The One Thing

Pete Hughes continues the conversation with Liv Chapman and Toby Neal from Vine Church, Sydney, about the practical ways church leaders can shape services feel both deep in gospel truth and warm in gospel love? In this second episode, they discuss: How to transition smoothly between different moments in a service Handling emotional moments with wisdom and authenticity Leading from the front with warmth and emotional intelligence Simple ways to deepen Bible readings and prayers Asking interview questions that reveal gospel stories Finding the "heart", not just the facts, in testimonies Helping newcomers understand what's happening in church Why genuine Christian community feels increasingly different today Using the "deep and warm" framework to assess every part of a service Toolbox: The One Thing Ep 471: Deep and warm: how to make every Sunday feel like the gospel we preach (Part 1 of 2) (Toby Neal and Liv Chapman Leggett) Deep and Warm workshop recording from Reach Australia Conference 2026 Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

What does it look like for our Sunday gatherings to be both deep in gospel truth and warm in gospel love? Pete Hughes chats with Liv Chapman and Toby Neal from Vine Church, Sydney about how the way we run our church services can better reflect the gospel we preach. In the first of two episodes, they discuss: What it means for a Sunday gathering to be deep and warm The little things that can make our services feel cold or unwelcoming How to bring warmth to Bible readings, singing, prayer and other parts of the service Helping people who serve up front lead with confidence and warmth Making church welcoming for people who aren't Christians Toolbox: Deep and Warm workshop recording from Reach Australia Conference 2026 Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

What is the best age to plant a church? In this episode, Gus McCowatt chats with Tim Baldwin to explore the realities of church planting at different stages of life. Having planted in both his early 30s and again in his late 40s, Tim offers a rare perspective on the key differences of both "young man" and "old man" church planting. How marriage and family dynamics shape church planting at different life stages The unique challenge of leading older children through a church plant Joys and hardships of uprooting a family for mission Candid reflections from planting Anchor Church Coffs Harbour Advantages and disadvantages of different ages How churches can better support both younger and older church planting teams Tim Baldwin is the Senior Pastor of Anchor Church in Coffs Harbour. Toolbox: Reach Australia’s Church Planting Assessment Church Planter Questionnaire Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Most people looking for a church start with a Google search. But if someone searched for a church in your area, would they find yours? You might not even know what SEO stands for, but it plays a significant role in helping people discover your church. In this episode, Pete Hughes sits down with search engine optimisation (SEO) specialist Aaron Taylor to unpack simple, practical ways churches can improve their visibility online. Because behind every search is a real person looking for answers. They discuss: Why your church might be invisible on Google Quick wins to help newcomers find your church online What ChatGPT and AI mean for church outreach Real stories of people finding church through Google and AI Aaron Taylor is the General Manager at Prosperity Media, an Australian digital marketing agency specialising in SEO, GEO, and digital PR. Toolbox: How to help people find your church on Google article by Aaron Taylor Episode 394: Social Media for Church Teams Who Don’t Like Social Media (Liz Fong) Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Tim Dyer joins Gus McCowatt to about what we do when tension surface in a ministry team, and how leaders can respond. They discuss: Why our assumptions about other people can fuel conflict How poor behaviour can do more damage than the disagreement itself Why relational repair needs to come before resolving the issue How teams can get better at handling disagreement What happens when conflict goes underground through gossip, triangulation or avoidance When it’s time to bring in outside help Tim Dyer trained in psychology at Melbourne and Monash Universities before researching and publishing on youth homelessness as a staff worker with Scripture Union Victoria. Besides mentoring pastors and leaders himself, Tim trains Christian leaders in mentoring and pastoral leadership, and consults with churches and denominations on processes which create and support leader and community health. He also trains and supervises denominational church consultancy teams. He has been training mentors in 2 and 3 year non-accredited courses for John Mark Ministries since approximately 2008. He is a member of the Australian Christian Mentoring Network. Toolbox: Tim presented a full workshop on this content at the Reach Annual Conference this year so if you missed getting along to that or want a refresher make sure to check it out: https://www.youtube.com/watch?v=VOKWnMTrOLs Covenant commitments for Christians in times of tension (a PDF tool on Tim’s website John Mark Extension) John Mark Extension (Tim’s website) Self-care and sustaining ministry course by Tim Dyer Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

