Broker Daily Podcast Network

Marketing is everywhere, but for brokers, being visible doesn't necessarily mean being memorable. In this episode of Business Accelerator, Broker Daily's Julian Barnes is joined by broker coach and Broker Essentials founder Jason Back to unpack what effective marketing looks like for brokers and why chasing every new tactic, platform, or lead source can be a costly distraction. They discuss paid advertising, thought leadership, word of mouth, buying leads, and the importance of knowing where your clients are and what matters to them. Plus, why brokers should focus less on vanity metrics and more on building recognition, trust, and relationships.

AI is becoming a fundamental part of the broking toolkit, but as technology takes on more of the process, questions around trust, accuracy, and human judgement are becoming harder to ignore. How should brokers balance new technology with the trust at the heart of the profession? Broker Daily's Julian Barnes sits down with Accurateli founders Ben Callaghan and Joel Wyld to explore where AI and technology platforms fit into mortgage broking and what they mean for the broker-customer relationship. The conversation looks at data security, accuracy, and the role of broker judgement, as well as whether taking some of the processing out of broking could give brokers more time to focus on customers. What's covered: Where AI can add value and where broker judgement still matters. The trust, accuracy, and security questions around new technology. Whether technology could make broking more relationship-driven. Listen to the latest Broker Daily Spotlight to explore the changing relationship between technology and trust in broking.

Housing affordability has hit a new low, with research finding that a median-income household was able to afford just 12 per cent of homes sold across Australia in the financial year 2026. Broker Daily's Julian Barnes is joined by Finni brokers Eva Loisance and Costa Arvanitopoulos to unpack what's happening in the housing market, from the latest clearance rates and shifting buyer and vendor expectations to the growing role of low-deposit schemes. The trio also discuss Sydney's affordability divide, the changing Australian dream, and whether borrowers are increasingly being forced to choose between home ownership and lifestyle. Plus, broker market share has reached a record 81.6 per cent, borrowers are switching lenders in huge numbers, and the prospect of another rate hike is back on the table. So, with affordability getting tougher, where does the market go from here?

In this episode of Finance Specialist, Julian Barnes and Accendo Finance's Trent Carter unpack what's happening inside Australian businesses, from resilient revenue targets and shifting confidence to a growing focus on productivity, technology, and AI over simply adding capacity. The pair explore what that changing approach means for SME finance, including how businesses are managing credit, cash flow, ATO debt, and their broader funding mix as they look to get their houses in order. And for brokers, the bigger question is how to keep pace with those changing needs. Carter explains why the best opportunities can start with a simple conversation about what's happening inside a business – and why understanding the problem may be more important than waiting for a client to ask for a loan.

Leaving a major bank after a 17-year career is one thing. Starting again as a broker is another. In this episode of The Broker Show with Joe, Alcove's Matthew Mohl opens up about the culture shock of moving from corporate banking to broking, learning to work with multiple lenders, building BDM relationships, and finding his feet from scratch. He also explains why the real value of a broker goes well beyond getting a loan done, from becoming part of a client's long-term financial journey to building a network of referral relationships that can keep generating opportunities. Plus, Mohl shares the lessons he learned the hard way: why you shouldn't overestimate the network you think will follow you, why resilience matters, and why building a brokerage is a much longer game than it first appears. So, what happens when you break out of the bank?

A softer market can leave brokers with fewer leads and more time on their hands, but what should they actually do with it? In this episode of Business Accelerator, Broker Daily's Julian Barnes sits down with broker coach and Broker Essentials founder Jason Back to explore how brokers can diagnose a slowdown, strengthen their pipeline, and prepare their businesses for what comes next. From working with existing clients and referral partners to identifying gaps in follow-up, conversion, and client management, Back explains why a quieter market can be an opportunity to build rather than panic. The pair also discuss how brokers can use the time to improve their processes, deepen client relationships, and create a pipeline that will carry them into the months ahead.

Specialist lending is no longer just about credit-impaired borrowers. As borrower circumstances become more complex, understanding the details can be the difference between a deal falling over and finding a way forward. What makes a borrower specialist, and how can brokers spot the opportunity before a deal hits a wall? Broker Daily's Julian Barnes sits down with Bluestone's head of sales strategy and performance, Aaron Taylor, to explore how changing income, self-employment, multiple income streams, and evolving borrower circumstances are reshaping specialist lending. From asking the right questions early to understanding how lenders assess different income and credit scenarios, the conversation looks at how brokers can find solutions for customers who may not fit the mainstream mould. What's covered: Why specialist borrowers are becoming more common. How the right details can change a credit assessment. How brokers can turn greater specialist knowledge into opportunity. Listen to the latest Broker Daily Spotlight to find out how looking a little closer could help brokers find the yes.

