Oxford Handbook of Governance (S. 457-471). OUP. https://doi.org/10.1093/oxfordhb/9780199560530.013.0032 Osborne, D., & Gaebler, T. (1992). Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector. Addison-Wesley Publishing Company. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Today, we're peeling back the layers on a topic that often gets plenty of lip service but lacks in-depth understanding and implementation–diversity in social services. Picture this: a social work agency bustling with professionals from all walks of life, each bringing their own rich tapestry of experiences, cultures, and ideas. But here's the catch–does this colourful mosaic translate into the way the agency operates, makes decisions, and sets policies? Often, there's a disconnect. Many organisations claim to value diversity, but only a handful truly integrate these principles into their core operations. In this episode, we will explore what it really takes to transform diversity from a well-meaning concept into a robust practice that enriches our work and the communities we serve. Stay with us as we uncover the real challenges, discuss effective strategies, and provide actionable steps towards achieving true diversity in social work. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Welcome to today's episode of Managing Around! Imagine a world where every voice, no matter how seemingly contradictory, will be heard. Where the diverse needs, goals, and perspectives within a social work organisation not only coexist but thrive together. This is not a distant utopia. It should be reality in social work institutions. Hybridity and multi-rationality in these organisations help us to understand why and how diverse perspectives and values can coexist, and how we can develop a cohesive strategy for navigating the complex landscape of social work institutions. Today, we dive into how these concepts are revolutionising the way we think about and manage social work, transforming challenges into innovative solutions. So, stay tuned. We start with an exploration of the two concepts and then move on to practical implications for professional practice. Reference: Arnold, M. (2020). Multirationalität und Hybridität. In M. Arnold (Ed.), Grundlagen des Sozialmanagement: Ein Open Educational Textbook . Fachhochschule Dresden. https://profmanagement.pubpub.org/pub/einfuehrung#multirationalitt-und-hybriditt Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
Have you ever wondered what separates the best from the rest in the world of management? What if I told you there's a secret tool that has transformed how we understand leadership, innovation, and organisational development? – The magic is simply the Critical Incident Technique or CIT – a tool that's been shaping management research since the 1960s. This technique, stemming from the innovative work of psychologist John C. Flanagan, has transcended its military origins to become a cornerstone in understanding and improving various facets of organisational life. Join us as we explore how pivotal moments can redefine organisational success and development and uncover the lessons that can turn challenges into opportunities for growth. Through the lens of CIT, every incident tells a story, and every story holds the key to unlocking extraordinary potential. References: Flanagan, J. C. (1954). The critical incident technique. Psychological Bulletin, 51 (4), 327-358. https://doi.org/10.1037/h0061470 Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
We are drawing inspiration from Paul Bate's seminal work, "Strategies for Cultural Change," in which he challenges traditional views of organisational culture, urging us to see it not just as an attribute an organisation has, but as the very essence. As we explore his insights, we will unravel the complexities of 'thinking culturally' about organisations and discuss practical strategies for enacting meaningful and sustainable cultural change. We navigate the intricate pathways of altering the very core of an organisation's identity. References: Bate, S. P. (1995). Strategies for Cultural Change (1st ed.). Routledge. https://doi.org/10.4324/9780080517971 Large, M. (1995). Book review: Strategies for Cultural Change, PAUL BATE. Oxford: Butterworth- Heinemann, 1994. 320 pp. 24.95 (hbk) ISBN 0-7506-0519-7. Management Learning, 26 (3), 375-377. https://doi.org/10.1177/1350507695263008 Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
How, can learning in the field of management be made more exciting, practical, and effective? In today's insightful episode of Managing Around, we delve into an innovative Design-based Research project conducted at the University of Applied Sciences in Dresden. It merges the theories of 'Students as Partners' and 'Learning by Teaching', creating a new approach for theory-practice transfer in management. Let's kick things off by unpacking what Design-based Research, or DBR, really is. We'll explore the theoretical approaches that underpin this fascinating concept. Then, we'll navigate through the intriguing results that emerged from the project, giving you a firsthand glimpse into the real-world impact and insights gained. It's a journey through theory, application, and discovery. Uncover even more insights and valuable information by visiting the blog profmanagement.de . Thank you for tuning in! If you enjoyed this episode, we'd be thrilled if you could leave us a glowing review on Apple Podcasts . Got a thought or opinion about this episode? Have a suggestion for a future topic? Send an audio file or voice note to hi@profmanagement.de . For all other comments, send us a tweet or DM at @profmanagement on Twitter or Instagram .
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