How do we know if people in our churches are truly growing? In this episode, Paul Grimmond joins Gus McCowatt to explore what it means to pursue pastoral transformation in the messiness of life. What to guard against to not become pastorally passive Why information alone doesn’t transform us How to pastor people through the complexity of real life How to cultivate a culture of godliness in your church Importance of personal reflection Signs of healthy maturity Paul Grimmond is the Vice Principal and Head of the Ministry Department at Moore Theological College. Before joining the faculty as Dean of Students he served as Senior Assistant Minister at Unichurch (UNSW), having previously been an editor for Matthias Media, Rector of Unichurch, and author. Toolbox: Paul presented a full workshop on this content at the Reach Annual Conference this year so if you missed getting along to that or want a refresher make sure to check it out. https://www.youtube.com/watch?v=wtKkv-yp_58&t=5s Dangerous Calling by Paul David Tripp Getting Over Yourself by Caroline Spencer with intentional reflection inside Growing Yourself Up by Jenny Brown Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Al Stewart shares 28 of the craziest, most counterintuitive lessons he has learnt from his time in ministry. There are gems of wisdom for all stages of ministry life. You won’t hear this stuff in a textbook! Al Stewart has worked with FIEC, City Bible Forum, Geneva Push and Katoomba Christian Convention, as well as serving as a bishop and director within the Sydney Diocese of the Anglican Church. Toolbox: Scott Sanders and Al Stewart did two more great episodes before this one: Ep 464: What 15 years of church planting taught Al Stewart Ep 465: Vital things a senior minister needs to know Al Stewart’s 28 ministry lessons Here is the full list from Al’s notes for this episode, grouped by theme for you to share and discuss with your team. As Al explains, these are practical observations from his years in ministry. Try taking one or two at a time in a staff meeting. Planning and time management If it’s worth doing, it’s worth doing badly. Spontaneity must be carefully planned. Shooting a dead horse is the hardest thing to do. The way to work hard is to think about your holidays first. Have as few unused holidays as possible when the Lord returns. Church meetings Less is more. If you want them to stay longer, finish earlier. Meetings in general The way to appear wise is to keep your mouth shut. The most important thing in starting a meeting is the finishing time. The most important part of a meeting happens a week before the meeting. Appointing and managing staff You work for the people who work for you. More staff will cost you more time. Test their eyes, don’t just count them. You will never have enough leaders trained. Resilience The job of Jesus is already taken, and it’s not you. We died with Christ, but you don’t have to die at your post. Disappointing people: the bad news is it’s inevitable you will disappoint some people; the good news is we often get to choose who. Preach the gospel, die and be forgotten. Dealing with problem people “I shouldn’t really tell you this, but …” Sheep bite No good deed goes unpunished. An angry face needs face to face. A pastor should have one deaf ear, one blind eye. The best way to stop fires is by strategically lighting them. Communication The best way to keep a secret is to put it in the weekly newsletter. If you can’t say it as a tattoo, you haven’t got clarity. Confidential conversations are the best way to spread a message through the congregation. Inefficient communication can be most efficient. On lesson 27, Al adds an important qualification in the conversation: don’t share anything that must be kept confidential. Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

A senior minister has an enormous influence on whether their team is healthy. After more than 40 years of ministry leadership, Al Stewart has learnt a few things the hard way. In this episode, Scott Sanders sits down with Al to unpack the lessons, mistakes and wisdom that only come from decades of leading people. They talk about the tensions every ministry leader navigates: caring for people while still having hard conversations, building trust without avoiding conflict, knowing when someone needs to move on, and what to do when you realise you’ve got it wrong. The competing tensions in building a team Working for the people who work for you Why senior ministers set the culture of their teams Why bosses are the biggest single factor in whether staff enjoy their job Al Stewart has worked with FIEC, City Bible Forum, Geneva Push and Katoomba Christian Convention, as well as serving as a bishop and director within the Sydney Diocese of the Anglican Church. Toolbox: Growth and Change by Andrew Heard Who’s Holding The Umbrella by Bill Jaegar (this book is unfortunately out of print so we could not provide a link, but have a look on places like Ebay and Facebook marketplace - if you are really desperate for a copy Gus McCowatt in the Reach office has a copy) Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

New churches reach new people. So why is planting still such hard work? Scott Sanders catches up with Al Stewart to look back on 15 years of Geneva Push and Reach Australia: wins, mistakes and pushback. Why denominations can get in the way of planting The challenges of planting in established ministry contexts Why new churches are often better placed to reach new people What we’ve learned about supporting planters well Al Stewart has worked with FIEC, City Bible Forum, Geneva Push and Katoomba Christian Convention, as well as serving as a bishop and director within the Sydney Diocese of the Anglican Church. Toolbox: Church Planting Podcast Church Planter Questionnaire Support Planting Financially Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