Borrowers are switching lenders in droves, but getting a better rate is just part of the picture. Broker Daily's Julian Barnes is joined by The Adviser senior journalist Charlie Tchetchenian to unpack what's really driving the switch, from service and product fit to unresolved complaints. Plus, the pair discuss housing affordability, the growing commercial opportunity, and Suncorp's migration to ANZ. Listen to the latest episode of Broker Daily Uncut to get across the big issues shaping the broker channel.

With broker market share reaching 81.6 per cent, the residential channel continues to hit new highs. But as the market softens, where does the next opportunity lie? In this episode of Finance Specialist, Broker Daily's Julian Barnes sits down with Accendo Financial's Trent Carter to explore what comes next for brokers and whether commercial lending could provide the next avenue for growth. From the opportunities already sitting within brokers' existing client books to the different paths into SME and business lending, Carter explains why brokers don't need to become experts in every corner of commercial finance to get started. The discussion also covers how brokers can build the skills and lender relationships needed to tackle commercial deals, why getting your own business systems in order matters before diversifying, and where brokers can add value that banks simply can't.

A strong personal brand can help a broker build trust, but what happens when the business needs to grow beyond the person at the centre of it? In this episode of Business Accelerator, Broker Daily's Julian Barnes and Broker Essentials founder Jason Back unpack how brokers can build a brand that people remember, trust, and ultimately recognise beyond the individual broker. From defining what you want to be known for and creating a consistent client experience to the challenge of making a brand scalable as a team grows, Back explores why a brokerage's brand is about far more than its logo, website, or social media presence. The discussion also looks at the transition from broker as the brand to the team and, eventually, the business delivering that brand and why brokers need to think about whether their brand can survive delegation.

Working capital is becoming increasingly important for SMEs. This week's Spotlight explores how changing cash flow pressures are reshaping the funding needs of businesses and the opportunity for brokers to identify where flexible working capital solutions can help. As SMEs contend with higher costs, changing payment obligations, and tougher ATO debt collection, cash flow is becoming an increasingly important part of the growth equation. Broker Daily's Julian Barnes catches up with Octet director working capital solutions – NSW, Dan Verdon, to explore how businesses are adapting and where brokers can play a role. While a cash flow constraint does not necessarily mean a business is unprofitable or in trouble, it can prevent otherwise healthy SMEs from taking on new work, purchasing stock, hiring staff, or pursuing growth opportunities. For brokers, understanding where those gaps exist can open up new funding conversations with existing clients. Inside the working capital shift: Payday Super and tougher ATO debt collection are adding new pressure to SME cash flow, particularly for businesses with large payrolls or outstanding tax obligations. Businesses are increasingly seeking flexible funding that can grow with them, with receivables finance and trade finance helping bridge gaps between invoicing, getting paid, and paying suppliers. Brokers can uncover working capital opportunities by looking more closely at existing B2B clients and identifying businesses with cash tied up in receivables or immediate supplier payment requirements. Listen to find out how brokers can identify the working capital opportunities within their client books and help SMEs keep growth moving.

With the latest inflation reading and new bank forecasts, the property market is facing a fresh dose of uncertainty, but not every borrower is hitting the brakes. On this week's Broker Daily Uncut, Julian Barnes is joined by Finni's Costa Arvanitopoulos and Eva Loisance to unpack the latest rate-rise forecasts, softer auction activity, and what renewed speculation about another RBA hike could mean for borrower confidence. The conversation looks at how investors, first home buyers, and owner-occupier upgraders are responding differently, with some borrowers still seeing opportunities despite the uncertainty. The team also dives into younger Australians facing the prospect of retiring with a mortgage, the role of superannuation, and the great wealth transfer, before turning to reverse mortgages and the latest lender policy changes around SMSF refinancing and alt-doc loans.

Cash flow can be the difference between a business that is growing and one that is simply trying to stay afloat. This week on Finance Specialist, Julian Barnes and Trent Carter unpack what cash flow actually looks like inside a business, where money can become tied up, and how brokers can identify when a client needs help. From stock and debtor days to supplier terms, overdrafts, trade finance, and invoice funding, Carter breaks down the different ways brokers can help businesses unlock cash and keep things moving. The conversation also covers the growing pressure on business cash flow from rising costs, interest rates, Payday Super, and ATO debt, before turning to how brokers can analyse a business, conduct better reviews, and package a cash flow deal for lenders. Listen to the latest episode of Finance Specialist to find out how brokers can keep the cash flow wheel turning.