We finally tackle all the awkward small group questions we’ve been avoiding. In the final episode of this three-part series, Scott Sanders and Richard Sweatman, discuss the topics about small groups they avoided in the first two episodes. We explore: Unhealthy groups Low participation Finding enough leaders Whether AI has a place in writing Bible study material Knowing when pastoral care needs to be escalated Giving honest feedback Whether ministry staff should be in groups Richard Sweatman is an author and assistant pastor at Hunter Bible Church in Newcastle. Toolbox: Ep 201 Difficult Conversations Between A Church Leader and Staff Member Part 1 of this mini series: Ep 461 The hidden decisions behind every small groups ministry Part 2 of this mini series: Ep 462 Your small groups are only as healthy as their leaders Wisdom in Leadership by Craig Hamilton Being a Small Group Leader by Richard Sweatman Writing a Small Group Study by Richard Sweatman DISCOUNT CODE: THE1THING for 30% off at Matthias Media when you purchase 10 or more of either of Richard’s books Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Healthy small groups don’t happen by accident. Your small groups are only as strong as the leaders you’re raising. So how do you find the right people, prepare them well, and keep helping them grow once they’re leading? In part two of this three-part series, Scott Sanders talks with Richard Sweatman, author and assistant pastor at Hunter Bible Church in Newcastle, about how churches can identify, develop and support small-group leaders well. They explore: what to look for in a future leader how to develop people before they lead what good support actually looks like how leaders shape the health of a group the signs your small-group ministry is growing stronger Toolbox: Last weeks ep Being a Small Group Leader by Richard Sweatman Writing a Small Group Study by Richard Sweatman DISCOUNT CODE: THE1THING for 30% off at Matthias Media when you purchase 10 or more of either of Richard’s books Small Group Toolbox Podcast Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Scott Sanders chats with Richard Sweatman, assistant pastor at Hunter Bible Church in Newcastle: They discuss these questions, and more: Are small groups primarily about Christian growth, relationships, fellowship, mission or serving? Can they realistically do everything? Should groups be organised by congregation, geography or demographics? Should they continue indefinitely or relaunch periodically? How does calling something a growth group, connect group or community group communicate its purpose? Toolbox: Being a Small Group Leader by Richard Sweatman Writing a Small Group Study by Richard Sweatman DISCOUNT CODE: THE1THING for 30% off at Matthias Media when you purchase 10 or more of either of Richard’s books The One Thing Ep 418: Measuring small group health with Richard Sweatman Growth Groups by Colin Marshall Leading Small Groups That Thrive by Ryan T. Hartwig, Courtney W. Davis & Jason A. Sniff Iron Sharpens Iron by Orlando Saer Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

If the preaching is faithful, why doesn't the conversation continue after the service? Tony Payne joins Scott Sanders to explore why every Christian is called to speak God's Word to one another. Discover how simple, everyday conversations can become one of God's primary ways of growing disciples and building a healthy church. Tony is an author, and the Director of the Centre for Christian Living and lectures in theology, philosophy and ethics at Moore College in Sydney. Toolbox: Let the Word Dwell Richly by Tony Payne DISCOUNT CODE: tpra20 Six Steps to Loving Your Church by Tony Payne Centre for Christian Living website Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

If your church is expecting 18-year-olds to connect the same way 32-year-olds do, you’ll lose them before they ever put down roots. In this episode, Scott Sanders is joined by Ray Copland and Holly Stewart from EV Church to unpack why young adults need a different approach to church life. Along with practical ideas to keep these young adults connected. The importance of community for this age group Why belonging often comes before commitment How relational pathways can be more effective than formal programs Practical ideas to help bridge the gap from youth group to adult church Ray Copland is the Membership Pastor at EV Church, and Holly Stewart is a third year MTS apprentice at EV Night Church. Toolbox: Community and Integration Learning Lab Part 1 by Tim Clemens Community and Integration Learning Lab Part 2 by Madeleine Galea The One Thing Ep 177: Better Welcoming Part 1 The One Thing Ep 178: Better Welcoming Part 2 The One Thing Ep 47: Effective Integration Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

If your church is waiting until every seat is full before adding another service, are you waiting too long? In this episode, Derek Hanna talks with Ben Mansfield and Petrina Enchelmaier from Southside Presbyterian, Brisbane about why they started planning a second Sunday service four years before they needed one. They share: The convictions behind the decision How they led their church through change The mistakes they avoided Opportunities created for mission and discipleship Toolbox: Southside Presbyterian’s Service Multiplication Planning Booklet Southside Presbyterian’s Role Description Templates Working Genius Credits: This episode was brought to you by MTS The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Someone becomes a Christian. What happens next? Every church wants to help new Christians get established in the faith, but that's often easier said than done. One person might be a 21-year-old university student. Another might be a 50-year-old dad. They won't have the same questions, they'll need different people around them, and they won't all fit into the same follow-up course or pathway. In this episode, Scott Sanders talks with Adrian Haynes, Mission Pastor at EV Church, about what he's learned from following up new Christians. Toolbox: Ep 284 Reignite Your Conversion Engine - The One Thing Conversion Engine - Reach Australia Podcast Follow Up to the Conversion Engine - Reach Australia Podcast Credits: The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Why do some Christians give joyfully while others give reluctantly? Most of us know generosity is good. Yet many Christians still approach giving reluctantly, defensively, or simply as another bill to pay. Tish Maier talks with Des Smith about why that gap exists and how churches can help people move towards joyful, gospel-shaped generosity. They discuss gratitude, sacrifice, stewardship, and practical ways to cultivate hearts that delight in giving rather than merely feeling obligated to do it. Des is the Senior Pastor of Trinity Church Lockleys Adelaide and Tish is the Support Raising Manager at Reach Australia. Toolbox: Part 1: Ep 455 When giving is uncomfortable instead of cheerful in your church (Des Smith) Generosity Path Credits: The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Your church may find it easier to avoid talking about money altogether. But Jesus didn’t. In this episode, Tish sits down with Des Smith, Senior Pastor of Trinity Church Lockleys Adelaide and author of The Cheerful Giver , to explore how churches can move beyond awkward fundraising conversations and cultivate a genuine culture of generosity. Des shares why generosity is far more than a budget issue, it’s a discipleship issue. Together they unpack why Christians should talk about giving, how to avoid guilt-driven appeals, practical ways to encourage generosity from the front, and how churches can model generosity with their time, talents and resources. Toolbox: Des Smith’s article on generosity: https://reachaustralia.com.au/cultivating-a-culture-of-generosity-in-churches-a-conversation-with-des-smith/ The Cheerful Giver by Des Smith Journey of Generosity by Des Smith The Generosity Project by Tony Payne and Geoff Robson ⁠Generosity Path⁠ Credits: The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

At Kellyville Anglican in Sydney, newcomers sit down with Dave Keun, the senior pastor. Pete Hughes talks with Dave about “Newish”, a conversation designed to help newcomers understand church, ask questions and join. Dave explains how it fits into Kellyville’s wider welcoming pathway, the importance of newcomer triage, and why he believes this is something worth personally owning as the senior pastor. Toolbox: Pathway Audit Welcoming In Action: Live Video from Kellyville Anglican Church | Ep 389 Sample Newish Course Content Credits: The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library

Is your church doing annual reviews right, or at all? In this episode, Scott Sanders and Jo Gibbs explore how annual reviews can move beyond corporate box-ticking to become a vital tool for encouraging, developing, and stewarding gospel workers well. We unpack how simple, structured conversations help teams pause, give thanks, reflect honestly, and plan intentionally for the year ahead. Why ongoing feedback alone isn’t enough The biblical foundation for caring for people in ministry Simple frameworks to run effective annual reviews How to handle hard conversations well and avoid surprises Why investing in people builds long-term ministry health Toolbox: Simple Framework of 3 questions to ask others and yourself: What’s a highlight What are you doing well What could you do better Why Annual Reviews Matter - Substack Article by Jo Gibbs Making Ministry Leader Annual Reviews Sing - Gospel Coalition Article by Mikey Lynch Episode 336: How to Give Effective Feedback Episode 337: How to Receive Feedback as a Gospel Worker Episode 338: Enhancing Your Team’s Success With Rhythms of Feedback Episode 339: Personalising Feedback Annual Review Template by Reach Australia Credits: This episode was brought to you by Lending Hands Mortgage Brokers The One Thing is brought to you by ⁠⁠Reach Australia⁠⁠ To pray for Reach Australia, join our ⁠⁠WhatsApp Group⁠⁠ For ideas or questions please email ⁠⁠resources@reachaustralia.com.au⁠⁠ Support Reach Australia's online library