For many brokers, bigger is better. But Leigh Morris, founder of SFP Financial, has deliberately chosen a different path. Speaking with Joseph Daoud, Morris explains why he has no interest in building a $100 million business or chasing a major exit, instead choosing to build a profitable "lifestyle business" that gives him time for family, travel, fitness, and other interests. Morris also opens up about building his personal brand through social media, from his first videos to going viral and eventually turning millions of views into a steady stream of client meetings. The conversation also covers dealing with online criticism, changing investor and first home buyer sentiment, the impact of the budget, and why brokers need to adapt as the market shifts. Listen to the latest episode of The Broker Show to hear why Morris believes success isn't necessarily about building the biggest business, but building one that gives you the life you actually want.

Your existing client book could hold more opportunity than you think. This week's Spotlight explores how brokers can uncover SME funding needs, deepen client relationships, and turn existing connections into new business. Following on from the Broker Innovation Summit, Broker Daily's Julian Barnes catches up with Bizcap's national senior business development manager Mendy Ash to explore the growing opportunity for brokers in SME finance, and why the next deal could already be sitting in their database. As cash flow pressures mount and businesses navigate changes including Payday Super and tougher ATO debt collection, Ash explains why brokers need to look beyond the initial loan and understand what their clients' businesses may need next. Here's what's driving the opportunity: The SME funding conversation is changing, with businesses seeking finance not only to manage cash flow pressure but also to prepare for growth. Brokers could be sitting on untapped business in their existing databases, with many already working with self-employed and SME clients without regularly asking about their cash flow needs. The broker role is becoming less transactional, with ongoing conversations around upcoming costs, growth plans, and future funding needs creating deeper client relationships. Listen to find out how you can uncover the opportunities already sitting in your client book.

Scammers are getting smarter, with AI making it easier to scale sophisticated attacks and exploit the trust sitting around property transactions. Julian Barnes is joined by Finni brokers Eva Loisance and Costa Arvanitopoulos to unpack the growing fraud threat, including a case where a client lost almost $80,000 after scammers impersonated their solicitor. The conversation looks at how these scams work, why brokers and their clients are increasingly exposed, and the simple checks that can help stop a fraudulent payment before it happens. The team also covers the latest lender results and policy changes, the growing role of second-tier lenders, negative gearing uncertainty, white label products, and bridging finance.

Julian Barnes takes the reins as the new host of Finance Specialist, joining Trent Carter to take stock of a year that has already shifted the commercial finance landscape. With business lending picking up as residential lending softens, the pair unpack the changing needs of SMEs, rising cash-flow pressures, tighter ATO settings, and what the latest bank results reveal about where lenders are putting their money. They also look at how brokers can move beyond rates and products to become deeper financial partners to their business clients – and why now could be the time to sharpen those commercial skills.

Automation can save brokers time, but knowing what to automate, and what to keep personal, is where the real challenge lies. Julian Barnes and Jason Back unpack how brokers can rethink their processes, identify repetitive tasks, and use automation and AI to create a more efficient business without handing over the client relationship. The conversation looks at where automation can make the biggest difference, how to measure the value of time saved, and why brokers should fix a broken process before automating it. Back also shares how smaller brokerages can use technology to compete with larger businesses while keeping the human touch where it matters most.

Open banking is moving fast. This week's Spotlight explores how verified banking data is fundamentally changing the way brokers work while creating new opportunities for lenders and customers. Following on from an unforgettable Broker Innovation Summit, held in principal partnership with NextGen, Broker Daily's Julian Barnes catches up with NextGen's chief customer officer Tony Carn to explore the rapid evolution of open banking and what it could mean for the future of broking. From reducing data collection and rework to improving fraud prevention and building trust with customers, open banking is already delivering tangible benefits for brokers. But with lenders increasingly recognising the value of verified, real-time data, its impact could extend well beyond the broker channel. Here's what's driving the shift: Broker adoption is accelerating, with some aggregators seeing open banking used across over 35 per cent of mortgage applications. Verified data is helping brokers reduce manual data collection, prevent fraud, and support post-settlement retention strategies. Growing demand for secure data sharing could see open banking become the standard means for brokers and lenders to collect financial data for a loan application. Listen to find out how you can capitalise on the evolution and close in on open banking.

The investor pullback is showing up in the numbers, but are borrowers actually walking away? NAB, ANZ, and CBA have all released their latest results, with declines in mortgage applications and investor activity pointing to a softer lending market, while CBA continues to report growth in broker-originated lending. Broker Daily's Julian Barnes is joined by Finni brokers Eva Loisance and Costa Arvanitopoulos to unpack what is keeping investors on the sidelines, from servicing constraints and rates to changing lender policies. The team also digs into the growing impact of AI on brokers, alongside fully assessed pre-approvals, rental income shading, and the rise of bridging finance.